--- description: Review of dualmon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: dualmon | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [dualmon](/software/52101/dualmon) # dualmon Canonical: https://www.softwareadvice.co.uk/software/52101/dualmon Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/52101/dualmon?page=2) > dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printing, user management, screen blanking, computer diagnostics and usage reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options. dualmon features direct file transfer, which enables users to transfer files and software patches. The product also offers multi-session support, which allows users to connect with several computers at one time. dualmon’s instant messaging feature allows users to initiate chat sessions with other online users. The solution also includes live presentation, so users can provide online demos and training to the customers. dualmon is available in two different pricing plans, and pricing varies based on number of computers. The vendor offers online support and a knowledge base. > > Verdict: Rated **4.9/5** by 281 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 281 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: dualmon - **Location**: San Diego, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Annotations - Authentication - Chat/Messaging - Collaboration Tools - Customisable Branding - Diagnostic Tools - File Sharing - File Transfer - Live Chat - Meeting Management - Mobile Access - Monitoring - Multi-Channel Communication - Multiple Monitor Access - Multiple User Accounts - Print Management - Real-Time Chat - Remote Access/Control - Remote Monitoring & Management ## Integrations (2 total) - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Remote Support Software](https://www.softwareadvice.co.uk/directory/4537/remote-support/software) ## Related Categories - [Remote Support Software](https://www.softwareadvice.co.uk/directory/4537/remote-support/software) - [Remote Desktop Software](https://www.softwareadvice.co.uk/directory/4019/remote-desktop/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.co.uk/software/99131/teamviewer) — 4.6/5 (11622 reviews) 2. [AnyDesk](https://www.softwareadvice.co.uk/software/100985/anydesk) — 4.6/5 (1782 reviews) 3. [RemotePC](https://www.softwareadvice.co.uk/software/100979/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.softwareadvice.co.uk/software/392373/zoho-assist) — 4.7/5 (1381 reviews) 5. [GoToMyPC](https://www.softwareadvice.co.uk/software/99800/gotomypc) — 4.8/5 (586 reviews) ## Reviews ### "works great and is easy to set up and use" — 5.0/5 > **Julius** | *20 March 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: easy of set up and use and distribute. > > **Cons**: I have no complaints\! > > Your product is east to set up, distribute and use. The remote connections survive restarts and also provide easy file transfers both to and from remote hosts. ----- ### "ALL AROUND WINNER" — 5.0/5 > **Charles** | *27 March 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I use this product to log into clients in my CPA practice. It is simple to use and not overly complicated with a ton of dashboard features that most people will never use like other software. It also allows a section to use by other staff so that we have dual access to the client. On occasion, clients I normally don't remote into on a routine basis ask me to fix something on their computer. Walking them through simple installation through the install process is very easy. Then I just delete their computer off my dashboard of clients. Easy peasy the way it should be. The cost is reasonable where I can easily absorb it onto my overhead as clients typically do not want to be charged for remote access. > > **Cons**: I have not run into any problems with this. At one point I was having some difficulty setting up dual remote status for me and the bookkeeper to access the client computer, but tech walked me through it and we were able to do future setup easily once we understood it. I think we may have been overcomplicating it. > > I was using logmein.com prior to switching to Dualmon. Logmein went public and the cost skyrocketed enough where I could just not absorb the cost. Dualmon has been consistent in pricing and service. There is no reason to look elsewhere when it works and not at a heart stabbing cost. ----- ### "Dualmon vs LogMeIn" — 3.0/5 > **Christie** | *5 August 2020* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: The cost of the software is hard to beat. > > **Cons**: The ability to use dual monitors on separate screens makes this a deal killer for us to use as an every day option. It also runs considerably slower than its more expensive competitors ----- ### "Simple and Easy to Use" — 4.0/5 > **Giovanni** | *6 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I love Dualmon's pricing and affordability, and how easy it is to use their software. > > **Cons**: It could offer more diagnostic information and bulk installation. I use it in conjunction with Atera. ----- ### "So much better than TeamViewer" — 5.0/5 > **Sonia** | *27 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The cost, I like how easy it is to deploy on new computers, how easy it is to add/remove users, the reporting capabilities, the drama free updates, the reliable connectivity, and more. > > **Cons**: Even though the connection bar at the top can be moved to the left or right, it can be a little bulky and in the way at times. If it can be made into something much much smaller when in full screen mode, that would be great\! Also, it hasn't happened recently, but in the past, file transferring would fail at the point where it's supposed to allow me to select where to place the file on the remote computer. > > Honestly, Dualmon has been wonderful. Almost too good to be true compared to what we've had to deal with in the past. I like that the pricing is stable, transparent and flexible for when adding on additional computers beyond the current limit. We use it for training and assisting other staff members. Staff uses it to remote into their remote computer when working from home. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/52101/dualmon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/52101/dualmon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data