---
description: Review of Softservv Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Softservv | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Softservv](/software/528967/Softservv)

# Softservv

Canonical: https://www.softwareadvice.co.uk/software/528967/Softservv

> SoftServv is a WhatsApp Business API platform. It allows businesses to automate their customer and business communication. The platform serves a wide range of industries such as e-commerce, healthcare, and real estate. It enables businesses to enhance their communication strategies, improve customer support, and streamline operations.

The platform offers seamless integration with a business's internal software suite. This allows the company to send notifications, reminders, and real-time alerts directly to users and customers through WhatsApp. The platform also provides the capability to build automated customer support workflows. This helps manage inquiries and e-commerce communication efficiently, such as sending success messages, invoices, and delivery tracking links.

The platform enables businesses to build custom chatbots. This can enhance customer conversations, lead generation, and centralize messaging for sales and support staff. It also allows for targeted marketing campaigns and remarketing messages to be delivered through WhatsApp.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Siems Group

## Commercial Context

- **Starting Price**: US$22.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: WhatsApp pricing is calculated based on Meta's conversation-based pricing fee and SoftServv's per-message fee. Free testing version available by request.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 154 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Customisable Branding
- Document Storage
- File Sharing
- Live Chat
- Mobile Alerts
- Proactive Chat
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Reminders
- Support Ticket Management
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Internal Communications Software](https://www.softwareadvice.co.uk/directory/4572/internal-communications/software)
- [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.uk/software/285733/whatsapp) — 4.7/5 (16361 reviews)
2. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (11026 reviews)
3. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24110 reviews)
4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5213 reviews)
5. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6420 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/528967/Softservv)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/528967-Softservv/> |
| en-AU | <https://www.softwareadvice.com.au/software/528967/Softservv> |
| en-GB | <https://www.softwareadvice.co.uk/software/528967/Softservv> |
| en-IE | <https://www.softwareadvice.ie/software/528967/Softservv> |
| en-NZ | <https://www.softwareadvice.co.nz/software/528967/Softservv> |

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