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description: Review of MACS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: MACS | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/4779/home-care-software/software) > [MACS](/software/531487/MACS)

# MACS

Canonical: https://www.softwareadvice.co.uk/software/531487/MACS

> MACS is a compliance-first CRM designed to help aged care and not-for-profit organisations stay ahead of reform and audit requirements. Built on Microsoft Dynamics 365, MACS enables providers to move seamlessly from enquiry to onboarding to compliance while reducing manual effort and improving visibility across teams.

Key highlights:
- Audit-readiness and compliance: Designed with the Aged Care Act 2025 in mind, MACS automates compliance workflows, audit trails, and reporting.
- Enquiry-to-onboarding automation: Capture client enquiries, streamline assessments, and manage onboarding with end-to-end visibility.
- Voice AI differentiation: Optional AI-powered voice agent for handling calls, capturing enquiries, and reducing staff workload.
- Deep integrations: Works natively with Microsoft products such as SharePoint, Teams, and Power BI and external platforms like 3CX telephony, Stripe payments, Xero and AlayaCare.

MACS helps providers:
- Prepare confidently for Aged Care Act 2025 audits.
- Automate manual tasks and reduce compliance risk.
- Deliver better experiences for clients, members, and stakeholders.

By combining compliance automation, CRM functionality, and modern AI-driven tools, MACS positions providers to thrive under reform and future-proof their operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Mayasoft

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: MACS (Mayasoft Aged Care Solution) is available in tiered subscription plans based on organisation size and compliance needs.

Starter Plan – for small providers and NFPs managing enquiries and onboarding.

Growth Plan – adds compliance automation, reporting, and voice AI options.

Enterprise Plan – advanced integrations (3CX, Stripe, SharePoint, AlayaCare), multi-site management, and dedicated support.
Pricing is available on request and tailored to the number of users and modules selected.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- API
- Activity Dashboard
- Appointment Management
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Caregiver Management
- Chat/Messaging
- Claims Management
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management
- Customisable Reports
- Document Management
- Electronic Signature
- Employee Management
- Employee Portal

## Integrations (9 total)

- 3CX
- AlayaCare
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Word
- Office 365 Document Management
- Stripe
- Wiise
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Home Care Software](https://www.softwareadvice.co.uk/directory/4779/home-care-software/software)

## Related Categories

- [Home Care Software](https://www.softwareadvice.co.uk/directory/4779/home-care-software/software)
- [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/531487/MACS)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/531487-MACS/> |
| en-AU | <https://www.softwareadvice.com.au/software/531487/MACS> |
| en-GB | <https://www.softwareadvice.co.uk/software/531487/MACS> |
| en-IE | <https://www.softwareadvice.ie/software/531487/MACS> |
| en-NZ | <https://www.softwareadvice.co.nz/software/531487/MACS> |

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