--- description: Review of CaseGuard Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CaseGuard | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Transcription Software](/directory/4397/transcription/software) > [CaseGuard](/software/528971/CaseGuard) # CaseGuard Canonical: https://www.softwareadvice.co.uk/software/528971/CaseGuard > CaseGuard is an AI-enabled redaction software designed to help identify and remove sensitive information from videos, audio files, documents, and images. It is used across industries such as law enforcement, healthcare, education, government agencies, legal firms, and financial services to protect personally identifiable information and protected health information for regulatory compliance. The software provides tools for redacting visual elements in video and image files, including faces, license plates, and screens. For audio files, it offers voice anonymization and automatic redaction of personal information from transcripts. Document redaction features allow processing of large volumes of files, such as PDFs and emails, simultaneously. The system operates on-premise without internet connectivity, enhancing data security while supporting compliance with standards such as HIPAA, FOIA, CJIS, and GDPR. Additional features include AI transcription and translation tools that support multiple languages and closed captioning. A collaborative workspace enables teams to manage compliance workflows through shared project management and audit trails. The platform also includes enhancement tools for clarifying footage and detecting identifying features in investigative work. Bulk processing capabilities allow organizations to handle large quantities of files, reducing the time required for redaction tasks. > > Verdict: Rated **2.0/5** by 1 users. Top-rated for **Ease of Use**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.0/5** | 1 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support | 1.0/5 | Based on overall reviews | | Value for Money | 1.0/5 | Based on overall reviews | | Features | 1.0/5 | Based on overall reviews | | Recommendation percentage | 0% | (0/10 Likelihood to recommend) | ## About the vendor - **Company**: CaseGuard ## Commercial Context - **Starting Price**: US$379.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Audio/video file upload - Audit Trail - Automated Scheduling - Automatic Formatting - Automatic Transcription - Automatic Transcription Services - Call Recording - Caption Service - Case Management - Chat Transcript - Collaboration Tools - Commenting/Notes - Compliance Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Transcription Software](https://www.softwareadvice.co.uk/directory/4397/transcription/software) ## Related Categories - [Transcription Software](https://www.softwareadvice.co.uk/directory/4397/transcription/software) - [Closed Captioning Software](https://www.softwareadvice.co.uk/directory/4469/closed-captioning/software) - [Law Enforcement Software](https://www.softwareadvice.co.uk/directory/4156/law-enforcement/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software) - [Document Management Software](https://www.softwareadvice.co.uk/directory/722/document-management/software) ## Alternatives 1. [VideoExpress](https://www.softwareadvice.co.uk/software/449984/VideoExpress) — 4.7/5 (6123 reviews) 2. [Vizard](https://www.softwareadvice.co.uk/software/432576/vizard) — 4.9/5 (429 reviews) 3. [Anyword](https://www.softwareadvice.co.uk/software/231859/anyword) — 4.8/5 (391 reviews) 4. [MarketingBlocks](https://www.softwareadvice.co.uk/software/372577/marketingblocks) — 4.8/5 (277 reviews) 5. [ChatGPT](https://www.softwareadvice.co.uk/software/412748/chatgpt) — 4.4/5 (336 reviews) ## Reviews ### "Low quality, poor service" — 2.0/5 > **Phili** | *16 December 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: The initial demos and sales promises suggested powerful automation and large-scale redaction, which sounded ideal for our needs. > > **Cons**: The software repeatedly failed on modest document batches, and refund requests were denied despite it not performing as promised. > > Our office was searching for an automated method of redacting large numbers of documents, around 30,000 pages or so. CaseGuard looked promising and I scheduled a meeting with an account executive, George. George stated that his software would be more than capable of doing what we needed and that we could likely get all of our work done on a modified one-month agreement. I downloaded the software, watched the training, and attended the in-person training with an individual named \[sensitive content hidden\] . She explained how the software worked (it is a local download, you do not access via an online app). I was again told that the software is more than capable of completing the work we needed. I ran the first batch of documents that night (90 files that were 50-80 pages each, well below the 30K I was told the software could handle). The majority of the files failed to process. I contacted \[sensitive content hidden\] who asked some questions and then scheduled another meeting with their tech person, I forgot his name. He made some changes and I was told it would work. It did not. I let him know what I saw and he made some more changes. It again failed to process the majority of the files. At this point it was clear that the capabilities of the software had been drastically oversold. I asked for a refund and was met with a request for another trouble shooting session with some work arounds, at least one of which was to process smaller batches of documents. Again, that is not what I was sold and not what I signed up for. I again requested a refund and was denied "because I have had access to the software for a month." Never mind that the software does not do what it purports to do. Suggest that you move to another solution, don't work with these people. Their conduct says everything about their organizations values and character. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/528971/CaseGuard) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data