About Instabug
Instabug pricing
Instabug has a free version and offers a free trial. Instabug paid version starts at US$149.00/month.
Alternatives to Instabug
Instabug Reviews for UK Users
Feature rating
- Industry: Internet
- Used Weekly for 1+ year
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Review Source
I use it for testing feature releases and client feedback. Absolutely love it.
Pros
Instant client feedback and bug reports. Ease of software use. Helpful cloemt support. User friemdly interface.
Cons
No app yet.
- Used Daily for 2+ years
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Review Source
We used Instabug for mostly beta testing of our client Mobile apps
Manual and beta testing teams saved 30% of their time on logs and screenshots collecting
Pros
Me and most of testing team just loved the app. We enabled Instabug for beta builds of our app. Whenever some bug or weird behavior is detecting, grabbing logs as well as screenshots was very easy. We had a few tricky questions when we needed to use API. Support team was so friendly. They provided us all required guidelines really quick. Also, in cooperation with Dev Team, we were able to set up crash logs collection with sufficient granularity of logs. Including crash report eventually became almost requirement when we reported new bugs (this is how much they liked these reports)
Cons
As we needed API access to build custom reports and client wanted some detailed statistics, we needed to use Gold plan, that was pretty expensive. At some devices shaking feature didn't work stable and I needed to shake it a few more times to get crash reported. There was also a number of cases when the app didn't recognize really similar crash reports so we needed to involve human work for consistent analysis.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Recommended tool for bug tracking !!
Pros
Using Instabug for bug reporting is super easy. The best thing about instabug is the ability to attach screenshots, notes, and video recordings when submitting the bug. This helped our team to reduce the time they spend on clarifying the bug which resulted in more productivity.The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.
Cons
There is nothing that I dislike for now.
- Industry: Computer Software
- Used Daily for 2+ years
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Review Source
Instabug is a great tool for tracking bugs and customer experience
Instabug helps us connect with our users quickly to learn/know about bugs as soon as they crop up, as well as making sure we can fix issues as fast as possible.
Pros
Relatively easy to integrate with mobile apps, and 3rd parties platforms like freshdesk. We use it for bug tracking including screenshots and videos from our users, as well as general app feedback and it's an indispensable tool.
Cons
The price tiers are not friendly to small teams and seem geared more toward large organizations with high budgets
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Instabug provides a lot of value for what you pay for
Pros
It's super easy to get set up in your project and the documentation is fairly thorough. I really appreciate how responsive their support is, when I have questions I usually just ping them on Twitter and I get a reply in a few hours.
Cons
Their dashboard is not exactly easy to browse through bugs with. It's hard to define the exact level of granularity I'm expecting with bug reports. And you can sometimes get bad bug reports with no descriptions or context to what went wrong. However they do a good job overall of capturing useful info by default.
