--- description: Review of MessageWatcher Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MessageWatcher | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Archiving Software](/directory/4214/archiving/software) > [MessageWatcher](/software/509892/MessageWatcher) # MessageWatcher Canonical: https://www.softwareadvice.co.uk/software/509892/MessageWatcher Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/509892/MessageWatcher?page=2) > MessageWatcher is a cloud-based electronic communication capture and archive platform that helps organizations meet the regulatory compliance requirements of FINRA and SEC. The solution caters to businesses in finance, insurance and manufacturing. It enables users to capture and archive email, social media, websites, text messaging and other collaboration app communications in a unified dashboard. MessageWatcher also provides automated policy tools to monitor and review digital communications. Additionally, the solution allows organizations to efficiently mitigate risks and achieve government and industry compliance. > > Verdict: Rated **5.0/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 11 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MessageWatcher ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Archiving & Retention - Audit Management - Compliance Management - Content Management - Data Capture and Transfer - Data Import/Export - Data Migration - Data Recovery - Data Retention Management - Data Storage Management - Digital Asset Management - Disaster Recovery - Document Management - Document Storage - Filtering - Full Text Search - Indexing ## Integrations (24 total) - 8x8 Cloud Communication Platform - Bloomberg Terminal - FMG Suite - Facebook Business Suite - Google Workspace - Hearsay Relate - Hearsay Social - Instagram - Intulse - LeapXpert - LinkedIn Sales Navigator - LinkedIn for Business - Microsoft 365 - Redtail CRM - RingCX ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Archiving Software](https://www.softwareadvice.co.uk/directory/4214/archiving/software) ## Alternatives 1. [Cove Data Protection](https://www.softwareadvice.co.uk/software/171880/solarwinds-backup) — 4.7/5 (217 reviews) 2. [Rubrik](https://www.softwareadvice.co.uk/software/155236/rubrik) — 4.8/5 (74 reviews) 3. [NAKIVO Backup & Replication](https://www.softwareadvice.co.uk/software/423720/nakivo-backup-and-replication) — 4.8/5 (457 reviews) 4. [Vinchin Backup & Recovery](https://www.softwareadvice.co.uk/software/434653/vinchin-backup-and-recovery) — 4.7/5 (153 reviews) 5. [Sharp Archive](https://www.softwareadvice.co.uk/software/450993/Sharp-Archive) — 4.6/5 (12 reviews) ## Reviews ### "So Glad We Switched from Smarsh" — 5.0/5 > **Paul** | *23 March 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: We get all the critical (and many nice to have) tools we need to meet SEC and FINRA compliance. The financial services industry is highly regulated and litigious, but you can get all the functionality in MessageWatcher as you can with big brands like Smarsh or Global Relay. > > **Cons**: Not much to mention here. Any issues or complaints were immediately addressed. > > We have to meet regulatory complaints as well as we do enjoy the eDiscovery tools as well. MessageWatcher has most all the digital channels we use. They have great pricing\! ----- ### "Chief Technology Officer at Forefront" — 5.0/5 > **Chris** | *13 March 2025* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: As the CTO of my firm, I appreciate the product’s clean and intuitive UX. The interface is well-designed, making it easy to read and navigate. The workflow is straightforward and user-friendly, allowing for a smooth learning curve. Additionally, their knowledge base and support team provide excellent guidance whenever I need assistance. > > **Cons**: The product lacks integration with some platforms, but I am confident they will expand their connectors as demand for their product grows. > > My overall experience with the company in the last year has been excellent. The migration team was highly professional and efficiently transferred our archives from our previous vendor. Their communication in resolving issues is exceptional. The compliance reporting tool is powerful and easy to use, and adding users and domains is seamless. Lastly, the ROI is exactly as expected\! ----- ### "Message Watcher Service Stands Our" — 5.0/5 > **Eric** | *7 March 2025* | Financial Services | Recommendation rating: 3.0/10 > > **Pros**: The service is the been part \[sensitive content hidden\] has been fantastic to work with. Always helping to optimize for my situation > > **Cons**: There are not cons that come to mind. I just wish the text archiving seemed more straightforward > > Overall the product and the service have been great for my business. ----- ### "MessageWatcher is the BEST" — 5.0/5 > **Tim** | *14 March 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The SERVICE, ease of use, and stability of the platform. > > **Cons**: Can't think of anything really. We have been with them for about 13 years so far, and of the few problems we have had during that time, they were resolved the same day, if not within hours. > > Coming from another "800 pound Gorilla" in the industry prior to getting connected with MessageWatcher, I can't say enough about how satisfied we have been with them. ----- ### "Highly Recommend MessageWatcher" — 5.0/5 > **Michael** | *14 March 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Message Watcher is the amazing service. When we got audited by the SEC 3 or 4 years ago, I asked my rep (Craig Dinan, who is amazing) if he could help me get what the SEC requested and he got it to me the day I requested it\! Meanwhile, we use a different provider for email through an agreement with a different company. That provider took more than a week and there was a pretty serious charge to get it. I am a big fan. > > **Cons**: There is nothing so far that I don't like. > > We have used MessageWatcher for many years and it always has worked as it should. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/509892/MessageWatcher?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/509892/MessageWatcher) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data