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description: Review of Cogito Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cogito | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Sales Coaching Software](/directory/4369/sales-coaching/software) > [Cogito](/software/498697/Cogito)

# Cogito

Canonical: https://www.softwareadvice.co.uk/software/498697/Cogito

> Cogito is a contact center AI platform that helps enterprise businesses in healthcare, insurance, and financial services improve the quality of customer interactions. The software deploys via the cloud and works alongside existing contact center tools. Cogito analyzes live calls in real time, providing agents with in-the-moment guidance to help them respond more effectively to customers. Managers gain access to conversation analytics and performance insights across their teams, making it easier to identify coaching opportunities and track agent development over time. The platform also measures customer sentiment during calls, giving supervisors visibility into how interactions are unfolding without requiring manual review of every conversation. Cogito is designed for large-scale contact center operations where consistency and quality across high call volumes are priorities. Support is available through a knowledge base, email, and dedicated customer success resources to help teams get the most out of the platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Cogito
- **Founded**: 2007

## Commercial Context

- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Monitoring
- Conversation Intelligence
- Performance Management

## Integrations (1 total)

- Agentforce Sales (formerly Salesforce Sales Cloud)

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Sales Coaching Software](https://www.softwareadvice.co.uk/directory/4369/sales-coaching/software)

## Related Categories

- [Sales Coaching Software](https://www.softwareadvice.co.uk/directory/4369/sales-coaching/software)
- [Speech Analytics Software](https://www.softwareadvice.co.uk/directory/4646/speech-analytics/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/498697/Cogito)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/498697-Cogito/> |
| en-AU | <https://www.softwareadvice.com.au/software/498697/Cogito> |
| en-GB | <https://www.softwareadvice.co.uk/software/498697/Cogito> |
| en-IE | <https://www.softwareadvice.ie/software/498697/Cogito> |
| en-NZ | <https://www.softwareadvice.co.nz/software/498697/Cogito> |

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