--- description: Review of Sync.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sync.com | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [File Sharing Software](/directory/4535/file-sharing/software) > [Sync.com](/software/49933/sync-com) # Sync.com Canonical: https://www.softwareadvice.co.uk/software/49933/sync-com Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/49933/sync-com?page=2) > Sync.com is a file sharing and collaboration solution designed for small and midsize businesses. It offers collaboration, data backup and recovery within a suite. The product is available both in cloud-based and on-premise deployment options, and features mobile apps for both Android devices and iPhones. Sync.com’s access control allows users to restrict the access of shared documents using passwords, expiry dates, uploads and email notifications. Users can set granular access permissions with read-only and read-write control. Sync.com also offers data backup and recovery, which allows users to revert the document to an earlier version in case of a malware or ransomware attack. The backup functionality of the product also allows users to recover an accidentally deleted file. Sync.com also offers Vault Storage, which allows users to archive documents to the cloud directly from the system or hardware storage. > > Verdict: Rated **4.4/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 55 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sync.com - **Location**: Toronto, Canada - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$8.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Sync.com offers a free starter plan with basic features, after which pricing starts at $5 per user per month for 1TB of cloud storage per user (with annual billing). Pricing then scales based on the amount of storage, as follows: Standard: $5/user/month for 1TB of storage per user and up to 100 users. Plus: $8/user/month for 4TB of storage per user and up to 100 users. Advanced: $15/user/month for Unlimited cloud storage per user and up to 1000 users. Enterprise options are also available. Contact Sync.com for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Singapore, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Automatic Backup - Backup and Recovery - Collaboration Tools - Content Management - Data Migration - Data Recovery - Data Replication - Data Synchronisation - Document Management - Document Storage - Drag & Drop - Encryption - File Management - File Sharing ## Integrations (2 total) - Microsoft Excel - Microsoft Word ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [File Sharing Software](https://www.softwareadvice.co.uk/directory/4535/file-sharing/software) ## Related Categories - [File Sharing Software](https://www.softwareadvice.co.uk/directory/4535/file-sharing/software) - [Cloud Storage Software](https://www.softwareadvice.co.uk/directory/4231/cloud-storage/software) ## Alternatives 1. [Google Drive](https://www.softwareadvice.co.uk/software/105807/google-drive) — 4.8/5 (28427 reviews) 2. [OneDrive](https://www.softwareadvice.co.uk/software/23542/onedrive) — 4.5/5 (12623 reviews) 3. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews) 4. [iCloud](https://www.softwareadvice.co.uk/software/103817/icloud) — 4.6/5 (1938 reviews) 5. [Dropbox Business](https://www.softwareadvice.co.uk/software/132175/dropbox) — 4.5/5 (21682 reviews) ## Reviews ### "Easy file sharing" — 5.0/5 > **Eduardo** | *19 March 2019* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: - Easy to set up an account. - Easy to install and use in your PC. - Real-time update of documents across machines, cloud, time zones and continents. > > **Cons**: - Sometimes due to connection trouble sync is lost and I had to do a manual pause \> resume to make it work. - It's hard to go over the work on a conflicted file when two people had the same document open at the same time and saved changes to it. > > It's a good service overall, I have a 2TB paid plan. I've been using it to work with a remote team and it's been seamless most of the time. We work on different continents and time zones, as well as different file formats and I haven't encountered any major issues. The only downside I find is the conflicted files when two or more people are working on a document at the same time. Perhaps if there was a way to track changes and merge the files it would be better, but I guess that would be a different service. ----- ### "Great File Storage I Recommend\!" — 5.0/5 > **Roger** | *4 October 2022* | Writing & Editing | Recommendation rating: 9.0/10 > > **Pros**: One feature that's particularly useful is privacy. As your files are encrypted, they don't have the encryption key - A super feature in the event you want to keep your files available on other devices, but only available to you. Additionally, it's awesome to start working on a document (for example) stored on sync.com, then later to use another device and keep working on the same document. This makes life much easier\! Also (I've run into this a few times), their clouded store save me a lot of work. Why? If my computer dies, I don't lose any of my important files, and can even access them using a mobile device, or another computer. > > **Cons**: The only significant downside I've run into, is that they don't have a Linux based application (they support Windows and Mac). You can still use a web browser to access sync.com on Linux, but it's not quite the same as a native application. Having said that, it's still a great solution. > > This service easily solved my primary problem, where I needed to have files accessible across multiple devices, but not stored on those devices. Sync.com stores the files only in the cloud. In a nutshell, here's what I like: Easy-to-use interface. Excellent security. Great customer service. Great for privacy conscious people. Files are not lost if a device breaks. ----- ### "Sync Does Not Work On My Year-Old Mac Silicon" — 2.0/5 > **Joshua** | *12 May 2023* | Music | Recommendation rating: 2.0/10 > > **Pros**: Everything was easy to setup and after that, it synchronizes your files automatically, within minutes of saving, and immediately following. > > **Cons**: Sync stopped synchronizing my files on several, extended occasions, and I've been (and currently am still) struggling for literal months at a time with support trying to get this problem fixed. I don't have anything against the staff, but this problem has persisted for far too long to be acceptable. I have very important files that are not being synchronized that I could lose forever if the app does not start doing what it's supposed to. Unfortunately I should not have to rely on other methods of storage when I am paying upwards of $120CAD per year for this service that should have this taken care of. > > It was good at first - I had no problems using Windows as an OS, but as soon as I switched over to Mac, the app cannot function properly. I am very disappointed and quite frankly very frustrated that this is where my money is going. ----- ### "Advanced features with high level security\!" — 5.0/5 > **Kira** | *30 June 2022* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: So many pros\! Sync is very professional and polished. Sync is secure and uses strong end to end encryption, not the reduced levels like other software (Google for example). I truly feel safe. Sync stores your data on their servers and they do not allow anyone else to access them. They also can not view your files. 10/10 on security. The file sharing is excellent and has advanced features not offered by other products\! Sync also has the capability and capacity to meet the needs of specialized businesses. The pros certainly outweigh the cons. > > **Cons**: The only cons are price, and that at first it can be difficult to navigate. There are a lot of options and advanced features but that means it takes a while to learn how to use everything for some people. > > We realized the benefits of secure and reliable cloud storage with sync. We have really made progress and improved our reputation by using their wonderful file sharing feature. We have improved our efficiency and organization along with our ability to work together and collaborate. ----- ### "Excellent Storage Option" — 5.0/5 > **Lynn** | *18 May 2021* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Sync.com was very easy to implement and it runs almost flawlessly. I have had very little problems in the several years that I have relied on Sync.com for my cloud/back-up storage. Also, I can access my documents very easily from anywhere, including my phone. It is great and the price was about half that of dropbox. > > **Cons**: A couple of times I found that the back-up was not functioning. This may have been a result in a glitch in my computer that was interfering with the back-up, but when it did happen a couple of times, it caused quite a panic because I didn't know for how long things were not being backed-up. I also found it a little difficult to authorize someone else to have access to my documents, although I was able to figure it out after a while. > > My overall experience with Sync.com has been excellent. I have relied on it for many years now, primarily as a means to back up my important documents, but also as a convenience to access documents from wherever I may be in an emergency. I am surprised by the low price (I think it has been $49/year for several years now), so it is a great service for the cost. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/49933/sync-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/49933/sync-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data