About QuickBooks Payroll

QuickBooks Payroll is a technology-enabled HR services platform that offers human resource (HR) and employee management services for small businesses. Serving clients across multiple geographical regions, it helps organizations manage processes for onboarding, compensation calculation, attendance tracking and benefits administration. The HR advisory team provides consultation on topics such as compliance management, hiring best practices, creating job descriptions and more. With its tax penalty protection, QuickBooks Payroll can resolve errors and automatically reimburse penalty charges or interest costs while filing federal or state payroll taxes. Additionally, it offers one-on-one legal guidance on state and federal laws for employee compensation or overtime rules. QuickBooks Payroll supports organizations by providing customizable handbooks to define vacation policies, salary or commission structures and dress code for new hires. Pricing plans for HR software and payroll services are available on a monthly basis.
QuickBooks Payroll Software - Overall payroll costs and payment types are visualized before payroll is submitted
QuickBooks Payroll Software - Payroll employee list
QuickBooks Payroll Software - Payroll Dispersement
QuickBooks Payroll video
QuickBooks Payroll Software - Overall payroll costs and payment types are visualized before payroll is submitted - thumbnail
QuickBooks Payroll Software - Payroll employee list - thumbnail
QuickBooks Payroll Software - Payroll Dispersement - thumbnail

QuickBooks Payroll pricing

QuickBooks Payroll does not have a free version but does offer a free trial. QuickBooks Payroll paid version starts at US$85.00/month.

Starting Price:
US$85.00/month
Free Version:
No
Free trial:
Yes

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Browse QuickBooks Payroll Reviews

910 of 910 reviews
Sort by:
Logan
Logan
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 15/08/2024

Quickbooks Paytoll

Pretty good payroll processer. It has a lot of customizable options, and is fairly easy to set up and use. Some features are not the best working, and support can often be lacking.

Pros

Mostly easy to use, very customizable and has multiple options for pay types

Cons

Often base overtime pay on the prevailing wage rate instead of the regular OT rate. Sometimes can be "clunky" to enter information

Kathy
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 11/03/2025

Quickbooks Desktop Payroll

I have been using quickbook payroll for many years. I love the reports very easy to understand. Employee profiles are easy to setup, you can add deductions for garnishments, advances, set a limit and the system will stop deducting when that limit has hit. Do not like the $5.00 direct deposit that is charged for each employee that does direct deposit they should rethink this other programs are much less. Great program but they are going to hurt themselves with this fee.

Pros

very user friendly easy to use program for payroll.

Cons

the $5.00 direct deposit fee that other program charge much less.

Monica
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
1

3
Reviewed on 24/02/2025

Not the worst, but not the best.

Overall it was an easy to use payroll and tax service. It was just very frustrating when you needed to do something that required calling customer service.

Pros

Easy to use. Great report options. Easy to run tax reports and pay quarterly/annually.

Cons

The customer service is terrible. They do not know how to handle any situation. We just did not like the service or lack there of.

Louise
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/11/2024

QuickBooks Payroll Should Have Their License Revoked

We have been using QuickBooks online payroll for almost 3 years now. In July of this year, we discovered issues with accrual calculations and syncing errors. Not only has this issue not been fixed 4 months later, but we have now discovered system calculations have been incorrect for some time, shorting our employees of vacation earnings. While their engineers have been working on a fix, they managed to delete our payroll data, which they have not been able to recover. In over 20 years in the financial industry, I have never experienced or heard of anything like this. The most alarming part is that they show little concern or urgency in correcting this issue. They should not be able to sell or operate a malfunctioning financial system and deserve to have their business license revoked. Not only will we be moving to a new system asap, but we will also be reporting them to the Canadian Financial Consumer Agency. Considering QuickBooks is one of the largest accounting systems in the world, it is shocking they can operate such a flawed system. STAY AWAY!!!!

Pros

Absolutely nothing! This system and their constant updates is full or errors.

Cons

Everything! We have uncovered a disaster issue noted in detail below.

Alternatives Considered

Dayforce Powerpay, Wagepoint and Payworks

Reasons for Choosing QuickBooks Payroll

External bookkeeping company recommended it. We later found out there were receiving kick backs to sign up clients.

Reasons for Switching to QuickBooks Payroll

It was recommended by our bookkeeper who we have since let go.
Frances
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/02/2025

VERY EASY TO USE ANC INTUITIVE

Very easy to use. We QuickBooks Payroll because it integrates so nicely with our bank, it’s so user friendly and very intuitive. It makes doing payroll very quick. It’s also very accurate.

Pros

The ease of use. It’s very user friendly and intuitive.

Cons

The cost is a bit more than other software programs

Orrin
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/01/2025

QuickBooks Payroll Review

QuickBooks Payroll has taken the stress of getting payroll together. I would highly recommend it.

Pros

It makes our payroll stress free. It is very easy to use.

Cons

I can't think of a con. We have had only success with it.

Kim
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/02/2025

Quick and Easy

QuickBooks make getting payroll done a lot faster than handwriting checks each week!

Pros

I love that QuickBooks enters the tax deductions for me! In the past, I had to do this manually!

Cons

I don't really have a dislike. QuickBooks makes my job a lot easier.

Lidia
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2025

Great Payroll System

In generally it is a very good payroll system.

Pros

I really like this payroll system, it is very efficient.

Cons

Honestly nothing, it works perfectly fine.

Carson
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2025

No Complaints

Pros

Makes it easy to understand the breakdown of what I get paid and what gets withheld

Cons

The system works great as the employee. No complaints

Kristine
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/02/2025

Quickbooks

I had a really great experience using Quickbooks.

Pros

The easy to access and use the information you need.

Cons

The ease to helping with tax forms and payments

Olugbemi
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/07/2024

QuickBooks Payroll: Streamlining Small Business Payroll and Tax Management

My overall experience with QuickBooks Payroll has been positive. The seamless integration with QuickBooks Online, comprehensive tax compliance features, and user-friendly interface have made managing payroll and tax processes efficient. However, the additional cost for full-service payroll and the need to manually handle local tax filing could be less convenient for some users.

Pros

I found QuickBooks Payroll particularly impressive for its seamless integration with QuickBooks Online for accounting, comprehensive tax compliance features, and user-friendly interface for managing payroll and tax processes efficiently.

Cons

While QuickBooks Payroll offers comprehensive features, some users may find the additional cost for full-service payroll and the need to manually handle local tax filing to be less convenient.

Tyran
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/08/2024

Fantastic Payroll Software

My overall experience with QuickBooks Payroll has been very positive. Paying my employees correctly and on-time with direct deposit has never been easier.

Pros

I love QuickBooks Payroll's ease of use in paying my employees and automatic tax calculations.

Cons

I don’t have any dislikes for QuickBooks Payroll.

Jess
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 03/08/2024

Quickbooks Payroll

Great. Any issues I’ve had were easily resolved

Pros

Ease of use.
Updates are easy to install
Good customer service

Cons

Sometimes tables aren’t updated for on time
Wish there were more e pay options

Tanveer
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/11/2024

Best Payroll Utility

My overall experience with QuickBooks Payroll has been positive. The software simplifies the complexities of payroll management and provides a comprehensive solution that minimizes errors and ensures compliance with tax regulations. The automation has improved the workflow, allowing me to focus on other business priorities. While there are areas for improvement, especially regarding cost and occasional service delays, it remains a reliable tool for payroll management.

Pros

QuickBooks Payroll is user-friendly and seamlessly integrates with QuickBooks accounting software, which makes managing payroll, taxes, and employee benefits much easier. The automated calculations and tax filing features are reliable and save a lot of time. The support for direct deposits is also a great advantage, making the payment process efficient for both employers and employees.

Cons

The cost can be a bit high for smaller businesses, especially if they need additional features or multi-state payroll support. Occasional updates or changes in tax regulations may require some manual adjustments, and the customer service response time can sometimes be slower than expected.

Kari
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/09/2024

Don't miss out on simplifying your payroll

it's easy to use once you get a system down, little to no errors and makes payroll days easy and manageable on top of all other duties.

Pros

easy to use, integrates well with our day to day office functions.

Cons

Seems to have frequent updates so they pop up is annoying but it is necessary

Verified Reviewer
  • Industry: Entertainment
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 28/09/2024

Great payroll software for small to medium sized businesses

Pros

Simplicity and easy to implement and use

Cons

Not suited for big businesses, only good for small to medium businesses

Hartley
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/06/2024

The best site for payroll and tax help!

Pros

I enjoy everything about QuickBooks online payroll. It sends me reminders each week to complete payroll for the week, helps me keep track of important tax and banking information, and how much will be taken out each week/month for taxes and payroll. My employees also appreciate that they get an email sent as soon as I complete payroll with how much they will be getting paid that week.

Cons

There is not anything yet that I dislike about QuickBooks payroll! My employees and myself appreciate this site. It is laid out great and is very use to access/use.

Jess
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 01/08/2024

Quickbooks review

Pros

Easy to use for reporting payroll for employees.

Cons

There is nothing specific I disliked about it.

You
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 10/12/2024

Obtuse But Good

Pros

It provides a simple interface for users to use during edit time.

Cons

It was really hard to make changes when exceptions needed to be made

Jamon
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 06/01/2025

Adequate system for small business

Pros

Quick learning curve allows basic payroll to be completed by a novice

Cons

Limitations for mid-size businesses render this product fit only for small business

Jessica
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 10/11/2024

QB for Solo Practicioner

Pros

The ability for my CPA to access my accounts and send them inquiries on specific transactions within the QB system.

Cons

The initial set up can be tedious although once it is, the system is relatively user friendly.

Darcy
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/01/2024

QuickBooks Payroll

Pros

We use QuickBooks Payroll to pay all our employees. we are able to integrate their hours

Cons

sometimes the time and position gets messed up and we have to manually fix it.

cristian
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/04/2024

sometimes the obvious choice is the best choice

Pros

super reliable always up to date and adapts with our business

Cons

it is pricier than others that call wanting us to switch but you get so much value for your money

VICTORIA
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/11/2023

This is a really great software

I really enjoy using this software. It makes my job as a business owner so much easier and that really matters to me.

Pros

I love how easy it is to use and implement with the buisness aspects i am in need of its super easy to keep track of my costs, my working hours, my supplies, and my tax information. It even has a tax calculator thats really accurate for estimated tax payments.

Cons

I do not think its priced very well o believe it should definitely not cost as much as it currently does.

George
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

3
Reviewed on 06/11/2023

QuickBooks Payroll is good but beward

Pros

Easy to set up direct deposit, print checks, calculates all federal and state taxes.

Cons

Not all reports were filed with the states. Offboarding a state in not easy you must call support. Quickbooks will continue to charge you per state until you call offboard the state even if there are no employees in the state.

910 reviews

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