--- description: Review of MassMailer Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MassMailer | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Transactional Email Software](/directory/4325/transactional-email/software) > [MassMailer](/software/475976/MassMailer) # MassMailer Canonical: https://www.softwareadvice.co.uk/software/475976/MassMailer Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/475976/MassMailer?page=2) > MassMailer is an email solution designed for Salesforce CRM, allowing users to send mass emails without being restricted by standard Salesforce email limitations. It is suitable for various industries, including marketing, sales, education, non-profits, real estate, staffing, franchises, retail, and financial services, that require efficient email communication within their Salesforce environment. The platform includes an email wizard for creating and scheduling emails without requiring HTML knowledge. It also features a drag-and-drop template builder for designing mobile-responsive emails. MassMailer offers email verification functionality to identify invalid addresses, reducing bounce rates and protecting deliverability. It supports file attachments with customizable expiry dates and enables drip email campaigns through Salesforce Process Builder. The system works with custom objects to manage complex data relationships. MassMailer provides analytics and tracking tools to monitor email performance metrics such as opens, click-throughs, bounces, complaints, and unsubscribes. It includes spam trap removal technology to improve email list quality. A dedicated IP address is provided to enhance deliverability and manage sender reputation. Email monitoring tools help address deliverability challenges and maintain a strong sender reputation. > > Verdict: Rated **4.6/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 33 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MassMailer - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$219.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: For more information on pricing, please visit our pricing page. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - A/B Testing - API - Activity Tracking - Alerts/Notifications - Autoresponders - Bulk Email Verification - Bulk Send - CAN-SPAM Compliance - CRM - Campaign Management - Campaign Scheduling - Campaign Segmentation - Catch-all Server Detection - Contact Management - Customer Surveys - Customisable CTAs - Customizable Fields - Disposable Email Detection - Domain Check - Drip Campaigns ## Integrations (5 total) - Salesforce Platform - Salesforce Sales Cloud - Salesforce Service Cloud - Salesforce.org Education Cloud - Salesforce.org Nonprofit Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Transactional Email Software](https://www.softwareadvice.co.uk/directory/4325/transactional-email/software) ## Related Categories - [Transactional Email Software](https://www.softwareadvice.co.uk/directory/4325/transactional-email/software) - [Email Validation Tools](https://www.softwareadvice.co.uk/directory/4605/email-verification/software) - [Campaign Management Software](https://www.softwareadvice.co.uk/directory/2878/campaign-management/software) - [Marketing Automation Software](https://www.softwareadvice.co.uk/directory/1686/automation/software) - [All-in-One Marketing Platform Software](https://www.softwareadvice.co.uk/directory/4065/all-in-one/software) ## Reviews ### "Excellent SF add on." — 5.0/5 > **Jim** | *18 May 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: - Ease of Use - overall - Open Report Tracking and integration with SF reporting - Ability to utilize templates from SF - Integrated with SendGrid > > **Cons**: - Filter Fields with list building is clunky - It would be beneficial to be able to use templates from outside SF ----- ### "The functionality of the tool is great, but the usability is a bit tricky to learn." — 4.0/5 > **Verified Reviewer** | *15 May 2018* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: The ability to bypass the Salesforce mass email limit is very helpful to our business. Being able to see the status of the emails that have been sent (bounced, rejected, etc) is also very helpful. > > **Cons**: The flow for setting up the lists to email is tricky and not very well documented. The descriptions of the email statuses is not as intuitive as the provider thinks it is. Documentation needs updating for more clarity. > > We were able to design a quarterly marketing email to our prospective customers to re-engage with them and try to sell more product. The software also helped us determine whether the email addresses we had were accurate, which was helpful for additional email campaigns. ----- ### "I've been able to, with little training, figure out how to use the software and various features." — 3.0/5 > **Verified Reviewer** | *17 May 2018* | Information Services > > **Pros**: The system does appear to be very easy to use. I have been actively using Mass Mailer for about 5 months now and it didn't take long to get it working. > > **Cons**: Analytics produced by "MM Statistics" don't always appear correct, or even track-able. Would love to see the statistics interface fixed/updated. ----- ### "Fantastic mass mailing solution from within Salesforce\!\!\!" — 5.0/5 > **Lakis** | *6 November 2017* | Recommendation rating: 9.0/10 > > **Pros**: Flexible software and easy/intuitive to use with great deliverability score. Amazing reporting features and outstanding support from the MassMailer tech team. > > **Cons**: Limited email formatting as well as lack of "cc" feature that would allow extra visibility of cc'd contacts for the main recipient. > > We finally got the mass mailing solution that is perfectly integrated with Salesforce. We no longer need to export our database to use external mass mailing solutions. ----- ### "Incredible Tool & Experience" — 5.0/5 > **Devin** | *13 November 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: As a Salesforce consultant I've had to deal with a lot of vendors over the years, and specifically a lot around mass mailing capabilities. Each of those products/vendors left a lot to be desired, and it was hard to find one that had intuitive functionality as well as a strong support team. MassMailer is an outlier in that their functionality is built natively into Salesforce, the setup \& usability is intuitive, and their support team is extremely attentive. I've really enjoyed the product as well as working with the MM team. > > **Cons**: The only real con is that I didn't find this tool sooner. > > Potential users of the tool can look forward to a streamlined approach of Campaign management, email template creation, sending of emails w/ \& w/o attachments, and then finally email analytics. The fact that their tool is built natively into Salesforce means all the analytics can be easily reported on via Salesforce reports. The approach to how analytics are logged can also be configured/enhanced if you have a strong in-house team member or Salesforce consultant partner to help. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/475976/MassMailer?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/475976/MassMailer) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data