--- description: Review of MedSupport Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MedSupport | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [eMAR System](/directory/4513/emar/software) > [MedSupport](/software/537227/MedSupport) # MedSupport Canonical: https://www.softwareadvice.co.uk/software/537227/MedSupport > MedSupport is an electronic Medication Administration Record (eMAR) system designed to streamline medication management and care processes. It integrates features such as medication tracking, vital signs monitoring, treatment documentation, task management, calendar scheduling, and real-time alerts into a single platform. The system is used by healthcare organizations across various sectors, including intellectual and developmental disabilities, behavioral health, assisted living, senior living, substance use disorder treatment, and day programs. The platform includes a unified to-do list that organizes care tasks into a cohesive workflow. Secure pharmacy integration allows medication data to be received directly from pharmacies, reducing transcription errors and providing real-time updates. Intelligent alerting capabilities deliver critical notifications through text, email, or in-app messages, ensuring timely communication. Features such as symptom-based PRN administration and customizable insulin management support complex medication regimens. MedSupport offers reporting tools with a library of forms for individual and organizational use, along with performance tracking. Customizable user access settings with unlimited roles and permissions help maintain security. Mobile accessibility ensures consistent updates across devices, providing reliable access to information. The system supports compliance by allowing customization of terminology and documentation to align with agency structures and regulatory requirements. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CaraSolva - **Location**: Boulder, US ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Pricing is determined by the number of clients who are active in the system and which solution(s) you are using, not by the number of users. That means that there is no limit on the number of per diem staff who can have system access. A full training house is included at no extra charge. Contact us for a customized quote based on your agency’s size. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Calendar Management - Care Plan Management - Charting - Clinic Interoperability - Clinical Care - Customisable Reports - Customisable Templates - Decision Support Systems - E-Prescribing - Electronic Prior Authorisation - Employee Management - For Medical Purposes - Forms Management - HIPAA Compliant - Healthcare Compliance - Home Health Care Management - Inventory Management - Medical Management ## Integrations (12 total) - 0CodeKit - BestRx - CaseWorthy - Foothold - FrameworkLTC - HBS Systems - Health Analytics - OnTarget - PioneerRx - PrimeRx - Rx30 - Speed Script ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [eMAR System](https://www.softwareadvice.co.uk/directory/4513/emar/software) ## Reviews ### "Carasolva MAR review" — 4.0/5 > **Tiana** | *16 May 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The MAR was very user friendly. The system was easy to understand and train staff > > **Cons**: As the system is electronic, the risk of not being able to access when there is no connectivity, esp. in rural areas. Paper MARs and information can be printed beforehand, if sufficient preparation is taken. ----- ### "Ditch the paper" — 5.0/5 > **Darlyene** | *9 October 2018* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: This software makes medication monitoring seamless > > **Cons**: It is difficult to set up but once it is set up it is great ----- ### "Top choice for EMAR system" — 5.0/5 > **Heather** | *3 April 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: User-Friendly Interface: One of the standout features is the simple layout. It avoids the cluttered "dashboard fatigue" common in medical software, offering easy functionality that reduces the learning curve for new staff. Pharmacy Integration: The platform offers superb integration with multiple pharmacies. This synchronization minimizes manual data entry for prescriptions and ensures that medication lists remain current and accurate. Organizational Flexibility: MedSupport excels in customization. Whether you are managing a single group home or a large multi-department facility, the ability to tailor department structures and granularly control user access is a significant advantage. > > **Cons**: EHR Synchronization Gaps: While the system does integrate with Electronic Health Records (EHR), it isn't a perfect "handshake" yet. There are still specific data fields that do not link between systems, which unfortunately necessitates some duplicate data entry. This can be a minor bottleneck in an otherwise fluid workflow. > > My overall experience with Carasolva MedSupport has been highly positive. The system is remarkably reliable; we rarely encounter technical glitches or significant lag. One of the most appreciated aspects is the developer's commitment to growth. Regular updates consistently bring in more usable features, and these rollouts occur with minimal downtime, ensuring that care delivery is never interrupted. For teams looking for an effortless way to manage medication documentation without the headache of overly complex software, MedSupport is a top-tier choice. ----- ### "Outstanding Customer Support" — 5.0/5 > **Marsha** | *3 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our direct care staff find MedSupport user-friendly and intuitive. Our medication documentation errors have significantly decreased since the adoption of MedSupport. Managers and nurses appreciate greater oversight, receiving alerts and easily accessing reports, which has greatly improved day-to-day med administration and the inspection process. > > **Cons**: The interface is a bit dated and accepting medications requires extreme care, but CaraSolva is continuously making improvements, adding new modules and their support team is always receptive to feedback from customers. > > Customer Support is outstanding. Hands-down the best applications Support team I have ever worked with during my 30+ years in IT. They are quick to respond whether it is an urgent issue or even just an enhancement request. They are respectful and helpful to everyone, in every position in our organization, who reaches out for assistance. ----- ### "Love Med support" — 5.0/5 > **Hayley** | *7 April 2026* | Mental Health Care | Recommendation rating: 3.0/10 > > **Pros**: Makes medication pass go seamlessly smooth. We no longer have to deal with paper MARs this makes thing run smoother and a lot cleaner. We have been able to notice trends. > > **Cons**: Only thing I would say would be how I am I able to utilize multiple programs without having an issue if there are in multiple programs. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/537227/MedSupport) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data