About Toast POS
Toast POS pricing
Toast POS has a free version and does not offer a free trial. Toast POS paid version starts at US$69.00/month.
Alternatives to Toast POS
Toast POS Reviews for UK Users
Feature rating
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Outstanding POS Software
Pros
Very easy to use, awesome user interface, very helpful customer support. Toast POS is great in almost every way!
Cons
Constant updates can cause confusion when menus and their items randomly move around sometimes. Some processes are complicated and difficult to understand or remember.
Response from Toast
Thanks for the review!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Toasts to Toast
Pros
Toast is the easies POS to use from front end to back end. They are the most compatible POS company for restaurants that I've had the experience working with.
Cons
Toast is growing fast and does seem to make some changes before doing any user research to see how the changes will affect the users who interact with it most. I'm happy to see them grow, but don't lose the user friendliness we all know and love!
Response from Toast
Hi Ashley, thanks for taking the time to share your experience using Toast! We encourage you to join our online community at Community.toasttab.com to connect with other restaurant leaders. Hope to see you there!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Terrabile customer service
Not good, not a good experience with post purchase. They really sound great until you sign and then good luck.
Pros
Handheld and xtra chef are good products
Cons
There customer support is terrabile and if they approach you about payroll you better run.
Response from Toast
Hello Todd - Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Not the best overall, but the best modern choice
A one of the longest running TOAST users, almost 10 years, I love it because it's functional, easy to use and customize, if you know the program. If you don't have a TOAST expert on your internal team, it can be challenging as customer service is poor and they don't have operational experience that relates when you are trying to resolve an issue.
Pros
Ease of implementation, interface, and reporting. Very functional if you take the time to learn the system. TOAST central database has lots of e-learning and resources at your fingertips. Like how many integration partners there are.
Cons
Customer support is lacking. Phone support is painful, Follow up by assigned managers is one sided. Most companies are better of hiring TOAST independent contractors to set up and manage their systems. TOAST fees including credit card processing fees are very high. Lastly there has been a very big known and detrimental outages
Response from Toast
Hello Julia,
Thanks for leaving a review, we’re happy to hear that you’re enjoying your Toast experience and appreciate your honesty in the areas that need improvement.
Join our referral program, tell other restaurants your story and get a $1000 bonus. You can learn more about our program here: https://bit.ly/3vQl0zv
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
A decent product
Easy Help can be a challenge getting right people to respond
Pros
Very user Friendly, easy to update menus and add people.
Cons
They constantly changing design do not like new designs.
Response from Toast
Hello Terry,
We’re really grateful and appreciate you taking the time to share your rating with us!