--- description: Review of AWS Systems Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AWS Systems Manager | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [AWS Systems Manager](/software/497430/AWS-Systems-Manager) # AWS Systems Manager Canonical: https://www.softwareadvice.co.uk/software/497430/AWS-Systems-Manager Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/497430/AWS-Systems-Manager?page=2) > AWS Systems Manager is a comprehensive management solution that helps organizations improve visibility and control over their resources on AWS, on-premises, and at the edge. It caters to a wide range of industries and organizations that need to manage their applications and infrastructure efficiently. The system helps shorten the time to detect and resolve operational issues. It allows organizations to maintain instance compliance against their patch configuration and custom policies. AWS Systems Manager also enables organizations to automate the configuration and ongoing management of their applications and resources. The service centralizes operational data in a single console, allowing organizations to gain actionable insights across AWS services and third-party tools. This helps organizations make informed decisions and take appropriate actions to optimize their operations. > > Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 65 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Amazon Web Services - **Location**: Seattle, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Amazon Web Services directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Tracking - Alerts/Notifications - Capacity Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - IT Asset Management - IT Reporting - Incident Management - Maintenance Scheduling - Patch Management - Real-Time Monitoring - Real-Time Notifications - Security Tools ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [IT Management Software](https://www.softwareadvice.co.uk/directory/4563/it-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.softwareadvice.co.uk/software/117339/manageengine-endpoint-central) — 4.6/5 (1765 reviews) 2. [Iru](https://www.softwareadvice.co.uk/software/71745/Iru) — 4.9/5 (489 reviews) 3. [PDQ Deploy & Inventory](https://www.softwareadvice.co.uk/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews) 4. [AWS Management Console](https://www.softwareadvice.co.uk/software/390658/aws-management-console) — 4.6/5 (100 reviews) 5. [Action1](https://www.softwareadvice.co.uk/software/261079/action1) — 4.9/5 (238 reviews) ## Reviews ### "Aws review" — 4.0/5 > **Sonny** | *8 March 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The most praised, modern features of AWS Systems Manager (SSM) are its unified cross-account/region dashboard, Amazon Q Developer integration for natural language queries, and one-click agent troubleshooting. Users heavily favor the ability to replace bastion hosts with secure Session > > **Cons**: primary drawbacks of AWS Systems Manager are its overwhelming complexity, steep learning curve, and the "hodgepodge" nature of its, at times, overlapping tools. ----- ### "besta company" — 5.0/5 > **Humberto** | *16 December 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: Centralizes management of EC2 and on-premises servers in one place. Patch Manager, Session Manager, and Automation greatly reduce manual operational work and improve security. Tight integration with other AWS services and IAM makes it reliable and scalable for enterprise environments > > **Cons**: Initial setup and configuration can be complex, especially around IAM permissions and hybrid environments. The interface is not always intuitive, and troubleshooting failures can be time-consuming due to limited or unclear error messages. > > Overall, AWS Systems Manager is a powerful and robust tool for infrastructure management and automation. While it has a learning curve, once properly configured it significantly improves operational efficiency, security, and visibility across managed resources ----- ### "Inbound hickup" — 4.0/5 > **Connie** | *28 November 2025* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: AWS inbound call list is the best feature I like about AWS because I can see the person calling and phone number they call from. > > **Cons**: Sometimes it does ring once then hup, and sometimes it doesnt sync with artiva and had to restart everything again. Recently issue like inbound call list is not populating. > > Overall, the experience with AWS is good and manageable inbound/outbound calls except for some hickups like inbound call list. ----- ### "Great experience" — 5.0/5 > **Tristan** | *26 January 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I really liked about a how easy it is to navigate as well. It wasn’t too bad when it comes to money as well having access through my other computer computers. > > **Cons**: When using AWS systems manager on putting in commands sometime, there’s a delay, which can be really inconvenient. > > My overall experience with AWS system manager is really good as it’s really helpful for my business and really helps continue to grow. ----- ### "Great Product" — 5.0/5 > **Mia** | *29 November 2025* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: it’s very easy to use and helping when working on projects like new websites and where to store data > > **Cons**: It is a little difficult to use at first if you don’t know what you’re doing but watch reviews really helps > > overall very satisfied and with this program, will be using in the future and recommending to others ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/497430/AWS-Systems-Manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/497430/AWS-Systems-Manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data