About Rain POS

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their stores. Features that separate Rain from the competition include POS/Website integration, integrated email & text message marketing, class management with online signup, rental management, invoicing with online payments, service & repair tracking, and consignment management. Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store. Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed. Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs and QuickBooks integration.
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Rain POS pricing

Rain POS does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Rain POS Reviews for UK Users

Feature rating

Value for Money
4.0
Functionality
3.9
Ease of Use
4.2
Customer Support
4.1
5 reviews of 135 View all reviews
Stanley
Stanley
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/11/2022

Best Cloud Based POS System

Items category for rental product is a nice addition for POS that is all inclusive with an intuitive dashboard, mobile app and easy integration.

Pros

Easy way to add products to both POS and eCommerce simultaneously is one of the best way to both.

Cons

The cost of Rain POS is a bit steep for many local businesses and lack huge community base for support.

Alternatives Considered

Dynamics 365 Business Central and Bindo POS

Reasons for Choosing Rain POS

Easy eCommerce integration and unified platform.

Reasons for Switching to Rain POS

Cost of running the POS and easy initial setup.

Response from Rain Retail Software

Thank you Stanley for your response! We appreciate your partnership and look forward to growing with you! Please continue with feedback as we want to strive to get better as a company.

Replied 11/07/2024
Carma
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2024

Helpful Service

It was a wonderful experience, glad they have such great customer service!

Pros

The wonderful support and help with kindness!

Cons

Nothing the service is great and the people are kind!

Alisa
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
1

2
Reviewed on 11/12/2024

Not user friendly

Not a good experience at all. I ran this system in my shop for a year, it was expensive ($100 more than the system I went back to). I was referred to this system by another quilt shop who absolutley loved it. It was not a good experience for me.

Pros

Their program to enter work orders and remove product from inventory was amazing! I wish they would have this option "sold seperatley"

Cons

Program to run a quilt/fabric shop never worked properly. Was very UN user friendly, I had no control over any aspects of ringing up a sale. Things that were "SOLD" to me never worked properly, when I cancelled my subscription I was told things were not completed as they were supposed to be.

Alexis
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 10/01/2025

Do Not Recommend

Terrible experience. The onboarding experience was terrible. It felt like they cater more to folks who don't know how to use technology. As an IT professional and website designer, they were too basic, and they struggled to understand basic tech and web dev questions. The website builder is trash, overpriced for what you get, and the onboarding process wastes time.

Pros

I tried hard to dig down deep to find a positive, but I genuinely disliked the whole journey.

Cons

The website builder was terrible. They charged a ton of money to do no website design and then presented a trashy website builder that does not let you edit the style/design of your site.

Alternatives Considered

Wix and WordPress

Reasons for Switching to Rain POS

My mom, who has a technology fear, was pursued by a user who had Rain POS prior.
Jacob
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 18/09/2023

Very successful at retail and education management

Good. It took longer to get set up than we had hoped, as the integration team was swamped. There customer support is ok, but lengthy.

Pros

I like the integration with My Music Staff. I also like the ease in which we can automate customer payments for services and rentals.

Cons

I do not like that we cannot easily adjust pricing, and have difficulty on supplier invoice tracking with taxes.

Response from Rain Retail Software

Hi Jacob,

Thank you for your response! As I am reading the response, I would love to learn more on where we can help make changes. If you could email me I would love to learn. Thank you!

Replied 08/02/2024

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