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About Diligent Boards
Diligent Boards is a content management solution for creating, distributing and collaborating on board meeting materials. Designed for small and large businesses, Diligent Boards aids in creating digital materials to support any organization with a board. Cloud-based and on-premise deployment options are available.
Users that are attending board meetings on Diligent Boards can view current and past meeting archives, manage annotations, view shared resource repositories and access contacts and calendars. Board members can access information online and offline with the option to store materials locally.
Administrators in charge of running meetings can maintain an agenda archive, update resource repositories, create custom questionnaires, count board votes and signatures and manage access to offline materials for board members.
Diligent Boards offers support via email or phone and periodic webinar tutorials for training on new materials. Diligent Boards is available for purchase on a per user per year basis.
Diligent Boards pricing
Diligent Boards does not have a free version but does offer a free trial.
Starting Price:
Free Version:
No
Free trial:
Yes
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Diligent Boards Reviews for UK Users
Feature rating
5 reviews of 262
View all reviews
Patrice
- Industry: Legal Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 11/10/2018
Diligent is Best Board Portal Available
As a consultant working for various companies, it is awesome to have Diligent in my handful of tools that can provide services to my client and make me look like a magician. It has simplified my life and that of my clients and I can't imagine being without Diligent.
Pros
It is easy and intuitive both from an administrator perspective and a user perspective
Cons
The Resource Center - though I understand that improvements are coming and I am looking forward to that.
Response from Diligent
We are thrilled to hear you are happy with Diligent Boards, Patrice. Thank you so much for writing this awesome review!
Replied 02/11/2018
Samantha
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 26/08/2020
Excellent Customer Service
Switching to Diligent from Directors Desk was smooth. Our Customer Representative was very hands on and present at the first board meeting to set up Directors and give tutorials. Aside from my one issue with the survey feature, Diligent has been an excellent board portal! I highly recommend.
Pros
-- Ease of use for Directors
-- Excellent customer service; response times are fast!
-- The ability to take notes, bookmark and move around within a meeting book
-- The new feature to add conference call information to the meeting book is great
Cons
My only issue with Diligent is that administrators don't have the ability to edit or complete a questionnaire/survey on behalf of a Director. This is the one item where Diligent has not made any improvements.
Reasons for Choosing Diligent Boards
Directors Desk was being taken over by another company and we did not like the new portal.Reasons for Switching to Diligent Boards
Diligent seemed like a far better product than the other options. We also like that they have an entity management system.
Nathalie
- Industry: Mechanical or Industrial Engineering
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
-
Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
5
3
Reviewed on 27/09/2018
Diligent assessment
We have a secured library well organized
Pros
Support for the evolutions requested.
Very good customer service
Cons
Sometimes lost between windows opened and by mistake we close the wrong window and have to re connect again.
Not that easy when we want to download some documents (the path is quite long)
Size of documents too much limited (necessity to upload in PDF format.
Response from Diligent
Thank you for taking the time to post this review, Nathalie. I'm so glad you've received the support you've needed. Appreciate the product feedback as well. Feel free to connect with me directly or your customer success manager to discuss potential solutions, including our web-based tool that could better support your workflow.
Replied 24/10/2018
Kathi
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 06/11/2020
User-friendly yet sophisticated board portal
Purchasing, implementing, deploying, and using Diligent is unbelievable easy. Our account rep and the customer service team are extremely responsive in every way. Our directors are happy with the platform and so are the administrators.
Pros
The ability to drag and drop documents is a big time saver; hyperlinking the documents to the table of contents is very easy to do; you can quickly hide or view archived board books; works very well on iPads and iPhones; deploying to directors is seamless.
Cons
I would like to be able to view the draft book on the website (laptop) just like the directors will see it on their iPads without having to use my iPad.
Alternatives Considered
Nasdaq BoardvantageReasons for Choosing Diligent Boards
BoardPad was not very sophisticated. It didn't have enough features that we wanted for our directors.Reasons for Switching to Diligent Boards
Everything Diligent is seamless and the price is extremely competitive.
Raylene
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
4
Reviewed on 18/09/2020
I've tried a lot - iCompass always comes out on top
The Customer Service is hands down the best of any I have to deal with.
Pros
The ease of use and how much this one platform can do. ALthough it takes a little bit to get used to (as with any new software) once you start using it you will question how you have ever gotten along without it.
Cons
The formatting within the forms can become a little wonky at times. I wish it had all the same functionality as word.
