--- description: Review of Optima Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Optima | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [Optima](/software/519488/Net-Health-Therapy-for-Skilled-Nursing-and-Senior-Living) # Optima Canonical: https://www.softwareadvice.co.uk/software/519488/Net-Health-Therapy-for-Skilled-Nursing-and-Senior-Living Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/519488/Net-Health-Therapy-for-Skilled-Nursing-and-Senior-Living?page=2) > Optima (formerly Net Health Therapy for Skilled Nursing and Senior Living) is an electronic health record (EHR) solution designed specifically for the needs of care providers in these settings. With advanced features such as specialized clinical content, intelligent revenue cycle management, and customizable workflows, Net Health's software streamlines daily operations, saving providers time and money without compromising quality of care. Net Health's customer-first approach ensures that clients have access to tailored support, training, and resources. > > Verdict: Rated **4.2/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 64 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Net Health - **Location**: Pittsburgh, US - **Founded**: 1992 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Charting - Patient Records Management - Scheduling ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software) ## Related Categories - [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software) - [Nursing Home Software](https://www.softwareadvice.co.uk/directory/4690/nursing-home/software) - [Physical Therapy Software](https://www.softwareadvice.co.uk/directory/116/physical-therapy-software/software) - [Speech Therapy Software](https://www.softwareadvice.co.uk/directory/450/speech-therapy/software) - [Occupational Therapy Software](https://www.softwareadvice.co.uk/directory/890/occupational-therapy/software) ## Alternatives 1. [Net Health](https://www.softwareadvice.co.uk/software/26223/redoc-hospital) — 4.1/5 (163 reviews) 2. [StoriiCare](https://www.softwareadvice.co.uk/software/74544/sotriicare) — 4.8/5 (44 reviews) 3. [MatrixCare Home Health & Hospice](https://www.softwareadvice.co.uk/software/127741/matrixcare-home-health-and-hospice) — 4.2/5 (258 reviews) 4. [myUnity](https://www.softwareadvice.co.uk/software/132034/devero-hh) — 4.3/5 (118 reviews) 5. [Eldermark](https://www.softwareadvice.co.uk/software/344899/eldermark) — 4.6/5 (37 reviews) ## Reviews ### "Optima Software- My software solutions" — 5.0/5 > **Lynda** | *21 February 2019* | Recommendation rating: 9.0/10 > > **Pros**: I would highly recommend Optima as a software solution for SNF. The software is user friendly, they stays current with healthcare changes and seek out feedback from the end users as they develop new modules or consider updates. > > **Cons**: My primary challenge has been more on the Optima Financial Module as the customer service seems to have limited knowledge to provide support. With that said, when I need specialized support I am usually assigned a specific rep who can assist. ----- ### "Rehab Optima Review" — 5.0/5 > **Kristina** | *10 September 2019* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Ease of use. Numerous reports. Support and help whenever you need it. Keeps me updated on upcoming changes and updates regularly. Clinisign to allow our physicians to sign our evaluations electronically. Linked to Matrix and allows for a seamless flow of information from Optima to Matrix. > > **Cons**: As with any software there are occasional glitches. Can be slow at times. Recently having trouble with the ClinSign alerting the physicians that they have things to sign. > > Overall Optima is a great program. I do love their customer support. They are always very helpful and respectful. With PDPM coming in the very near future, they have provided Numerous webinars and handouts to help us prepare for it. They are on top of any and all Medicare changes and educate and update as needed. ----- ### "Optima Rocks\!" — 5.0/5 > **Brian** | *21 February 2019* | Recommendation rating: 10.0/10 > > **Pros**: I love the support that is provided to my team, in regards to issues, that arise in day to day operations. The soft ware encourages/facilitates skilled and medically necessary documentation, to support the services provided to the elders we serve. Optima provides us with tools, that increase efficiency and effectiveness to provide more opportunities for patient care, the ultimate reason we do what we do. > > **Cons**: Honestly, nickel and dime. there is always something extra... with an additional cost. we are all in business, and i respect that, however, i feel like every time i turn around, there is something else that costs an additional fee. > > I love the fact that the product owners, and clinical director, are so eager to speak to the customers, to gain insight in the needs of the customer, in order to meet their needs. ----- ### "Top notch customer service" — 5.0/5 > **Lisa** | *22 February 2019* | Recommendation rating: 10.0/10 > > **Pros**: Optima provides an excellent therapy documentation and program management solution for therapy services in the SNF industry. They are further developing their product to assist other service lines as well such as outpatient and home health which will help us all as we provide services along the post acute continuum. They have outstanding customer service to assist the staff in the field with their issues and to customize their product to meet our individual needs. They stay ahead of the curve in regards to industry changes and have been a lead in educating the therapy field with the changes in PDPM. > > **Cons**: The Business Intelligence tool is complicated to learn and requires a great amount of time to create reports for use. Once created however they are very beneficial tools for management. ----- ### "Optima" — 4.0/5 > **Brienne** | *19 October 2020* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: This product is easy to navigate. It does not require a huge learning curve. I am able to quickly and effectively train staff on the use of this program. > > **Cons**: To customize features it cost additional money. It also requires one to take time to plan out what would need customized. I wish that building to building Optima would just come with all the features needed and be the same for every facility. > > Very good. The program itself is good and easy to use. Customer service generally responds quickly to resolve any issues. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/519488/Net-Health-Therapy-for-Skilled-Nursing-and-Senior-Living?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/519488/Net-Health-Therapy-for-Skilled-Nursing-and-Senior-Living) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data