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About Homecare Homebase
Homecare Homebase is a cloud-based automation solution for home-based care agencies. The solution provides real-time data exchange and communication between field staff, office and physicians. It offers interoperability with the healthcare community, driven by compliance requirements for each offered service line (Home Health, Hospice, Personal Care and Private Duty). HCHB provides prompts, reminders and notices to field clinicians to input required documentation and shares information with agency management and others. The solution offers a customizable reports and HCHB Analytics for monitoring key performance indicators (KPIs).
The HCHB software empowers agencies of all sizes, from enterprise to start-up, with advanced functionality across care coordination, data analytics, eligibility management, revenue cycle management, workforce management, and more. The platform ensures complete and accurate documentation, reduces billing mistakes, and supports person-centered care. HCHB's interoperability tools, including custom integrations and APIs, enable seamless data sharing across the healthcare community to enhance patient care.
Homecare Homebase's billing features use integrated checks and is updated each year to remain compliant with new regulatory changes. It provides management reporting tools for cap management, referral development and resource allocation.
Homecare Homebase has an intuitive design that enables clinicians to quickly capture detailed documentation at every patient visit. The software also streamlines critical functions like revenue cycle management and workforce management.
In addition to the core software solutions, HCHB provides valuable supplementary services such as Revenue Cycle Services, Help Desk Staffing, Coding Services, Analytics, Smart Scheduling, and Consulting. HCHB is committed to advocating for its customers and their patients, as evidenced by its responses to CMS proposed rules on behalf of the home-based care industry.
Homecare Homebase provides the tools and functionality agencies need to deliver exceptional care and drive long-term success. It is developed by nurses who understand the unique challenges of the industry.
Homecare Homebase pricing
Homecare Homebase does not have a free version and does not offer a free trial. Homecare Homebase paid version starts at US$1.00/one-time.
Starting Price:
US$1.00/one-time
Free Version:
No
Free trial:
No
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Homecare Homebase Reviews for UK Users
Feature rating
5 reviews of 49
View all reviews
Rebecca
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 09/06/2019
Ok, I guess?
Pros
It's very easy to use, doesn't take a long time to load, and keeps track of my mileage automatically so I don't have to.
Cons
You have to refresh several times to get changes to take effect. For example, if I reschedule a patient to tomorrow, I have to refresh to get the visit off of today, then again to get it on tomorrow. There's gotta be a less time consuming way to do this.
Katy
- Industry: Medical Practice
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 24/09/2024
HCHB has been a partnership success
Its been a great experience for our company who moved from a smaller vendor to HCHB. We knew with this change it would dilute the attention some since HCHB has a lot of customers but all and all they do an excellent job still giving us the attention we need to be successful on the product and the implementation team was top notch.
Pros
Extremely robust program, can customize to your agency but also ensures you stay within regulatory requirements.
Cons
Being a larger company its hard to communicate glitches or minor flaws in the system and see them be fixed. IE maybe an inconsistent box that you cannot type/search in when all other boxes are - would be hard to get this resolved since its not a pain point but still is an annoyance for an end user.
Alternatives Considered
iKnowMedReasons for Choosing Homecare Homebase
Healthcare First wasnt an option so selected other. HCF was our EMR and was not able to keep up with an agency our size both in speed of the system but also features. We were ready to move to bedside charting with tablets and HCF was not in a place to support this.Switched From
OthershipReasons for Switching to Homecare Homebase
HCHB had more features and I knew it was the better pick even with the price point difference. It was worth the investment to be on a product we knew could support our growth in the long term.Response from Homecare Homebase
Katy,
Thank you for sharing your insights. We are glad to hear you've had a good experience partnering with HCHB and look forward to helping your organization grow!
Replied 25/09/2024
Leslie
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 06/04/2023
Abominable
I am retiring 6 months earlier than planned because I will not, absolutely will not diminish the therapy my patients need in order to work with this absolute nightmare. Gee, thanks, HCHB for ruining my career. This piece of software crap flies in the face of everything speech pathologists do.
Pros
Nothing. This has wasted so much of my time. The training is ludicrous. Who on earth created this mess?
Cons
Not based on how human beings process information. So much time spent on re-inventing the wheel, the patient loses valuable time. No one in the back office can make this work. Yet those of us in the filed mus5 rely upon the back office to load visits.
Nena
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 21/01/2023
Good EMR for managing some aspects with a very heavy workload for others.
I have used this software in the field as a clinician and as a back office user on the admin side as well.
Pros
I like that it is customizable and has excellent report features. With a very large team, you can make sure that duties and tasks are very clearly delegated and monitored for completion.
Cons
No innovation and not up to date at all. Very little changed over the year. Very difficult to learn how to use and implement it. Causes high levels of clinician frustration and that leads to many documentation timeliness an compliance problems. Such a heavy workload and so many extra steps for everything. Not at all intuitive, tons of internal issues and errors and constant issues with syncing and refreshing cause frequent service failures and compliance issues.
Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 19/09/2018
Top billing software but has some downfalls....
Pros
They have been great to add programs to the software so that we can keep everything in house. We have multiple lines of business and in that respect they are very accommodating. We have been with them for years so most of our staff is familiar with the software and how it operates.
Cons
It can become super costly. They charge enormous amounts for each add-on you purchase. Also, customer service has always and still is very slow to respond at times. There are times we will wait 2-3 days for a response to what seems like a simple fix. Also not fond of a lot of the updates they do (which is often) They seem to change the look and feel of the site far too much.
