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description: Review of Applause Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Applause | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/3397/employee-engagement/software) > [Applause](/software/521634/Applause)

# Applause

Canonical: https://www.softwareadvice.co.uk/software/521634/Applause

> Applause is an employee engagement platform designed to help businesses enhance frontline staff performance and customer service delivery. It is commonly used by field service industries such as pest control, lawn care, HVAC, and residential plumbing, where technicians play a key role in customer interactions.

The platform includes real-time scorecards that give managers immediate insights into employee performance without requiring manual data analysis. Automated review collection tools gather customer feedback and link it to specific employees, helping businesses manage their online reputation. The employee mobile app allows staff to monitor their performance metrics, access spot bonuses, and use digital tipping features. Tools for measuring and improving Net Promoter Scores (NPS) support customer satisfaction tracking and response.

The system provides performance analytics to monitor key metrics and organize customer feedback for ongoing improvement. An automated incentive feature delivers bonuses when employees meet performance goals, aligning recognition with service quality.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Applause Technology

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Benchmarking
- CRM
- Customisable Reports
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Engagement Tracking
- Feedback Management
- Gamification
- Goal Management
- Mobile Access
- NPS Survey Structure
- Negative Feedback Management
- Offboarding
- Peer-to-Peer Recognition
- Performance Management

## Integrations (26 total)

- Aspire
- Azuga Fleet
- Briostack
- Evolve
- FieldRoutes
- Geotab
- GorillaDesk
- Housecall Pro
- Jobber
- Linxup
- MaidCentral
- OptimoRoute
- PestPac
- Pocomos
- Pool Brain

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Employee Engagement Software](https://www.softwareadvice.co.uk/directory/3397/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.softwareadvice.co.uk/directory/3397/employee-engagement/software)
- [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software)
- [Employee Recognition Software](https://www.softwareadvice.co.uk/directory/3780/employee-recognition/software)

## Alternatives

1. [InputKit](https://www.softwareadvice.co.uk/software/356350/inputkit) — 4.9/5 (37 reviews)
2. [Survicate](https://www.softwareadvice.co.uk/software/31821/survicate) — 4.6/5 (99 reviews)
3. [Leapsome](https://www.softwareadvice.co.uk/software/87623/leapsome) — 4.6/5 (97 reviews)
4. [XM for Customer Experience](https://www.softwareadvice.co.uk/software/94382/qualtrics-customerxm) — 4.6/5 (255 reviews)
5. [InMoment](https://www.softwareadvice.co.uk/software/397026/inmoment) — 4.4/5 (28 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/521634/Applause)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/521634-Applause/> |
| en-AU | <https://www.softwareadvice.com.au/software/521634/Applause> |
| en-GB | <https://www.softwareadvice.co.uk/software/521634/Applause> |
| en-IE | <https://www.softwareadvice.ie/software/521634/Applause> |
| en-NZ | <https://www.softwareadvice.co.nz/software/521634/Applause> |

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