---
description: Review of Acuitas 3 OmniChannel Edition Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Acuitas 3 OmniChannel Edition | Reviews, Pricing & Demos - SoftwareAdvice GB
---

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# Acuitas 3 OmniChannel Edition

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> Acuitas 3 is the next generation of practice management software for the eyecare industry. From independent locations to hundreds, Acuitas 3 is configurable to support your business needs. Removing the need for multiple vendors, Acuitas 3 enables your practice to thrive using a single platform. From patient records to eye exam workflows and equipment integrations, to stock management, in-depth analytics powered by Microsoft and beyond, Acuitas 3 gives your optical practice the competitive edge.&#10;&#10;As an omnichannel solution, Acuitas 3 enables your optical business to provide a consistent online and in-person patient experience across all channels. A single view of the customer. A single view of your business. A unified framework that allows appointment booking, purchasing, payment, communication and interaction online or in-store. &#10;&#10;Acuitas 3 is a modular application, with the option to expand on existing eyecare software functionality as your optical business grows, e.g. adding the advanced CRM module for enhanced patient communication capabilities. Software is not one size fits all, Acuitas 3 evolves with your business.&#10;&#10;&#10;Key Features:&#10;&#10;Diary&#10;Seamlessly unite in-store and online appointment bookings in a single, centralised platform.&#10;&#10;Clinical Records&#10;Secure patient records powered by intuitive patient search and data validation.&#10;&#10;Eye Exams&#10;Configurable workflows with tailored options based on a patients visit type&#10;&#10;Recall \&amp; Marketing&#10;Automated recalls and extensive marketing capabilities across multiple channels&#10;&#10;Dispensing&#10;Intuitive validated dispensing for reduced remakes and an elevated patient journey&#10;&#10;Power BI Reporting \&amp; Analytics&#10;Customisable KPI tracking through dashboards complete with drill-down capabilities&#10;&#10;Stock Management&#10;Real-time management of inventory across the business, enhancing accuracy and cost efficiency&#10;&#10;eCommerce&#10;Synced product catalogues across online and in practice sales for a streamlined purchase experience.&#10;&#10;Integrations&#10;Integration with clinical equipment, enabling retrieval of multiple readings within a single click&#10;&#10;What Acuitas 3 Means for Your Practice:&#10;&#10;Security&#10;Acuitas 3 is backed by ISO-certified security practices and SOC 2 Type 2 accreditation in addition to HIPAA and GDPR compliancy.
> 
> Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 12 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ocuco
- **Founded**: 1993

## Commercial Context

- **Pricing Details**: Please contact Ocuco for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Appointment Management
- Claims Management
- Communication Management
- Customisable Forms
- Customisable Templates
- Data Import/Export
- EMR/EHR
- Electronic Payments
- Email Reminders
- For Ophthalmologists
- For Optometrists
- Forms Management
- HIPAA Compliant
- Insurance Management
- Inventory Management
- Medication Management
- Multi-Location
- Patient Records Management
- Practice Management
- Recall Tracking

## Integrations (1 total)

- Sage Accounting

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Optometry Software](https://www.softwareadvice.co.uk/directory/104/optometry-software/software)

## Related Categories

- [Optometry Software](https://www.softwareadvice.co.uk/directory/104/optometry-software/software)
- [Ophthalmology EMR Software](https://www.softwareadvice.co.uk/directory/103/ophthalmology-software/software)

## Alternatives

1. [RevolutionEHR](https://www.softwareadvice.co.uk/software/2508/revolutionehr) — 4.5/5 (203 reviews)
2. [Eyefinity Encompass](https://www.softwareadvice.co.uk/software/5639/eyefinity) — 3.7/5 (68 reviews)
3. [Liquid EHR](https://www.softwareadvice.co.uk/software/47057/liquidehr) — 4.8/5 (56 reviews)
4. [Anagram](https://www.softwareadvice.co.uk/software/180886/patch) — 4.7/5 (56 reviews)
5. [Optosys](https://www.softwareadvice.co.uk/software/283818/optosys-2) — 4.6/5 (14 reviews)

## Reviews

### "Asda conference" — 4.0/5

> **Faraz** | *10 February 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The reports it provides and clinic utilisation&#10;The reports it provides and clinic utilisation&#10;The reports it provides and clinic utilisation
> 
> **Cons**: Not integrated with pcse &#10;Not integrated with pcse &#10;Not integrated with pcse &#10;Not integrated with pcse
> 
> I like using it it flows well&#10;I like using it it flows well&#10;I like using it it flows well&#10;I like using it it flows well

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### "Good system" — 4.0/5

> **Beth** | *10 February 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use, easy to train and set up new colleagues on the system, very user friendly interFace. Highly recommend
> 
> **Cons**: Lagging issues and connectivity. Slow to connect and update with pretest equipment and uploading document
> 
> Good and easy to use. Feedback very positive and good to train people with, very easy to use and good user interface

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### "Ok, still room for improvements" — 4.0/5

> **Rosemary** | *10 February 2026* | Medical Devices | Recommendation rating: 6.0/10
> 
> **Pros**: Ability to write free notes and dashboard. Previous spec history generation and cl history. Copy across health history
> 
> **Cons**: Buggy. Crashes. I’d like to be able to see previous history and symptoms from other visits… if driver etc
> 
> Ok. Some great things and some frustrating. Not seeing previous history and symptoms as above. Lots of crashes

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### "Excellent and easy to use" — 5.0/5

> **Mudasir** | *10 February 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to use. Straight forward interface. Copy and paste prev medical history. Easy booking of appointments
> 
> **Cons**: Few glitches aWhen we started to use the software. Highly dependant on internet connection so occasional downtime
> 
> Excellent makes testing smoother.&#10;Really like that I can complete a contact lens and eye exam appointment in one visit

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### "Acuitas 3 review" — 5.0/5

> **Darren** | *10 February 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Omnichannel hosting of information and ability for customers to interact with the business through multi channels
> 
> **Cons**: Reporting is slow and difficult to use and doesn’t always render reports. Dashboards don’t always load accurately.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/526814/Acuitas-3-OmniChannel-Edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/526814-Acuitas-3-OmniChannel-Edition/> |
| en-AU | <https://www.softwareadvice.com.au/software/526814/Acuitas-3-OmniChannel-Edition> |
| en-GB | <https://www.softwareadvice.co.uk/software/526814/Acuitas-3-OmniChannel-Edition> |
| en-IE | <https://www.softwareadvice.ie/software/526814/Acuitas-3-OmniChannel-Edition> |
| en-NZ | <https://www.softwareadvice.co.nz/software/526814/Acuitas-3-OmniChannel-Edition> |

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