--- description: Review of ResponseiQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ResponseiQ | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/595/sales-enablement/software) > [ResponseiQ](/software/477571/ResponseiQ) # ResponseiQ Canonical: https://www.softwareadvice.co.uk/software/477571/ResponseiQ Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/477571/ResponseiQ?page=2) > ResponseiQ is a callback platform that enables businesses to connect with website visitors. The platform features a widget that can be integrated into a company's website. This widget uses technology to connect site visitors to the sales team within 27 seconds. The Lead Connect feature also allows businesses to respond to form submissions on their website or social media platforms immediately, providing the sales team with information to communicate with interested prospects. The platform caters to a range of industries, such as travel, insurance, and B2B and B2C businesses. It provides detailed reporting and analytics, giving businesses insights to optimize their marketing efforts and website conversions. Customers have reported seeing improvements in their inbound call volume and overall conversion rates after implementing the ResponseiQ platform. > > Verdict: Rated **5.0/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 12 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ResponseiQ - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Email Management - Engagement Tracking - Goal Management - Lead Capture - Performance Management - Pipeline Management - Reporting/Analytics ## Support Options - Chat ## Category - [Sales Enablement Software](https://www.softwareadvice.co.uk/directory/595/sales-enablement/software) ## Alternatives 1. 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Lead Connect greatly increases the number of prospects we can contact. > > **Cons**: I'm yet to find any issues or anything that I don't like. > > Working with ResponseiQ has been great, everything was easy to do and has delivered on what was sold to us. The support team has been great whenever I've needed help making any changes in the portal or had any questions\! ----- ### "Great support team - quick, friendly and helpful" — 5.0/5 > **Tammy** | *23 July 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I added this feature to our website over 2 years ago. It's never failed or gone wrong. It was easy and quick to install. It's easy to make changes. Our receptionists all easily understood what to do when a call came in this way. Most importantly, whenever I've had a support question, their team respond the same day and are always friendly and willing to help out. From an external perspective, our clients have NO idea their simply being connected to our main reception line. They think the message was passed on and instantly a solicitor rang them back. For those that can't be asked to go to our contact us page to ring us, it's an easy alternative and boosts how many website visitors actually convert into a client. It's all about making it easy for them to get in touch and to ensure we are the first to respond before they pick up their phone and ring another law firm for help (as usually these things are urgent matters, so first to respond often gets the client\!). > > **Cons**: It would be nice to have them choose what department they need from a 2nd drop down. The first drop down lets them choose the office, thus the software knows what number to connect it to... but it would be very helpful for the recptionists taking the call to know what department they are going to need to connect the client to without having to ask them on the phone. Smoother process for the client. Faster call handling for the receptionists. > > It's a refreshing change from the norm, to buy a service like this and still 2 years on, get the same prompt support you had on day 1. Great team, you all should be proud of the quality of your customer care\! ----- ### "Great" — 5.0/5 > **Alan** | *8 January 2021* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: Very Easy to use, helpful customer support. > > **Cons**: Does not integrate with our particular CRM ----- ### "Great Addition to our business" — 5.0/5 > **Jonathan** | *8 August 2023* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: Making it easy for clients to contact us. > > **Cons**: All great....................................... > > Response IQ, is a fantastic company that looks after us, but at the same time creates a user friendly platform for our customers. The pricing structure is very reasonable and fits around us being a seasonal business. ----- ### "Tech that works and great support team" — 5.0/5 > **Mathew** | *4 December 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Simple goal was to automate outbounding of lead data from our website, but we have since implemented lots of the various RiQ functions into our lead generation workflow including HubSpot integration. > > **Cons**: Integration was quick and seamless. Anything we have suggested as developments have been adopted or are scheduled in their dev roadmap. > > Firstly the tech works, but if we need them RiQ are very responsive. They are easy to get along with and very collaborative to deliver continuous improvements. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/477571/ResponseiQ?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/477571/ResponseiQ) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data