--- description: Review of Innkey PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Innkey PMS | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [Innkey PMS](/software/4702/innkey-pms) # Innkey PMS Canonical: https://www.softwareadvice.co.uk/software/4702/innkey-pms Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/4702/innkey-pms?page=2) > InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login and data can be consolidated by region, concept or brand. Key features include reservation, management of material, laundry, housekeeping and point of sale (POS). The reservation feature helps in displaying bookings with guest names, which are color-coded to denote a confirmed booking, bookings on hold, wait-listed reservations and new requests. The information regarding room bookings such as the number of rooms occupied, average room rates and group reservations are also visible from the booking screen. The housekeeping module helps users to get information about laundry and other service requests. Financial operations are handled with an accounts receivable feature that updates new transactions from the front desk, restaurant or retail POS locations. Support is available via live chat. > > Verdict: Rated **4.8/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 44 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Innkey Infosystem - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per Feature - **Pricing Details**: Contact Innkey PMS for price quote - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: India ## Features - API - Accounting - Activity Dashboard - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - CRM - Calendar Management - Catering Management - Channel Management - Credit Card Processing - Customer Database - Customer History - Discount Management - Drag & Drop - Email Management - Employee Management - Extended Stay ## Integrations (9 total) - Channel Manager - Cygnet Vendor PostBox - Gmail - Microsoft Excel - QuickBooks Online Advanced - SiteMinder - Tally - WhatsApp - Worldpay for Enterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.co.uk/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.co.uk/directory/671/front-desk/software) - [Resort Management Software](https://www.softwareadvice.co.uk/directory/582/resort/software) - [Bed and Breakfast Software](https://www.softwareadvice.co.uk/directory/3741/bed-breakfast/software) - [Hotel Management Software](https://www.softwareadvice.co.uk/directory/4504/hotel-management/software) ## Alternatives 1. 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Online booking support from hotel website with integrated payment gateways, without any commission and transaction fees. 4. Integrated Revenue Management tools, allows hotelier to see live rates of your competitors, which helps to decide at which rate you should sale your next room on OTAs > > **Cons**: It is 100% on CLOUD, so if you do not have internet connection, you can not operate software, although they generate proforma invoices for all guests staying in rooms at night ans email to hotel email address, so in case of internet is down in the morning you have status of every rooms upto previous night. > > Integrated solution, I found this is the only PMS who supports all the verticals, B\&B and Full Service hotel. we have implemented this system at our hotel, having 55 rooms, restaurant and coffee shop. InnkeyPMS provides seamless interface among various department like Front Desk, F\&B, Central Store and Housekeeping. Even it provides integrated financial accounting. They do support third party interface like quick book. InnkeyPMS provides all major channel manages like Siteminder, Rate Tiger, Staah, Axis Rooms etc. for 2 way OTA interface. ----- ### "Good software i am managing my 2 hotel" — 5.0/5 > **Madhur** | *19 June 2017* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: We have been using InnkeyPMS since last 4 years now and we can say that it entrenches to almost all of our complex packages. From rates and discounts to cancellation policies and extra services, we say it and InnkeyPMS has the package ready. This has allowed us to market our hotel better and at the same time remove much of the operational overheads involved in a tourist hotel like ours. > > You will not find software offering the same features, easy to use capability, stability, and reliability even for a much higher price. I have no doubt that you will be convinced about it after looking at their features list and interactive demo. ----- ### "Over all good functionality" — 4.0/5 > **shohil** | *6 July 2017* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: We are a long time Innkey customer and it has been a central part of our business for many years. Inney helps us manage our room inventory across a number of OTAs without the risk of double-bookings, and the Innkey Booking Engine lets us take direct bookings from our own website. > > **Cons**: Some time slow there is possibility that their server is slow > > Ease of use, no risk of double-bookings. We love the new Innkey Alert , Laundry menu, order taking app tooo\! ----- ### "satisfied" — 5.0/5 > **Mr.** | *19 June 2017* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: One of the most important challenge we faced before was of not being able to keep track of all the customers that had visited us and thus weren’t able to entice them to visit us again. But with InnkeyPMS we overcame this and more. A full fledged CRM was just what we needed. Now we able to track our customers across our different hotels and market them with customized offers right from here. This has been a major boost for us in terms of our revenue and we can’t thank guys over at InnkeyPMS enough for that. > > **Cons**: Sometimes it becomes slow especially in raining season, I think it is internet problem. > > We were using some local software earlier, but after we move to InnkeyPMS, we are absolutely happy, I strongly recommend you. ----- ### "The software is straightforward, comprehensive, and simple to learn" — 5.0/5 > **Harish** | *26 October 2017* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Support team\! Flexibility and Customization or Property configuration Rate Wizard Report Wizard Simplicity of use Comprehensive Reports Multi-property seamless-ness and frequently updated > > **Cons**: If you don't have internet connection you can not operate the software as it is cloud based software so you must haave internet connection > > Rates can be swiftly altered as needed, allowing flexibility between platforms with a simple 'click'. As a multi-property operation, the ease with which we can switch between properties in seconds allows much more efficient daily operations---from our ownership and accounting departments to reception staff. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/4702/innkey-pms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/4702/innkey-pms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data