---
description: Review of Runframe Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Runframe | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Runframe](/software/538760/Runframe)

# Runframe

Canonical: https://www.softwareadvice.co.uk/software/538760/Runframe

> Runframe is an incident management platform designed to streamline on-call scheduling, escalation policies, postmortems, and status pages within a single system. It is used by engineering teams, DevOps professionals, and site reliability engineers to coordinate incident response workflows. The platform helps manage infrastructure incidents, track microservices issues, and maintain detailed documentation of incident response processes.

The platform creates dedicated Slack channels for each incident, assigns commanders automatically, and tracks all messages and status changes to generate detailed timelines. On-call scheduling supports various rotation frequencies and includes automatic escalation if alerts are not acknowledged within specified timeframes. Status pages with custom domains display uptime metrics, ongoing incidents, and scheduled maintenance, while also allowing stakeholders to subscribe for updates.

Runframe includes security features such as AES-256 encryption for data in transit and at rest, role-based access control with detailed permissions, and audit logs that record actions with user details and timestamps. Teams can declare incidents, triage, escalate, acknowledge, and resolve issues directly within Slack using a slash command. The system generates postmortem drafts with pre-filled timelines after incidents are resolved.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Runframe

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Audit Trail
- Email Alerts
- Event Logs
- Incident Reporting
- Investigation Management
- On Call Scheduling
- Safety Incident Management
- Task Management
- Third-Party Integrations

## Integrations (5 total)

- Datadog
- Google Meet
- Jira
- Sentry
- Slack

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Incident Management Software](https://www.softwareadvice.co.uk/directory/4577/incident-management/software)

## Alternatives

1. [Site24x7](https://www.softwareadvice.co.uk/software/360425/site24x7) — 4.7/5 (350 reviews)
2. [PagerDuty](https://www.softwareadvice.co.uk/software/143953/pagerduty) — 4.6/5 (219 reviews)
3. [ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/software/360387/manageengine-servicedesk-plus) — 4.4/5 (231 reviews)
4. [Healthcare Compliance Software](https://www.softwareadvice.co.uk/software/78309/the-guard) — 4.9/5 (32 reviews)
5. [HSI Donesafe](https://www.softwareadvice.co.uk/software/87530/donesafe) — 4.8/5 (95 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/538760/Runframe)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/538760-Runframe/> |
| en-AU | <https://www.softwareadvice.com.au/software/538760/Runframe> |
| en-GB | <https://www.softwareadvice.co.uk/software/538760/Runframe> |
| en-IE | <https://www.softwareadvice.ie/software/538760/Runframe> |
| en-NZ | <https://www.softwareadvice.co.nz/software/538760/Runframe> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Runframe","description":"Runframe is an incident management platform designed to streamline on-call scheduling, escalation policies, postmortems, and status pages within a single system. It is used by engineering teams, DevOps professionals, and site reliability engineers to coordinate incident response workflows. The platform helps manage infrastructure incidents, track microservices issues, and maintain detailed documentation of incident response processes.\n\nThe platform creates dedicated Slack channels for each incident, assigns commanders automatically, and tracks all messages and status changes to generate detailed timelines. On-call scheduling supports various rotation frequencies and includes automatic escalation if alerts are not acknowledged within specified timeframes. Status pages with custom domains display uptime metrics, ongoing incidents, and scheduled maintenance, while also allowing stakeholders to subscribe for updates.\n\nRunframe includes security features such as AES-256 encryption for data in transit and at rest, role-based access control with detailed permissions, and audit logs that record actions with user details and timestamps. Teams can declare incidents, triage, escalate, acknowledge, and resolve issues directly within Slack using a slash command. The system generates postmortem drafts with pre-filled timelines after incidents are resolved.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8bafe6b4-8a87-46f4-9076-f9dbbba52c4d.png","url":"https://www.softwareadvice.co.uk/software/538760/Runframe","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/538760/Runframe#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/4577/incident-management/software","@type":"ListItem"},{"name":"Runframe","position":3,"item":"/software/538760/Runframe","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/software/538760/Runframe#breadcrumblist"}]}
</script>