---
description: Review of Hammer Cloud Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hammer Cloud Platform | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Hammer Cloud Platform](/software/521051/Hammer-Cloud-Platform)

# Hammer Cloud Platform

Canonical: https://www.softwareadvice.co.uk/software/521051/Hammer-Cloud-Platform

> Hammer Cloud Platform is a comprehensive test automation solution that integrates functional, regression, systems integration, performance, and customer experience testing and monitoring into a software-as-a-service platform. The platform is designed for contact centers and enterprise network teams. It helps accelerate software development lifecycles by providing a self-service platform to execute frequent tests.

With the Hammer Cloud Platform, cross-functional teams can create, schedule, and execute QA test cases. They can also deploy large-scale tests and run ongoing test scenarios in production environments. The platform's open APIs allow for integration with other systems such as configuration management, bug tracking, and inventory tracking. It also includes a portfolio of products, including Hammer Voice Explorer, Hammer On-Demand QA, Hammer On-Demand Performance, VoiceWatch, and Hammer Edge.

The platform is geared toward infrastructure planning, application development, quality assurance, DevOps, and operations teams. Teams can execute frequent tests to ensure their contact center applications are optimized for the best customer experience. By eliminating defects and helping DevOps teams reduce mean time to repair and rework costs, the Hammer Cloud Platform enables organizations to provide an optimized experience for their customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: InfoVista
- **Location**: Massy France, France
- **Founded**: 1996

## Commercial Context

- **Pricing Details**: Contact Hammer CX directly for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia & Herzegovina, British Virgin Islands and 118 more

## Features

- API
- Archiving & Retention
- Automated Routing
- Bug Tracking
- Call Centre Management
- Call Monitoring
- Call Routing
- Call Scripting
- Computer Telephony Integration
- Customer Experience Management
- Employee Coaching Tools
- IVR
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Predictive Analytics
- Predictive Dialer
- Quality Management
- Real-Time Analytics
- Real-Time Data

## Integrations (5 total)

- Amazon Connect
- Avaya Enterprise Cloud
- Five9
- GENESYS
- Genesys Cloud CX

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Contact Center Quality Assurance Software](https://www.softwareadvice.co.uk/directory/4478/quality-assurance/software)
- [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software)
- [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software)
- [Performance Testing Tools](https://www.softwareadvice.co.uk/directory/4316/performance-testing/software)

## Alternatives

1. [Genesys Cloud CX](https://www.softwareadvice.co.uk/software/323407/pureconnect) — 4.3/5 (262 reviews)
2. [NiCE CXone](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (581 reviews)
3. [Five9](https://www.softwareadvice.co.uk/software/20063/five9) — 4.2/5 (481 reviews)
4. [Talkdesk](https://www.softwareadvice.co.uk/software/20039/talkdesk) — 4.5/5 (732 reviews)
5. [CloudTalk](https://www.softwareadvice.co.uk/software/71871/cloudtalk) — 4.4/5 (268 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/521051/Hammer-Cloud-Platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/521051-Hammer-Cloud-Platform/> |
| en-AU | <https://www.softwareadvice.com.au/software/521051/Hammer-Cloud-Platform> |
| en-GB | <https://www.softwareadvice.co.uk/software/521051/Hammer-Cloud-Platform> |
| en-IE | <https://www.softwareadvice.ie/software/521051/Hammer-Cloud-Platform> |
| en-NZ | <https://www.softwareadvice.co.nz/software/521051/Hammer-Cloud-Platform> |

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