About Motive

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery. Visit gomotive.com to learn more.
Motive Software - Fleet View
Motive Software - Fuel Utilization
Motive Software - History
Motive Software - Live Location
Motive Software - Safety
Motive Software - Smart Load Board
Motive video
Motive Software - Fleet View - thumbnail
Motive Software - Fuel Utilization - thumbnail
Motive Software - History - thumbnail
Motive Software - Live Location - thumbnail
Motive Software - Safety - thumbnail

Motive pricing

Motive has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Motive Reviews for UK Users

Feature rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.4
Customer Support
4.4
5 reviews of 1,624 View all reviews
Michael
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/04/2022

terrific

Pros

ease of use. the simplest and best ELD and GPS on the market

Cons

cant think of anything negative truthfully

Response from Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

Replied 04/04/2022
Annette
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 11/08/2022

Wouldn't want to do this with it.

Customer service is fantastic, quick, and thorough. Trucking is much easier with the Motive system and I don't think I'd want to go back to how we did this before Motive.

Pros

GPS location and the clear, clean camera videos are my favorite services of Motive. I use GPS tracking often along with the geofencing. It allows me to give very quick answers to my customers when they need updates on my driver's location. Trip history is also a great tool for exact mileage of each leg of a hauled load when extra stops are added last minute.

Cons

The geofence entry/exit notifications do not come to my inbox as quickly as I would like but I still love the feature. Getting the reports that I need is cumbersome for me.

Response from Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

Replied 14/08/2022
Issa
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 29/01/2024

I would look elsewhere

I would honestly look elsewhere if I was in the market to get a logbook. They make it very easy to lock you in and get your logbook connected and your debit card charged. Once that’s complete, they are done with you and wether their machine works or not is beyond them.

Pros

I love how their sales team absolutely bombarded me with emails, calls, voicemail.

Cons

Their ability to first of all fix a problems that has been identified, second the ability for them to still charge you the money you agreed upon when they are not providing ANY service.

Response from Motive

Hi There, we are sorry to hear that you did not have a great experience. Can you please send us a note at [email protected] or on our 24/7 Support Helpline (855) 434-3564 so that we may connect and provide you with a timely resolution? Thank you.

Replied 01/02/2024
Danny
  • Industry: Package/Freight Delivery
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 28/11/2023

Unfortunate Experience

Overall the Motive functionality works but based on the pricing and the wasted hours it took for me to rectify the issue of being overcharged it is unlikely I will use Motive moving forward. Additionally, the pricing is not competitive with other similar companies.

Pros

The real time tracking is critical in my industry. The log reporting makes it easy to file quarterly reporting. The people on the service side have always been helpful.

Cons

The sales team attempted to defraud me and not keep their promises. It took over six calls and countless wasted hours to get Motive to honor what was promised to me in writing. Due to this lack of professionalism it is extremely unlikely that I will use Motive after my contract ends.

Response from Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Replied 29/11/2023
Carlos
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 27/06/2022

Motive Review

Overall experience is very good and very happy with the products, software and customer service.

Pros

Accessibility and relative ease of use. User friendly.

Cons

The “touchy” tracking nature of the ELD when the truck is moving slowly though will put the driver in driving duty status when in Off Duty or Sleeper status.

Response from Motive

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

Replied 28/06/2022

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