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description: Review of Yetiforce CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Yetiforce CRM | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Yetiforce CRM

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> YetiForce is a hybrid open source customer relationship management (CRM) solution that caters to midsize and large businesses across various industries. The platform helps users manage their interactions with existing and potential customers. Key features include task and territory management, email marketing, lead management and scoring and internal-chat integration.&#10;&#10;&#10;YetiForce allows administrators to customize their dashboard to show modules such as time control, calendars, tickets and leads. Administrators can also change the visibility of specific widgets for different users and add custom widgets with filters.&#10;&#10;&#10;Yetiforce features a built-in email module that helps users send and receive mail directly. Users can also link emails to contacts, leads, accounts, partners, competitors and various processes and sub-processes.&#10;&#10;&#10;YetiForce can either be deployed on-premise or hosted in the cloud. Support is offered via phone, email and online FAQs.
> 
> Verdict: Rated **4.7/5** by 54 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 54 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: YetiForce
- **Location**: Warszawa, Poland
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Completely free with optional paid support, cloud and hosting available at YetiForce's Marketplace.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Poland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Billing & Invoicing
- Budget Management
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database

## Integrations (6 total)

- 1CRM
- Atmail
- Callture
- Google Maps
- Microsoft Outlook
- Zendesk Sell

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software)

## Related Categories

- [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software)
- [Banking CRM Software](https://www.softwareadvice.co.uk/directory/336/banking-crm/software)
- [Hotel CRM Software](https://www.softwareadvice.co.uk/directory/339/hospitality-hotel-resort-crm/software)
- [Gaming and Casino CRM Software](https://www.softwareadvice.co.uk/directory/340/gaming-casino-crm/software)
- [Insurance CRM Software](https://www.softwareadvice.co.uk/directory/342/insurance-crm/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
2. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews)
3. [Dynamics 365](https://www.softwareadvice.co.uk/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews)
4. [Ploomes CRM](https://www.softwareadvice.co.uk/software/449937/Ploomes) — 4.9/5 (418 reviews)
5. [eWay-CRM](https://www.softwareadvice.co.uk/software/31005/eway) — 4.5/5 (820 reviews)

## Reviews

### "Very complete tool for handling customer information" — 5.0/5

> **Italo** | *16 June 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: What I like about Yetiforce, is that although it is a free download tool, it is very complete and intuitive
> 
> **Cons**: I do not see that I have many things to improve, however they could add automatic updates. For the rest, I think it's a good application
> 
> In general terms, I think it is a fairly complete tool and above all that it does not generate costs for the company.

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### "Affordable & Excellent" — 5.0/5

> **Piotr** | *29 January 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want.  You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path.
> 
> **Cons**: Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved.
> 
> I'm really glad I found and gave YetiForce a try.

-----

### "The system is completely useless when you cannot change the currency from USD to Euro" — 4.0/5

> **Jan** | *16 July 2018* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: Firts imppression looks good but very disappointed that the default settings cannot be changed. This is a major flaw.
> 
> **Cons**: I cannot respond to this as the basics simply does not work when you cannot change a default setting
> 
> none whatsoever

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### "Complete and user friendly CRM" — 5.0/5

> **Magdalena** | *7 June 2018* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless.
> 
> **Cons**: The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system.
> 
> The work is easier and faster.

-----

### "Customized CRM" — 5.0/5

> **Piotr** | *24 September 2017* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: CRM is fully customised which makes it suitable for all our activites. Team has demonstrated good understanding of our business needs, contact with the vendor is easy. Documentation for implementation was well thought-over. This system user friendly, despite it is techinical compexity. We will continue cooperation with YetiForce.
> 
> **Cons**: Each phase implementation is quite time-consuming and needs excessive testing, but we have faced no major issues.
> 
> It keeps our document and information circulation much easier.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/49025/yetiforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/yetiforce-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/49025/yetiforce> |
| en-GB | <https://www.softwareadvice.co.uk/software/49025/yetiforce> |
| en-IE | <https://www.softwareadvice.ie/software/49025/yetiforce> |
| en-NZ | <https://www.softwareadvice.co.nz/software/49025/yetiforce> |
| fr | <https://www.softwareadvice.fr/software/49025/yetiforce> |

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