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description: Review of SquadStack Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: SquadStack | Reviews, Pricing & Demos - SoftwareAdvice GB
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# SquadStack

Canonical: https://www.softwareadvice.co.uk/software/534502/SquadStack-ai

> SquadStack is a voice AI platform designed to conduct automated sales conversations through phone calls, tailored for the Indian market. It is used by organizations in industries such as banking, financial services, insurance, education, logistics, e-commerce, healthcare, real estate, automotive, travel, and consumer packaged goods. The platform supports tasks such as lead qualification, appointment scheduling, customer support, loan collections, and workforce hiring.

The platform features speech models trained on extensive Indian contact center conversations, enabling natural interactions in multiple languages, including Hindi, English, Hinglish, Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati, and Malayalam. It supports mid-sentence language switching, maintains context during extended conversations, handles interruptions and background noise, and responds with low latency. It also offers omnichannel engagement through voice calls, WhatsApp, SMS, and in-app messaging, with memory capabilities that reduce repetitive information gathering.

The system includes AI-powered quality monitoring, A/B testing for optimization, and intelligent handoff protocols to human agents when needed. It supports lead intelligence features such as propensity-based prioritization, anti-spam compliance, smart scheduling, and real-time analytics for customer insights. Additional capabilities include enterprise configuration options, compliance audit trails, and tools for optimizing voice, prompts, channel sequences, and timing.

The platform complies with ISO 27001, ISO 27701, SOC 2 Type II, DPDP, and TRAI standards, with data residency in India. It processes a high volume of daily calls and has demonstrated the ability to pass the Turing Test in contact center evaluations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Squadrun Solutions

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: SquadStack offers custom pricing based on call volume and use case. Pricing is structured per  per connected minute, tailored to enterprise deployment scale. Typical enterprise pilots go live in 2 to 3 weeks. Contact sales for a custom quote based on your call volumes and campaign requirements.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bangla, English, Hindi, Kannada, Malayalam, Marathi, Punjabi, Tamil
- **Available Countries**: India

## Features

- AI Copilot
- AI/Machine Learning
- Activity Dashboard
- Alerts/Escalation
- Automatic Transcription
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Engagement Tracking
- Feedback Management
- Generative AI

## Integrations (17 total)

- CleverTap
- Exotel
- Gupshup
- HubSpot CRM
- HubSpot Service Hub
- Knowlarity
- LeadSquared
- Meritto
- MoEngage
- Netcore Customer Engagement
- Ozonetel
- Salesforce Desk
- Salesforce Marketing Cloud
- Salesforce Platform
- WebEngage

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversation Intelligence](https://www.softwareadvice.co.uk/directory/4847/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.softwareadvice.co.uk/directory/4847/conversation-intelligence/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/534502/SquadStack-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/534502-SquadStack-ai/> |
| en-AU | <https://www.softwareadvice.com.au/software/534502/SquadStack-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/534502/SquadStack-ai> |
| en-IE | <https://www.softwareadvice.ie/software/534502/SquadStack-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/534502/SquadStack-ai> |

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