---
description: Review of Video RTC Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Video RTC | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Video RTC

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> Video RTC is a multi-channel video calling and web collaboration platform designed for modern web browsers, mobile devices, and interactive kiosks. It serves contact centers and businesses aiming to incorporate video and web collaboration into their customer engagement channels.

This platform combines SIP and WebRTC communication technologies, providing scalability, high availability, and compatibility with existing contact center suites and CCaaS services. Companies can maintain their current systems while integrating video calls and web collaboration through Video RTC.

Key features of Video RTC consist of file sharing, live chat, dual screen sharing, co-browsing, and image capture. It is a cloud-based platform hosted on AWS, offering 256-bit AES encryption and SSL certification. Additional capabilities encompass facial recognition, virtual backgrounds, surveys, and video voicemail. Video RTC enables businesses to enhance contact centers with advanced, interoperable video channels, improving the overall customer experience.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interactive Powers
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Per Port or Per Channel
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia and 131 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audio/Video Conferencing
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Management
- Customisable Branding
- File Sharing
- IVR

## Integrations (5 total)

- Avaya UCaaS
- GENESYS
- Modern Campus Involve
- Vocalcom Hermes360
- XCALLY

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)
- [Cloud Communication Platform](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software)

## Alternatives

1. [Wildix](https://www.softwareadvice.co.uk/software/208756/wildix) — 4.7/5 (209 reviews)
2. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews)
3. [Zoom Workplace](https://www.softwareadvice.co.uk/software/101384/zoom) — 4.6/5 (14526 reviews)
4. [Twilio](https://www.softwareadvice.co.uk/software/390005/twilio) — 4.4/5 (501 reviews)
5. [Telnyx Suite](https://www.softwareadvice.co.uk/software/66273/telnyx-suite) — 4.8/5 (195 reviews)

## Reviews

### "It is a great solution for video RTC used in Contact Centers or similar." — 5.0/5

> **Javier** | *5 March 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Easily to implement. Multi Channel (web, mobile)
Secure 
API Framework designed to connect external Business Systems or Contact Center technologies
> 
> Easy integration with external systems. It does not need complicated developments for its integration.

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### "La solución las madura del mercado" — 5.0/5

> **Verified Reviewer** | *26 October 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Es muy flexible y tiene las funcionalidades para la atención de clientes
> 
> **Cons**: No hay comentarios negativos, hemos tenido muy buena experiencia
> 
> Excelente

-----

### "Interesting calling system" — 4.0/5

> **Eric W.** | *26 February 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about this software is that it allows people to communicate with anyone easily.  Hit a few buttons and you are talking with others.
> 
> **Cons**: What I like least about this software is that there are some limits as to who you can connect with.  There can be more to it.

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### "Mejora sustancial de atención a clientes" — 5.0/5

> **Manuel** | *28 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Muy fácil de integrar, una calidad de imagen espectacular y un servicio de soporte amigable y resolutivo. 100% recomendable. En muy poco tiempo nos ha ayudado a incrementar los ratios de satisfacción de nuestros clientes con la atención por video. Gracias\!\!\!
> 
> **Cons**: Las funcionalidades que necesita para integrar con mis soluciones me las ha facilitad el equipo de soporte, por lo que no hecho en falta ninguna funcionalidad.
> 
> Proyectos para atención a clientes por video llamada.

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### "Plataforma Innovadora atingente a la nueva forma de atender clientes" — 5.0/5

> **Carlos** | *26 October 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Su rapidez en la instalación, la simpleza en el uso, felxibilidad en la instalación, personalización. Cumple satisfactoriamente con su objetivo
> 
> **Cons**: Hasta la fecha, no he logrado encontrar nada que sea un contra. Todo fenomenal.
> 
> Ha venido a materilaizar la apertura definitiva de un nuevo canal digital de atención de público, Lo hemos probado en varios instituciones públicas y privadas con éxitos comprobables. Muy buena experiencia con fábrica, cercana y flexible. siempre disponible.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/479433/Video-RTC)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/479433-Video-RTC/> |
| en-AU | <https://www.softwareadvice.com.au/software/479433/Video-RTC> |
| en-GB | <https://www.softwareadvice.co.uk/software/479433/Video-RTC> |
| en-IE | <https://www.softwareadvice.ie/software/479433/Video-RTC> |
| en-NZ | <https://www.softwareadvice.co.nz/software/479433/Video-RTC> |

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