About Samsara

Samsara is designed to optimize fleet operations and promote business growth by providing real-time visibility and insights into fleet activities. The platform features tools for real-time visibility into vehicle location, including live traffic data and route analytics. Additionally, its tools aid in managing the fleet's performance by allowing adaptation to changing conditions through re-routing of vehicles and direct communication with drivers via the Samsara Driver application. Samsara provides alerts related to idling, speeding, engine faults, battery levels and geofence breaches to maintain fleet safety and reliability. The platform offers live tracking functionalities, shares route progress, automatic updates, transparent arrival times and delay notifications. Additionally, the system's open API architecture allows integration with third-party systems and existing operational workflows. Samsara streamlines hardware installation, which includes plug-and-play functionality and zero-configuration setup. Additionally, it provides solutions for GIS fleet management, asset management and more, designed to equip businesses with the resources necessary to achieve control over their fleet operations.
Samsara Software - Samsara
personalized workflows in the Driver App
Samsara Software - Samsara
cloud-based video retrieval
Samsara Software - Samsara GPS and vehicle diagnostics
Samsara Software - Samsara fleet summary
Samsara Software - Samsara connect people, systems, and data.
Samsara video
Samsara Software - Samsara
personalized workflows in the Driver App - thumbnail
Samsara Software - Samsara
cloud-based video retrieval - thumbnail
Samsara Software - Samsara GPS and vehicle diagnostics - thumbnail
Samsara Software - Samsara fleet summary - thumbnail
Samsara Software - Samsara connect people, systems, and data. - thumbnail

Samsara pricing

Samsara does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Samsara Reviews for UK Users

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.4
Customer Support
4.1
5 reviews of 706 View all reviews
Robert
Robert
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/01/2025

Samsara - Driving Fleet Safety

Samsara has improved the quality of data we receive as well as the ability to gather and share the same in a timely manner.

Pros

The equipment we received was good quality and easy to install. Software was simple to install.

Cons

As with any new system there is a learning curve but Samara's support team is there every step of the way. They will check on you weather you ask or not.

Alternatives Considered

Geotab

Reasons for Choosing Samsara

Delayed time vs real time display for assets.

Switched From

Geotab

Reasons for Switching to Samsara

Overall product offering was superior. Great job.
Jeremy
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/12/2024

If you have a fleet of vehicles, get the Samsara system!

Everything about the system makes every aspect of our operation easier. The installation process is simple and can be done by anyone in our office. The online dashboard makes retrieving information easy. With having a 24/7 operation, having the ability to access the cameras anywhere and at anytime is reassuring. Since starting with Samsara we have saved money and time, which is priceless.

Pros

Since putting the Samsara system in our vehicles we have decreased our drivers idle time, eliminated dangerous driving behaviors in drivers and been able to verify client complaints. Our dispatchers are able to see where the vehicles are when clients ask why their ride is late. Our mechanics use the system to pre-diagnose issues with the vehicle.The system is an invaluable tool.

Cons

There are some vehicles that don't have all diagnostics available. We would like to see more interaction with all vehicles.

Alternatives Considered

Netradyne

Reasons for Switching to Samsara

Cost and ease of use. Netradyne had better cameras but that was it. With Samsara the cost benefit was substantial.
Mark
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
1
Customer Support
1

1
Reviewed on 13/12/2024

Disgruntled customer !!!HELP!!!

The sales team.were amazing and told us everything we wanted to hear. The client support phone staff try there best but have a difficult time understanding the issues and are quick to get you off the phone by saying they will send a link to solve the issue. Rarely do I receive a link and whn I do, it has nothing to do with issue.
The issues we are having are minor.to fix wirh the proper climet support staff. We still haven't found anyone that's willing to help since May 2024m

Pros

We switched our entire fleet from Motive to Samsara. Absolutely disappointed in the client support.I am aiming to switch back to Motive.
I've tested out four ELD platforms in the past seven years. Samsara is by far the worst platform so far when it comes to client support.
I can't figure out how anyone could give this platform more than one star.

Cons

Zero client support. I've been attempting to resolve several issues for over six months and have been ghosted by every support staff member.
I need.to speak to a manager immediately if Samsara wants to salvage our relationship

Response from Samsara

Hi Mark, we’re sorry to hear about this experience and apologize for any inconvenience this has caused you. Can you please email me at [email protected] with your contact information and I can connect you directly with the team to help resolve this? Appreciate your time.

Replied 15/01/2025
Rick
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/12/2024

We have all Samsara cameras

We have had cameras for several years and have liked them. We have a different company for the ELD and we are very happy with the ELD's but when we tried the cameras, they were not as good as Samara cameras as far as dependability, tracking and views. We converted all of our buses to Samsara cameras getting away from the others.

Pros

Installation of cameras was fairly easy, replacement was very easy. Tracking and updating pictures is better than our last vendor.

Cons

I would like to talk to someone when there is a problem instead of being directed to a library of how-to videos that take time and may or may not address the problem or question I am having.

Alternatives Considered

DriveCam

Reasons for Choosing Samsara

**Saucon cameras** not on list above. They did not track as well. They were not dependable. We had some incidents where the video stopped right before the incident, giving us no video of the incident occurrence.

Switched From

Slack

Reasons for Switching to Samsara

Some of our buses had Samsara already. We liked how they tracked and were dependable. The new cameras are even better than the older versions.
Shana
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 17/12/2024

A few problems, but a good option compared to others!

Overall, Samsara's best function is the trackability of assets and the ELD for our drivers. Driver logs are easy and user friendly for both drivers and safety admin and other personnel.

Pros

Samsara devices are easy to install, making tracking of equipment a breeze! Also, many, many reports are available for any time frame and groups!

Cons

Samsara behavior detection is often off and inaccurate. It would be nice if the external camara could detect the speed limit outside of the built-in google map speed limits. Samsara flags speeding on side roads, overpasses and other streets drivers aren't even on. It just isn't real time so there is a lot of investigating that has to be done to ensure your drivers are not speeding.

Alternatives Considered

Verizon Connect

Reasons for Switching to Samsara

The price of Samsara and just the fact that we were not ready to switch everything over again at the time we were considering Verizon. Too much hassle to change.

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