--- description: Review of Order Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Order Desk | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [Order Desk](/software/478738/Order-Desk) # Order Desk Canonical: https://www.softwareadvice.co.uk/software/478738/Order-Desk Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/478738/Order-Desk?page=2) > OrderDesk is an order management system designed to centralize e-commerce operations. It supports businesses across various industries by helping manage online sales processes through a single platform. The software includes automated order processing to reduce manual data entry and errors. It connects with multiple sales channels, inventory tools, and shipping providers to create a unified workflow. Features include customizable order routing rules, reporting tools, and real-time order tracking to provide visibility into fulfillment operations. The platform has an intuitive interface that simplifies order management tasks while maintaining strong security measures to protect customer data. Its cloud-based design allows access to order information from any location. The system is scalable to handle growing order volumes while maintaining consistent performance. > > Verdict: Rated **4.8/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 8 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Order Desk - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$60.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Starter: $20/month + 25¢/order Pro: $60/month + 5¢/order Plus: $125/month + 3¢/order - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Ireland, Jamaica, Japan, Kenya, Mexico, Netherlands, New Zealand, Nigeria, Philippines, Puerto Rico, South Africa, South Korea, Türkiye and 3 more ## Features - API - Inventory Management - Multi-Channel Management - Order Fulfillment - Order Routing - Order Tracking - Recurring Orders - Reporting/Analytics - Returns Management - Shipping Labels - Special Order Management - Third-Party Integrations ## Integrations (44 total) - AWeber - Adobe Commerce - AfterShip - BigCommerce - Campaign Monitor by Marigold - Chargebee - Constant Contact - Dropbox Business - Ecwid - Emma by Marigold - Foxy - Help Scout - Kit - Klaviyo - MRPeasy ... and 29 more integrations ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Order Management Software](https://www.softwareadvice.co.uk/directory/1730/order-management-system/software) ## Reviews ### "Can't Say Enough" — 5.0/5 > **Aaron** | *7 November 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love Order Desk. Makes my life easier in so many ways, from being able to send custom emails, to adding items, to returning tracking information to my 3dcart store. I would be spending tens-of-thousands in developer fees for the functionality. Exceptional customer service and extremely fair pricing is icing on the cake. Thank you Order Desk\! > > **Cons**: I pay so much more for comparatively crappy software that it makes me nervous Order Desk will realize what an amazing value they are providing and raise their plan prices. :D ----- ### "4PL Logistics Integrations" — 5.0/5 > **Ryan** | *19 August 2021* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers. > > **Cons**: The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future. > > As the warehouse and fulfilment world changes, Order Desk has helped us connect to more selling channels and warehouses for our clients than we ever thought was going to be possible. Incredible software with a great support team behind it. ----- ### "Really great for small online sellers who don't need a lot of functionality and just need order" — 4.0/5 > **Verified Reviewer** | *29 October 2020* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It was easy to deploy, customer service was very personable and quick. I liked the UI which was very friendly and easy to use. > > **Cons**: I didn't like that there was no option for mass label printing, we had a lot of online orders at the time from a number of different markets and needed to improve the speed at which we fulfilled orders. > > Overall it was really nice, they were very responsive to any requests or questions taht we had and it gave us a feel of how a system can work and make your life easier. ----- ### "A fast way to expand on "automation rules" that Shipstation can't do." — 5.0/5 > **Joshua** | *2 May 2023* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: We love the flexibility of Orderdesk to be able to edit an order before it is imported. For example, we can add order prefixes or change different aspects of an order that were imported from Shopify. Once in order desk, we can write additional automation rules to do almost anything we ever desired with the order data before passing to shipstation for shipment. As a dropship supplier, we are also able to use order desk to keep items in an order that are not shipped by our company from being submitted to us. This was done by using shopify vendor field or item tags to separate items that we supply. Order desk can look at an order, identify our items and then only identify the items on that we supply. It will then only import those items into orderdesk (and subsequently to Shipstation). Tracking is also sent back on a sku by sku basis which is amazing. > > **Cons**: The inventory functionality if very limited but works as described. > > Order Desk is great. Their support team is amazing and their product is well documented in their user manual. ----- ### "Order Desk makes managing orders incredibly easy and responsive to your business's needs." — 5.0/5 > **Peter** | *1 August 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: An intutive interface so I don't have to think about anything. I just get stuff done and orders out the door. > > **Cons**: Thinking.... thinking some more. I've got nothing. > > I'm able to train clients on the benefits of Order Desk so that they don't become tech-adverse. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/478738/Order-Desk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/478738/Order-Desk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data