---
description: Review of Landis Contact Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Landis Contact Center | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Landis Contact Center](/software/526084/Landis-Contact-Center)

# Landis Contact Center

Canonical: https://www.softwareadvice.co.uk/software/526084/Landis-Contact-Center

> Landis Contact Center is a contact center solution built specifically for Microsoft Teams. As a certified Microsoft Teams contact center solution, it helps businesses integrate the system with Microsoft Teams to enhance customer service and agent productivity. Key features include call analytics for tracking performance, reporting, call recording, advanced call routing with IVRS and powerful queues with options, such as skills-based routing, and live wallboards that display real-time queue statistics. The platform provides visibility into contact center operations through Microsoft Teams.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Landis Technologies

## Commercial Context

- **Starting Price**: US$75.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Hungarian, Icelandic, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Chatbot
- Computer Telephony Integration

## Integrations (5 total)

- Dynamics 365
- Dynamics 365 Customer Service
- Dynamics 365 Sales
- Power Automate Monitor
- PowerApps

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (868 reviews)
2. [Sobot](https://www.softwareadvice.co.uk/software/524506/Sobot) — 4.9/5 (94 reviews)
3. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1777 reviews)
4. [Amazon Connect](https://www.softwareadvice.co.uk/software/352892/amazon-connect) — 4.5/5 (93 reviews)
5. [HoduCC](https://www.softwareadvice.co.uk/software/95921/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "Seamless Microsoft Teams Integration & Outstanding Support" — 5.0/5

> **Stijn** | *30 January 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Native-like integration with Microsoft Teams
Easy to set up but packed with powerful features
Auto-recording ensures I never forget to hit record
Outstanding customer support with personalized training
Affordable pricing for the value it delivers
> 
> **Cons**: Some issues are due to Microsoft Teams, not Landis, but still require troubleshooting
> 
> I use the Landis Contact Center call recording function in Microsoft Teams every day, and it’s incredible how seamlessly it integrates—as if it’s a native Teams feature. It’s easy to configure while offering powerful features, including automatic recording, which gives me peace of mind knowing I’ll never forget to hit record.

The Landis team was fantastic during setup, providing personal training and ensuring everything worked flawlessly. Even when I encountered issues unrelated to Landis but tied to Microsoft Teams itself, their support team was incredibly patient, troubleshooting with me over multiple calls at no extra charge.

When a product works exactly as promised, integrates perfectly, and comes with exceptional support—all at a reasonable price—it absolutely deserves a 5-star review. Highly recommend\!

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/526084/Landis-Contact-Center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/526084-Landis-Contact-Center/> |
| en-AU | <https://www.softwareadvice.com.au/software/526084/Landis-Contact-Center> |
| en-GB | <https://www.softwareadvice.co.uk/software/526084/Landis-Contact-Center> |
| en-IE | <https://www.softwareadvice.ie/software/526084/Landis-Contact-Center> |
| en-NZ | <https://www.softwareadvice.co.nz/software/526084/Landis-Contact-Center> |

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