---
description: Review of Fidelio ERP Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Fidelio ERP | Reviews, Pricing & Demos - SoftwareAdvice GB
---

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# Fidelio ERP

Canonical: https://www.softwareadvice.co.uk/software/476184/Fidelio

> Fidelio ERP is a cloud-based business management platform built for small and midsize manufacturers, wholesalers, distributors, and food and beverage companies. Organizations choose Fidelio when they want a single, unified system to manage finance, inventory, purchasing, production, e-commerce, CRM, and customer service. The platform replaces spreadsheets and disconnected tools with real-time operational visibility and data accuracy across every team and location.

Inventory and supply chain management are central to Fidelio. The system supports multi-warehouse operations, automated replenishment, barcode scanning, container tracking, landed cost calculation, and supplier performance measurement. Lot and batch traceability follow ingredients, components, and finished goods from source to customer delivery. Businesses use Fidelio to maintain optimal stock levels, reduce waste, prevent shortages, and improve forecasting confidence.

Manufacturers benefit from work order scheduling, bill of materials management, routings, capacity planning, costing, scrap tracking, and quality control. Food and regulated industries can manage expiration dates, allergens, certifications, recalls, and regulatory reporting. Fidelio supports mixed-mode production, co-packing, subcontracting, and make-to-order environments without custom development.

Financial management includes budgeting, cash flow, multi-entity and multi-currency accounting, AP/AR automation, bank reconciliation, fixed assets, tax reporting, and payment processing. Because operational and financial data live in the same system, results update instantly as transactions occur. Leaders gain accurate margin, costing, and performance analysis without waiting for manual consolidation.

Sales and customer service teams can manage quoting, pricing, promotions, contract terms, territory assignments, order status, shipment tracking, returns, and historical purchasing trends. CRM capabilities store interactions, open opportunities, follow-ups, and account notes. Fidelio also includes native e-commerce with customer-specific catalogs, online ordering, reordering, invoice access, and shipment visibility. APIs support integrations with logistics partners, marketplaces, and specialized business applications.

Warehouse operations can be run through handheld devices with guided picking, put-away, cycle counting, packing validation, cross docking, bin transfers, and automated label generation. Carrier integrations streamline rate shopping and shipping. Purchasing teams rely on demand planning, vendor lead times, seasonal trends, and safety stock rules to generate purchase orders proactively.

Fidelio includes built-in analytics and dashboards, giving users performance indicators for fill rates, production efficiency, order cycle times, landed costs, inventory valuation, margin performance, and customer profitability. Dashboards and reports are configurable, allowing each team to focus on relevant exceptions and priorities.

Human resources features include time entry, scheduling, payroll, expenses, onboarding, and recruiting. Project-based companies can also track job costing, budgets, resource usage, billing, and profitability.

Implementation is handled by industry specialists who configure Fidelio around each company’s workflows rather than forcing a standard template. This results in higher user adoption, shorter deployment timelines, and systems that evolve as the business scales. Training, support, and continuous improvement services are included.

Security, hosting, backups, and product updates are fully managed in the cloud. Users can access Fidelio from any browser, and organizations can expand to new warehouses, product lines, or geographies without replatforming.

Companies select Fidelio when they want a practical, scalable ERP that improves operational control, streamlines processes, enhances customer service, and supports profitable growth through real-time, unified data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Commsoft Technologies

## Commercial Context

- **Starting Price**: CA$129.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Bank Reconciliation
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- Budgeting/Forecasting
- Business Intelligence

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Distribution Software](https://www.softwareadvice.co.uk/directory/4730/distribution/software)

## Related Categories

- [Distribution Software](https://www.softwareadvice.co.uk/directory/4730/distribution/software)
- [Accounting Software](https://www.softwareadvice.co.uk/directory/4220/accounting/software)
- [Manufacturing Software](https://www.softwareadvice.co.uk/directory/4704/manufacturing/software)
- [ERP Systems](https://www.softwareadvice.co.uk/directory/4365/erp/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/476184/Fidelio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/476184-Fidelio/> |
| en-AU | <https://www.softwareadvice.com.au/software/476184/Fidelio> |
| en-GB | <https://www.softwareadvice.co.uk/software/476184/Fidelio> |
| en-IE | <https://www.softwareadvice.ie/software/476184/Fidelio> |
| en-NZ | <https://www.softwareadvice.co.nz/software/476184/Fidelio> |

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