--- description: Review of Ringotel Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ringotel | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Ringotel](/software/492947/Ringotel) # Ringotel Canonical: https://www.softwareadvice.co.uk/software/492947/Ringotel Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/492947/Ringotel?page=2) > Ringotel is a softphone solution that integrates with cloud or on-premise VoIP systems. It provides centralized management for softphones, allowing IT professionals, telecom companies, and CRM-integrated businesses to deploy softphones across the organization. The platform offers a customizable design and user experience, delivering similar functionality to Microsoft Teams without the additional expense. Ringotel supports multi-tenant systems and automated user onboarding via emails and QR codes. It also features call capabilities such as blind/attended transfer and conferencing, as well as Busy Lamp Field presence for contact availability. Ringotel enhances productivity with business messaging, media and file sharing, and CRM integrations for caller identification and call history synchronization. For secure and reliable communication, the platform utilizes TLS and SRTP encryption and offers an on-premise deployment option. Ringotel provides native apps for Windows, Mac, Linux, iOS, and Android, as well as an API for automated provisioning and integration with phone systems. The platform enables direct connection to VoIP providers without a PBX and supports video conferencing via Jitsi integration. Ringotel offers worldwide support and white-labeling options, providing a comprehensive softphone solution for VoIP service providers, IT professionals, and CRM-integrated businesses. > > Verdict: Rated **5.0/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 14 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ringotel ## Commercial Context - **Starting Price**: US$2.49 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Discounts and Tier pricing is available for Resellers and Service Providers. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Activity Dashboard - Alerts/Notifications - CRM - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Transfer - Caller ID - Caller Profiles - Chat/Messaging - Communication Management - Computer Telephony Integration - Conferencing - Contact Management - File Sharing - Mobile Access - Multi-User Collaboration - On-Demand Recording ## Integrations (5 total) - Bitrix24 - Dynamics 365 - HubSpot CRM - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software) ## Related Categories - [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software) - [Softphone Software](https://www.softwareadvice.co.uk/directory/1706/best-softphones/software) ## Alternatives 1. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 2. [RingEX](https://www.softwareadvice.co.uk/software/173497/officeuk) — 4.2/5 (1200 reviews) 3. [CTM](https://www.softwareadvice.co.uk/software/112191/calltrackingmetrics) — 4.6/5 (150 reviews) 4. [Cloud Softphone](https://www.softwareadvice.co.uk/software/181972/acrobits) — 4.7/5 (9 reviews) 5. [Bria](https://www.softwareadvice.co.uk/software/101636/xlite) — 4.3/5 (106 reviews) ## Reviews ### "An emerging powerhouse and trusted partner in UCaaS" — 5.0/5 > **Iain** | *19 February 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The most feature rich app platform for UCaaS, growing fast, actively developed, responsive to customer requests. Very easy and comprehensive white labelling process, great ongoing app deployment support and seamless API/integration process with our messaging and call platforms. > > **Cons**: The rapid pace of development can sometimes produce unstable changes. Whilst they're resolved quickly, it can cause spikes in customer support enquiries. We would like to see more rigorous quality control processes and pre-release testing. > > We moved our business from Cloud Softphone to Ringotel. They are superior in every regard: call quality, feature set, support and pricing. ----- ### "Very Happy Customer" — 5.0/5 > **Mendel** | *10 April 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Everything. The app, backend portal, price, honesty, and most of all, the customer support. If I ever have an issue I can send an email, and if it an emergency I can call. So in short, the whole product. > > **Cons**: So far, nothing. This is a fact I am living with at the moment. > > Amazing. This is my overall experience. And being that the word Amazing is too short for this field, I have added more words. :) ----- ### "MSP Seller of Ringotel" — 5.0/5 > **Glen** | *28 August 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: XML Phone book linked to main VPBX system DND Option QR Code setup > > **Cons**: I would like to see pricing/billing in AUD not just USD > > After looking at the bigger brands i found Ringotel had more features that met what i was trying to achieve with the product for my clients at a much cheaper rate. ----- ### "The most innovative, game-changing softphone solution of the decade" — 5.0/5 > **Tyler** | *8 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: • Simple \& affordable per-user license pricing • Centrally managed \& provisioned • Easy to use • Reliable • Compatibility with all major operating systems (Windows, macOS, iOS, Android) • Responsive customer service \& support • Offers many valuable integrations > > **Cons**: • No way to disable automatically checking for software updates in the desktop apps. Upon launching, the Ringotel application automatically checks for updates and prompts the user to install or ignore. • No way to disable software updates or force specific software versioning via the shell admin cloud portal. Would be nice to be able to prevent updating to newer versions, so that we are able to test new versions to ensure that they are bug free before our customers are allowed to update. It would be even better to force a specific version, so that in case the customer has any issues with newer version, we can force them to use a known-working previous version. > > Ringotel is the most innovative softphone solution of the decade\! It's an absolute game-changer for VoIP service providers. As an MSP, all products and services which we provide to our customers are direct reflections of our brand. Any negative experiences a customer has with these offerings detrimentally impacts our relation with them and damages our reputation. VoIP is one of our key offerings, and we struggled for years to find a suitable softphone application to provide to our customers. We tried them all. Everything we found was buggy, profoundly expensive, or too difficult to use or manage. Then we stumbled upon Ringotel, and we are so glad that we partnered with them\! Ringotel has allowed us to expand our feature set and tap into markets that were previously out of reach. The Ringotel softphone application is extremely easy to use, reliable, feature-reach, and has many valuable integrations. The best part is the centrally managed cloud portal, which makes management and provisioning a breeze. For any VoIP service providers seeking a softphone solution that will eliminate the headaches that come with other softphone brands and products: reach out to the Ringotel team\! You can thank me later. ----- ### "Best resellers mobile app" — 5.0/5 > **John** | *18 October 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The Admin consol and call quality is the best available to resellers > > **Cons**: Not much faults here, I think they just need to work on the SMS part of the app and the contacts but its nit picking > > Best mobile app we have used by far for our business, it has helped us to compete with the larger companies ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/492947/Ringotel?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/492947/Ringotel) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data