---
description: Review of Forcelink Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Forcelink | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [Forcelink](/software/484601/Forcelink)

# Forcelink

Canonical: https://www.softwareadvice.co.uk/software/484601/Forcelink

> Forcelink is a cloud-based field service management solution designed to help organizations handle dispersed assets, clients, and resources. It is used in industries such as facilities management, road maintenance, utilities, tourism, and healthcare. The software provides tools to address operational challenges for businesses with field service needs.

Forcelink includes work management features that streamline workflows for mobile teams. It offers maintenance management tools to track asset performance, schedule preventive maintenance, and handle service requests. Field technicians can access information, update work orders, and communicate with the central office in real time through its mobile functionality.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Acumen Software
- **Founded**: 2006

## Commercial Context

- **Starting Price**: £15.00
- **Pricing model**: Per User
- **Pricing Details**: Once-off implementation cost, thereafter a monthly licencing cost.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Algeria, Andorra, Angola, Austria, Belarus, Belgium, Benin, Bosnia & Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa and 89 more

## Features

- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Calendar Management
- Contract/License Management
- Customisable Forms
- Customizable Fields
- Dispatch Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- File Storage
- Forms Management
- GPS
- Inventory Management
- Maintenance Scheduling

## Integrations (6 total)

- ArcGIS
- SAP NetWeaver
- SAP Process Orchestration
- Sage One
- ServiceNow
- Xero

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software)

## Alternatives

1. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (466 reviews)
2. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1463 reviews)
3. [Skimmer](https://www.softwareadvice.co.uk/software/89281/skimmer) — 4.9/5 (229 reviews)
4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5298 reviews)
5. [Fieldd](https://www.softwareadvice.co.uk/software/101498/fieldd) — 5.0/5 (142 reviews)

## Reviews

### "Powerful and Flexible Platform" — 5.0/5

> **Ettienne** | *28 May 2026* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Before we committed to buy, we could see a real life demo for our intended use, which made is super easy to determine whether the solution will work for us.  This was possible due to ForceLink's flexibility to customize business processes without code changes and ensured our users got exactly what they needed.

The ability to customise and display dashboards to the teams working with ForceLink drives productivity and gives fact based and transparent management reporting.
> 
> **Cons**: Nothing to dislike really, most important though is make sure of good change management for a successful implementation\!
> 
> The Team from ForceLink is highly committed to understand your business and to ensure the solution is implemented in a way that makes business sense for you.  Working with such a motivated team gave me the confidence that even when the going gets tough, we will get exactly what we needed.

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### "Field service Management made easy\!" — 5.0/5

> **Neshica** | *20 December 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: ForceLink allows for easy workflow configuration, to suit your unique business requirements. Drag and drop scheduling, easy to use mobile app, flexible configuration of forms and reports. It does everything you need from a Field Service Management system with the added benefits of flexibility.
> 
> **Cons**: Haven’t found a thing that I don’t like yet.
> 
> Super impressed with the system and customer support has been world class\!

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### "Workforce Optimisation" — 4.0/5

> **Rubens** | *5 June 2026* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: The Forcelink product offers good and solid functionality out of the box, including citizen omni-channels and field services management.
> 
> **Cons**: Heavy price tag for a Backoffice user license and performance of the Forcelink running as a cloud-based solution.
> 
> Forcelink delivers a comprehensive end-to-end Works Management solution, positioning itself as a true game-changer for organisations embracing digital transformation, with a strong focus on Field Services Management.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/484601/Forcelink)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/484601-Forcelink/> |
| en-AU | <https://www.softwareadvice.com.au/software/484601/Forcelink> |
| en-GB | <https://www.softwareadvice.co.uk/software/484601/Forcelink> |
| en-IE | <https://www.softwareadvice.ie/software/484601/Forcelink> |
| en-NZ | <https://www.softwareadvice.co.nz/software/484601/Forcelink> |

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