About PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
PayPal Software - Payment screen
PayPal Software - Set up account
PayPal Software - Account options
PayPal Software - Payment screen - thumbnail
PayPal Software - Set up account - thumbnail
PayPal Software - Account options - thumbnail

PayPal pricing

PayPal has a free version. PayPal paid version starts at US$0.04/month.

Starting Price:
US$0.04/month
Pricing Details:
Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)
Free Version:
Yes
Free trial:
N/A

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PayPal Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 21,468 View all reviews
Ogochukwu O.
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 07/12/2021

PayPal Is The Best And The Quickest Digital Wallet Provider For Sending And Receiving Money...

If you desire the fastest digital wallet for sending and receiving money online, I'd suggest you obtain a PayPal account like I did. Also, I could easily send money to my friends and family, by simply adding-in their PayPal email account and BOOM!

Pros

I have the ability to send and receive money online, from both local and international funding sources, with no limit on my account, meaning that, I can receive any amount of money on my account and as well as withdraw same amount of money to my local bank account.

Cons

PayPal does not support all countries in the world, making it hard for those countries to utilize PayPal for sending and receiving funds online. Also their customer support team is not a good gone, especially during your tough account situation.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
2

5
Reviewed on 08/12/2021

Market standard as purchasing method - a must for shops

Pros

PayPal is a standard payment method for me when it comes to online payment transactions. It's easy, quick, and straightforward. The customer can choose between different payment methods (PayPal account with direct debit, credit card or purchase on account/installments). Dealers immediately get payment confirmation. In addition, all business payments are covered by buyer protection. This makes it a very convenient transaction method.

Cons

Some points are rather negative. For instance, in the past PayPal has frozen higher incoming payments directly (suspicion of money laundering). Verification of your account is a must. I also find the fees that are charged occasionally very questionable. Therefore, as the operator of a digital payment, the amount of the order sums have to be questioned. Not all payments should be managed with Paypal as it can get very expensive.

Alternatives Considered

Klarna and Stripe

Reasons for Switching to PayPal

Paypal is the market standard and has a higher market adoption.
Heather R.
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

3
Reviewed on 27/11/2021

Good for basic needs of a small business

Overall it’s a great, easy to use app. It gets the job done while giving you peace of mind while starting a business.

Pros

I like the ease of invoicing, receiving payments, and logging all invoices from one app. It is perfect for a small business starting out and takes the hassle of finding different apps for each tool.

Cons

I don’t like the wait time on refunding customers. I’ve learned it takes too long of a timeframe for the customer and resorted to using a different menthols for my refunds.

Alternatives Considered

Square Payments

Reasons for Switching to PayPal

I already used PayPal in the past for personal use, and knew the basics already.
Josh C.
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 14/09/2021

Great online payments system with many features

My experience has been great and I use Paypal all the time for many online purchases and have places that send me payments right to my paypal account.

Pros

There are very few places that do not take paypal. You can easily add multiple ways to pay. It also easily integrates with many things like woocommerce, zapier and wordpress to take payments if you would like. It is easy to get money from friends or people who owe you for business.

Cons

There is really only one annoyance that I have with paypal. If I have a say $10 visa or mastercard gift card and say I want to buy something for $15 most places online don't take 2 forms of payment for the same item so I need some way to put the gift card into my paypal account, but they don't allow you to easily send money from a credit card or prepaid gift cards. So the work around is to make an invoice and send it to another email and then pay with the gift card. There are 2 things with this the first is then that you must pay a fee which I understand and would be fine paying the fee. The other is that the whole process is a pain in the butt. They should just allow prepaid gift card amounts to be added to your balance and then just charge you the fee. Annoying but not a deal breaker.

Alternatives Considered

Wave Accounting

Reasons for Switching to PayPal

It's not necessarily that I have chosen Paypal over Wave. I use Wave more for my business and accounting stuff and making pretty invoices. I use Paypal way more often for my personal stuff and many online purchases and to get payments from survey sites and a few other things. So I think Paypal has its great purposes and if I start an ecommerce website which I probably will I will likely use Paypal for taking payments with Woocommerce.
Charlene D.
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2021

Very Fair When Handling Disputes

I had a customer put through a dispute that was totally unfair. What the customer was saying to Paypal wasn't true, he basically wanted his product for free and his money back. I was worried they may just favor this customer and not read the evidence I sent it. It took some time to go through it all but they obviously read all the evidence I sent them and the case was in my favor. I was so happy they took the time to do a thorough investigation and didn't just assume a customer is always right because in this case, they were not. PayPal's Customer services overall are great, they are there when you need them and very fair! Thanks PayPal!!!

Pros

Easy integration into my WordPress site and easy setup.

Cons

When I have a sale on my WP Site, the totals never come through showing the fees attached as they do with the Stripe payment system. It makes bookkeeping a little longer as I have to go into PP to see the fees. Maybe there is a setting or something that I'm just not seeing.

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