--- description: Review of Nutshell Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Nutshell | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/254/sales-force-automation/software) > [Nutshell](/software/4949/nutshell) # Nutshell Canonical: https://www.softwareadvice.co.uk/software/4949/nutshell Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.uk/software/4949/nutshell?page=2) > Nutshell is a comprehensive sales, marketing, and engagement platform designed to help B2B organizations collaborate and close more deals. Built to be intuitive for any user yet powerful enough for any business, Nutshell is ideal for teams looking to streamline their sales and marketing efforts without the need for a full-time software administrator. Each Nutshell subscription includes unlimited CRM contacts, seamless data migration assistance, and exceptional live support—all at a highly affordable price. Nutshell goes beyond being just a CRM. Its powerful marketing tools allow you to run email campaigns, design forms, build landing pages, and more—helping you connect with and convert your audience effectively. Additionally, Nutshell's engagement features let you send text messages and manage web chats seamlessly, all within the platform. Nutshell integrates with the software small businesses already use, including Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Launched in 2010, Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020. > > Verdict: Rated **4.4/5** by 620 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 620 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Nutshell - **Location**: Ann Arbor, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$13.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. NUTSHELL SALES FOUNDATION: $13/user/month (billed annually) or $19/user/month (billed monthly). NUTSHELL SALES GROWTH: $25/user/month (billed annually) or $32/user/month (billed monthly). NUTSHELL SALES PRO: $42/user/month (billed annually) or $49/user/month (billed monthly). NUTSHELL SALES BUSINESS: $59/user/month (billed annually) or $67/user/month (billed monthly). NUTSHELL SALES ENTERPRISE: $79/user/month (billed annually) or $89/user/month (billed monthly). NUTSHELL MARKETING: Send 150 messages/month for free. Paid subscriptions start at just $5/month. NUTSHELL ENGAGEMENT: Use text messaging and web chat in your CRM. $16/user/month (billed monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Finland, France, Germany, Norway, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Batch Processing - CAN-SPAM Compliance - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics - Campaign Management - Campaign Scheduling - Click Tracking - Client Management - Collaboration Tools - Contact Database - Contact Management - Customer Database ## Integrations (101 total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze ... and 86 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software) ## Related Categories - [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software) - [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software) - [Contact Management Software](https://www.softwareadvice.co.uk/directory/434/contact-management/software) - [Hotel CRM Software](https://www.softwareadvice.co.uk/directory/339/hospitality-hotel-resort-crm/software) - [CRM Apps](https://www.softwareadvice.co.uk/directory/1491/mobile-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4458 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18783 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6974 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Nutshell in a Nutshell" — 5.0/5 > **Liam** | *17 December 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: As an entry level CRM for small business. Nutshell has helped me during my entire career and to grow in my position. > > **Cons**: As they are a smaller company. Features and Quality of Life updates can take time especially when newer bigger updates are added. > > Smooth and simple. The company behind Nutshell is nothing but helpful and accommodating. They have really helped us through set up or bugs encountered. They will even go as far as helping you with imports through there White Glove Service for those who are still learning technology meaning switching is as easy as possible. ----- ### "Nutshell is a hidden gem in the CRM space" — 5.0/5 > **Jeff** | *17 December 2025* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: What I like best about Nutshell CRM is how easy it is to use. The UI is clean and intuitive, and it gives me great visibility into my pipeline and forecast without feeling cluttered or complicated. Overall, it’s definitely a hidden gem for teams that want clarity and speed without a big learning curve. > > **Cons**: What I liked least about Nutshell CRM is that it can feel a bit limited when you’re looking for deeper customization or more advanced, enterprise-style reporting. Some workflows and fields don’t always flex as much as you’d want if you’re trying to match a very specific sales process. A few features may require workarounds or integrations rather than being built in the exact way you expect. Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in the same place or aren’t as robust. Still, the simplicity is usually worth it. > > My overall experience with Nutshell CRM has been excellent. It’s genuinely easy to use, which means I spend less time clicking around and more time selling. The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance. Forecasting feels straightforward, not like a separate project, and the visibility it gives my team into next steps and momentum is a big win. It doesn’t feel bloated or overly complex, yet it covers what most teams actually need day to day. Honestly, it’s a hidden gem. ----- ### "Nutshell Update" — 5.0/5 > **Rebecca** | *1 December 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It is still incredibly user friendly, easy to understand, and simple to use for everyday tasks without feeling overwhelming. > > **Cons**: While it is easy to use, the simplicity can sometimes feel limiting, with fewer advanced features and customization options for users who want more control or flexibility. > > It is still an incredible tool to aid in business growth and development. I recommend Nutshell to any small business looking for a great CRM. ----- ### "Nutshell is a game changer\!" — 5.0/5 > **Reed** | *30 January 2026* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: It allows me to manage my leads and manage existing leads so no one is forgotten or left out. It also is easy to keep track of potential customers and what stage they are in the sales process. > > **Cons**: Some of the terminology is a little confusing at first and walkthroughs were definitely helpful but having the ability to share and work together is great. > > Overall it's been great having the ability to bring in new customers and have the ability to track their progress has been a game changer. ----- ### "Great system for growing businesses" — 4.0/5 > **Garret** | *17 December 2025* | Public Safety | Recommendation rating: 7.0/10 > > **Pros**: There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services. Personally I like the ability to do Marketing and drip campaigns within the system, as well as making/logging calls within the system. > > **Cons**: Unfortunately for my team, Nutshell is geared more towards products than services. We've had several custom requests or ideas come up over the year that Nutshell can't/hasn't put in, so we're forced to either shelf the idea or come up with a substitute. > > We've been using Nutshell for 4.5 years, and it's been pivotal in growing our business and connecting with our customers. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.uk/software/4949/nutshell?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/4949/nutshell) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data