About Nutshell












Nutshell pricing
Nutshell does not have a free version but does offer a free trial. Nutshell paid version starts at US$19.00/month.
Alternatives to Nutshell
Nutshell Reviews for UK Users
Feature rating

- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Perfect CRM for service companies for B2B
Easy to implement, with loads of tailor-made features for Small or medium-sized businesses. The connection to Outlook is good!
Pros
The list of functionality is impressive and very easy to learn, customize and implement. Customize list, merge contacts or companies, and the reporting features were all great ones for software at this price
Cons
Some of the reporting is limited, but it is still better than most we have tried, Also, the interface is not the sexiest around, but it does the job.
Reasons for Switching to Nutshell
The price versus quality was much better with Nushell. And the B2B sales features that allowed us to serve individual customers were also solid.- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
One of the best CRM platforms! User friendly and very engaging for our agency!
Overall I am extremely please with Nutshell! I like how the platform is laid out. The tools used to help are incredible and the agents that work for Nutshell are easily available to chat with 24/7. They have prompt response time and can almost always solve the issue!
Pros
I like how the platform is laid out. The tools used to help are incredible and the agents that work for Nutshell are easily available to chat with 24/7. They have prompt response time and can almost always solve the issue!
Cons
The base platform doesn't have as many perks as Nutshell Pro, but it has to work for your company. Being in home care industry the Nutshell pro made sense for us!

- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Simple to Use for those who have not used CRM's before
This is used to track our quotes and hase been helpful on stopping quotes from slipping through the cracks.
Pros
This was an easy to implement software for those who have never used a CRM in the past. User friendly for basic functionality.
Cons
I would like to see more ability to keep lead information separated. There are many leads that have the same companies and people but are not relevant to one another, and unfortunately it all gets lumped together.
Reasons for Switching to Nutshell
It was the most user friendly. We did not need all the feautres that we would be paying for on the other systems.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Long Time User
Excellent. They are reachable, option to suggestion, and over the 4 years I have used it they have added many of the features I have asked for; as I'm sure I wasn't the only one requesting them. This demonstrates a company that listens to it's users.
Pros
I was tasked with finding a CRM and did extensive research. I chose Nutshell and have never looked back. This CRM is super user friendly and easy to train sales people who are usually up and running within 30 minutes. This is NOT Salesforce - no degree required to use it! lolI love Nutshell so much, that I recommend it to my other customers who retain me to manage their marketing. I have over 6 customers using Nutshell and they are all happy with the product!
Cons
There are a few features I would like to see added... when "starring" the main contact within the company filed- that information should bleed through to the lead, or at least have the same option available within the lead. That same "starred" contact should move to the 1st place in the contact list.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
For any non-profits out there looking to optimize their processes and fortify their outreach
Pros
User-Friendly Interface: Even for our team members who aren't tech-savvy, navigating through Nutshell is intuitive and easy.Customization Options: Allows us to tailor the system to our specific needs, ensuring we aren't stuck with a one-size-fits-all solution.Streamlined Outreach: Efficiently tracks donor relations, making it easier for us to engage with our community.Enhanced Communication: With Nutshell's tools, we've fostered deeper, more meaningful connections with our supporters.Growth-Oriented: The system is adaptable, allowing us to evolve our strategies without needing to switch platforms.
Cons
Would be nice if it integrated natively with more systems so we could skip using Zapier