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About EHR 24/7
EHR 24/7 by Office Ally is a trusted electronic health record system used by more than 20,000 users. Its comprehensive patient charting and document management, real-time patient information, and customizable forms provide healthcare providers with an intuitive interface to manage patient care. By using EHR 24/7, providers can improve communication and collaboration between providers, leading to more accurate diagnoses and fewer errors. Its seamless integration with other Office Ally solutions also provides additional functionality such as patient intake, electronic prescription and more. With no needed implementation, healthcare providers can use EHR 24/7 to treat and document patients today.
1. Comprehensive patient charting and document management
2. Intuitive interface and customizable dashboard
3. Real-time patient information stored in a secure and HIPAA compliant software
4. Customizable forms and progress notes
5. Trusted by more than 20,000 users
The patient reminders feature of EHR247 allows healthcare providers to easily send reminders to patients, enabling them to confirm, cancel, or reschedule appointments. By leveraging this functionality, providers can effectively reduce no-shows and last-minute cancellations, ultimately improving appointment attendance rates and optimizing scheduling resources. This feature not only benefits healthcare providers but also enhances the overall patient experience by minimizing appointment-related miscommunication and promoting efficient appointment management.
EHR247 also offers a patient intake and self-check-in solution called Intake Pro, which empowers patients to complete intake forms and sign documents digitally using a tablet. This streamlined intake process reduces administrative burden, improves data accuracy, and enhances the overall patient onboarding experience. By digitizing these processes, healthcare providers can facilitate smoother transitions for patients as they register and prepare for their appointments, ultimately contributing to improved operational efficiency and patient satisfaction.
In addition, EHR247 integrates OA-Rx, an award-winning electronic prescribing solution that is fully certified to support a wide range of prescribing activities, including controlled substances, renewals, change requests, prior authorizations, and more. This comprehensive electronic prescribing functionality enhances medication management, improves prescription accuracy, and supports regulatory compliance while streamlining the prescription process for healthcare providers and pharmacies. By offering these capabilities, EHR247 contributes to the overall quality of care delivered to patients while promoting safety and efficiency in medication-related workflows.
EHR 24/7 pricing
EHR 24/7 does not have a free version and does not offer a free trial. EHR 24/7 paid version starts at US$44.95/month.
Starting Price:
US$44.95/month
Free Version:
No
Free trial:
No
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Dr. Taher
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 11/12/2023
Trustworthy platform
I like it. Will continue to use it and even do notes on it. But need an app.
Pros
It’s simple to use. But I wish there was an app.
Cons
Chrome makes you zoom in and out to find the next clickable box. An app would solve it.
Response from Office Ally
Dr. Taher, Thank you for the complimentary review. We are very glad that you are enjoying the product.
We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Replied 19/12/2023
Robert
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 11/12/2023
Chiropractors view on EHR 24/7
Overall the system is a cost effective EHR and can be made to work in a chiropractic setting, but it does feel like work arounds are needed. It is not flashy, but it gets the job done. Some upgrades are overdue both visually and functionally.
Pros
SOAP notes are generally straight forward, creating follow up visits with information from previous visits is fairly quick. Reviewing notes is easily managed with the overview.
Cons
Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not very appealing for daily use. Would like to see more chiropractic specific features (system clearly targeting medical), treatment plan tracking, etc. The ability to create an intuitive form that ported the information to the SOAP layout would be great. In house payment processing is a must.
Reasons for Switching to EHR 24/7
I've been using OfficeAlly since day one and I did not want to have to switch to a new system. That being said, the feature difference is becoming significant.Response from Office Ally
Robert, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Replied 19/12/2023
Brianna
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 25/02/2025
Could be more efficient.
It works but felt I was wasting too much time documenting and navigating through the program to be efficient.
Pros
Liked how it could be used by multiple disciplinaries.
Cons
Did not feel that it was user-friendly or aesthetically pleasing.
Response from Office Ally
Brianna, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.
Replied 28/02/2025
Johana
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 01/03/2025
Manual EHR
So far, it’s being good. It has the basic stuff but is manual and sometimes takes time to complete your daily tasks
Pros
I think this is basic EMR, it’s really simply and works well
Cons
It’s not that modern, I think could be improved
Response from Office Ally
Johana, thank you for the review and thank you for being a valued customer.
Replied 03/03/2025
Leena
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 04/04/2024
Easy to use EMR
Have been single provider practice using this extremely simple and easy to do notes billing all in same program
Pros
Also has billing very easy to use lab integration
Cons
Everything is perfect no issues working very well
Alternatives Considered
eClinicalWorksReasons for Choosing EHR 24/7
Cost and simplicity of use all inn one featureSwitched From
Practice FusionReasons for Switching to EHR 24/7
Already was using Officeally products for billingResponse from Office Ally
Leena, thank you for the complimentary review. We are very glad that you are enjoying the product.
Replied 09/04/2024
Bryce
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 12/12/2023
Priced right, but takes some set up and getting used to.
I've been with this system for 8 years and haven't found a reason strong enough to get something different. I think that speaks a lot.
Pros
I like the price of this product, mostly because my whole clinic is run through this system. Notes, claims, payments and scheduling all can be done through this system. I also like that, once set up, is easy to train front office workers on it.
Cons
Set up took a long time. It's now very personalized but not exactly how I would want it, but good enough.
Response from Office Ally
Bryce, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Replied 19/12/2023
George
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 12/09/2023
Office Ally is great
Overall EHR 24/7 is great. I have used 5 different EHRs over the years and EHR 24/7 has always been the most reliable and easiest to use. My employees all prefer it over any other system as well.
Pros
Price and ease of use and customization. You can add links into templates and either click them to insert into the chart or use them as reminders.
Cons
Current medication list features need to be fixed. It duplicated the medications in the patient's medication list every time you write a prescription so you have to constantly manage the current medication list to reconcile it (which is something you are supposed to do anyway honestly.)
Response from Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied 13/09/2023
Susanna
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 06/09/2023
Great slim and affordable EHR for small practices
This meets our major requirements affordably. Patients are able to communicate with me via the portal, schedule appointments and pay bills. We cycled through several EHRs for small practices and my staff and I agree this one has been the best in terms of ease of use, responsiveness of support staff, integration with practice management, and simplicity of interface.
Pros
It's easy to use and customize for my small practice without having to navigate enterprise-level features that we don't need. Training is simple so onboarding new staff members is quick. Key integrations with eRx, labs and practice management have been seamless, and the pricepoint is an order (or two) of magnitude lower than large scale options such as Athena or Epic. I like the ability to easily free text without opening and closing multiple windows.
Cons
Patient portal still needs work to improve integration and features. Patient access to chart is limited and requires active monitoring (e.g. routing reports to the portal). I don't report statistics for Medicare so can't comment about utility for that. Chart management features such as searching for specific diagnoses or medications is clunky -- can't use * to fold multiple related diagnoses into the same search.
Reasons for Choosing EHR 24/7
SOAPWare went out of business after we had used it for 10 years. The second product's EHR was extremely limited and difficult to use, with no practice management integration and we switched to EHR 24/7 within a year.Reasons for Switching to EHR 24/7
1) ease of charting -- fewer dropdowns and opening separate windows for documentation; 2) streamlined for small practice so I'm not bogged down in features designed for large enterprises and big multispecialty groups; 3) cost -- 10-100x less than most alternatives.Response from Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied 07/09/2023
Vasilios
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 12/12/2023
Honest review from someone using since 2018
I'm tired of changing EMR's over the years and I have been managing to make it work for now. The problem is that the next EMR that charges 30x OA isn't that much more intuitive.
Pros
Simplicity in its GUI, pricing and web based system.
Cons
Several limitations on setting up your notes/templates. RCM is horrible. Can not extract information required through reports. Needs better integrations and ability for practice to customize to its need.
Response from Office Ally
Vasilios, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Replied 19/12/2023
Cameron
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 10/04/2024
Okay for price but better out
Okay wouldn’t go back to be honest would pay double for something easier and friendlier
Pros
Pricing was the sale point but the ease of use is so hard to get use to, and my customer support session the person training me was very rude
Cons
Customer service and ease of use was the reason I left
Alternatives Considered
CarepatronReasons for Switching to EHR 24/7
Billing feature for auto accident but I switch to other alternative after useResponse from Office Ally
Cameron, we're genuinely sorry to learn about your less-than-positive experience with Office Ally. Your feedback is incredibly valuable to us as we strive to improve both our products and support services. Even though you've moved on to a different provider, we believe your insights could greatly assist us in understanding where we fell short and how we can enhance our offerings for future users. If you could kindly provide us with your contact information at [email protected], we'll have someone reach out to get more information. Your input could truly make a difference in helping us better serve our customers.
Replied 12/04/2024
Rabia
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 12/12/2023
Simple EMR-could use some improvement but overall good value
Good value for money, overall easy to use. If I could get a more personalized experience that would make it better.
Pros
Simple to pull up from any computer/interface.
Simple to use, no complex commands.
Easy to get in touch with support.
Never had any issues with pharmacy prescribing.
Cons
1)Will sometimes loose notes as they don't save properly
2) Would be great if we could get the '>' and '<' symbol to use, currently cannot use this symbol for some reason
3)Dot phrases and text templates not easy to enter
4) I do not get any update on the tasks I have sent out
Response from Office Ally
Rabia, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Replied 20/12/2023
Fernando
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 12/12/2023
Medical Practice Genius
Pros
Easy to use, fast and helpful. Customer service always helps fast
Cons
Some patients don’t show up after certain letters. Without typing in the actual name they don’t populate in the patient section.
Response from Office Ally
Fernando, Thank you for the complimentary review. We are very glad that you are enjoying the product.
We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Replied 20/12/2023
jenny
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 12/12/2023
simple and efficient system
Overall, I have had a positive experience !
Pros
the simplicity of the system allows for a smooth day of treatment
Cons
Occasional glitches and slow down that disrupt the day
Response from Office Ally
Jenny, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Replied 20/12/2023
Lacey
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 11/12/2023
Easy to use system
Great! Support has been very helpful with any questions.
Pros
EHR is very user friendly, easy to navigate and support has been amazing!
Cons
No cons! Easy to use program that I’m enjoying.
Response from Office Ally
Lacey, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing how we can improve to 5-stars. If you are interested in sharing some details, please reach out to us.
Replied 19/12/2023
Sandi
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 15/09/2023
Office Ally a Wonderful and Inexpensive Program!
We use the program daily and love the flexibility, ease of use, and price.
Pros
We like the ease of use and the flexibility to customize certain items (templates).
Cons
We haven't experienced any negative impacts.
Response from Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied 18/09/2023
Jessica
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 11/12/2023
Review 2023
Great experience!! Great customer service, easy to use!
Pros
It’s easy to use, great customer service
Cons
no complaints, EHR 24/7 has been great!
Response from Office Ally
Jessica, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing more about your experience further. If you are interested, please reach out to us.
Replied 19/12/2023
Adrianne
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
1
Reviewed on 11/12/2023
Review of ehr
It is ok to use as of now but can be not always user friendly
Pros
Copy note and also that some things allow for me to have access
Cons
No treatment plan is frustrating as we do not have a way to track
Response from Office Ally
Adrianne, We are sorry to hear that you have not had a positive experience with Office Ally solutions. Over the last 2 years, we have invested in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Thank you for your valuable feedback. If you are interested in sharing additional details, please reach out to us.
Replied 19/12/2023
Tamara
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 02/09/2023
Great product for the price
I have been using OA EHR since 2007 and am overall satisfied with the product
Pros
OA EHR user friendly, great support staff cost effective especially for small medical offices
Cons
doesn't interface with some labs for orders e-prescribing could allow for free hand ordering instead of number values.
Response from Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied 05/09/2023
Maria
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 11/09/2023
Office ally or an Office ally?
The customer service sucks. They take forever to answer. Have people that actually knows about the company and technology help.
Pros
I like the fact everything is in order.
Cons
When it automatically refreshes, it does save anything.
Niurka
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 11/09/2023
Survey
Pros
The way to log in is easy. That is the best.
Cons
I can't see the amount for all my patients, I can't find my patients easily.
Response from Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied 12/09/2023
Kathy
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 13/09/2023
EHR rating
pretty easy once we customized and got used to it
Pros
copy to new note featurephrases creationaddedumsdropping note to claims is easy
Cons
timing of the chart codes dropping to the billing to be able to correct
Response from Office Ally
Thank you for the review. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied 14/09/2023
Amy
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 18/08/2023
Inexpensive and has what you need
Overall have been very pleased, the inexpensive price and reliability of the website has been good.
Pros
It's user friendly and quick to learn. Customer service is good.
Cons
Creating templates on your own is tricky, but forms can be emailed direct for Office Ally to create for you. I wish there was a way for our signature pad to work directly with EHR. Also the integration with our Immunization Registry could be improved. When I checked into it did not meet our current needs.
Sherry
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 16/09/2023
Office ally review
keep tract of patients consise manner
Pros
ease of use and good support when you need it
Cons
exam info not carried over to next exam sheet, like allergies, medication allergies.
Response from Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied 18/09/2023
Aric
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 06/09/2023
Helpful
Pros
Easy to use. Great value for the price.
Cons
There really isn’t anything that I do not like.
Response from Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied 07/09/2023
Jeffrey
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 11/12/2023
Nurse Practitioner
Pros
Ease of use. Fast customer service. Price is reasonable. Easy to chart.
Cons
None so far…Please keep your price low
Response from Office Ally
Jeffrey, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing more about your experience further. If you are interested, please reach out to us.
Replied 19/12/2023
