---
description: Review of Dream Service Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Dream Service Software | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [Dream Service Software](/software/500336/Dream-Service-Software)

# Dream Service Software

Canonical: https://www.softwareadvice.co.uk/software/500336/Dream-Service-Software

> Dream Service Software is the AI-based CRM and ERP built for pest control. The pest control companies that get the most value from Dream are somewhere between 20 and 700+ technicians, often multi-branch, running a patchwork of tools: one system for sales, another for scheduling, spreadsheets for compliance, and a lot of re-typing in between. 

Dream replaces that patchwork with one platform on a single customer record, so a lead, a signed agreement, a scheduled job, an invoice, and a follow-up all live in the same place. What that looks like day to day: Sales teams work leads in the Sales CRM: pipeline management, multi-service sales flow, quoting and pricing, door-to-door sales, paperless agreements with e-signature, marketing automation, and automated follow-up on proposals that would otherwise go quiet. 

Operations runs on Dream ERP: work order management, AI-driven scheduling and route optimization that dispatchers can review before committing, a technician mobile app for the field, batch management and invoicing, payments and collections, and a customer portal. 

Compliance is built in. E-Logbook and California WDO/termite workflows, including inspection work orders and reporting, were developed in-house because Dream's own customers needed them, replacing the paper logbooks operators actually ran. 

Leadership sees the whole picture with Dream Pulse: customer and employee surveys, QA audits, sentiment analysis, and executive trend reporting that show where service quality and retention are heading. 

The AI is part of the system of record rather than a bolt-on. An AI customer-service agent built for single-call resolution, AI single-call flow in the sales process, automated post-proposal nurture, in-field lead capture by technicians, and the scheduling and routing engine all work from the same customer data, so the automation shows up inside the workflows your team already runs.

Getting started: each product is available separately or as a full-platform bundle, so many companies begin with the Sales CRM or the ERP and expand. Migrations from legacy pest control platforms can be phased, so the office keeps running while data and workflows move over. 

Who Dream is not for: operations under roughly 10 technicians may be better served by entry-level tools. Dream is built for mid-market operators who have outgrown them. 

Why operators pick Dream: it has been developed from 2012 onward in deep collaboration with working pest control companies, Clark Pest Control and ABC Home \& Commercial among them, and it is still owned by the same founder fourteen years in. Product decisions come from operator needs, and support comes directly from the Dream team. Staying close to customers is how features like the E-Logbook got built in the first place.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Quacito

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting Integration
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customisable Branding
- Customizable Fields
- Dispatch Management
- Electronic Signature
- For Pest Control Companies
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Maintenance Scheduling

## Integrations (1 total)

- PestPac

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software)

## Related Categories

- [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software)
- [Pest Control Software](https://www.softwareadvice.co.uk/directory/512/pest-control/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/500336/Dream-Service-Software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/500336-Dream-Service-Software/> |
| en-AU | <https://www.softwareadvice.com.au/software/500336/Dream-Service-Software> |
| en-GB | <https://www.softwareadvice.co.uk/software/500336/Dream-Service-Software> |
| en-IE | <https://www.softwareadvice.ie/software/500336/Dream-Service-Software> |
| en-NZ | <https://www.softwareadvice.co.nz/software/500336/Dream-Service-Software> |

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