--- description: Review of Optix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Optix | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Desk Booking Software](/directory/4484/desk-booking/software) > [Optix](/software/466818/ShareDesk-Optix) # Optix Canonical: https://www.softwareadvice.co.uk/software/466818/ShareDesk-Optix Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/466818/ShareDesk-Optix?page=2) > Optix is a software designed to help users automate and streamline the operations of coworking spaces. The software caters to a variety of flex space businesses, such as coworking spaces, co-warehousing facilities, and medical coworking centers. The software offers automation capabilities, with multiple potential automations to enhance the member experience. Optix also provides white-labeled mobile apps that can be customized to match the branding of each coworking space. Additionally, the software offers multi-location management features, allowing operators to oversee multiple sites from a single platform.Optix includes resource booking features for desks, meeting rooms, and other shared amenities. It also provides comprehensive billing and payment processing functionalities to streamline the financial management of the business. > > Verdict: Rated **4.8/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 66 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Optix - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Flexible and scalable pricing. No matter your business goals, Optix has the perfect plan for you. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, Singapore, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Billing & Invoicing - Booking Management - Calendar Management - Commercial Properties - Communication Management - Customisable Branding - Customisable Reports - Data Import/Export - Desk Availability Schedule - Desk Booking - Desk Reservation - Drag & Drop - Equipment Management - Facility Asset Management - Facility Scheduling - Fixed Asset Management ## Integrations (16 total) - CardConnect - Docusign - Eventbrite - FreshBooks - HubSpot CRM - Kisi - Pipedrive - SALTO KS - Slack - Stripe - Surveypal - Xero - Zapier - airSlate SignNow - authorize.net ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Desk Booking Software](https://www.softwareadvice.co.uk/directory/4484/desk-booking/software) ## Related Categories - [Desk Booking Software](https://www.softwareadvice.co.uk/directory/4484/desk-booking/software) - [Meeting Room Booking Systems](https://www.softwareadvice.co.uk/directory/4617/meeting-room/software) - [Facility Management Software](https://www.softwareadvice.co.uk/directory/4310/cafm/software) - [Space Management Software](https://www.softwareadvice.co.uk/directory/4723/space-management/software) ## Alternatives 1. [Archie](https://www.softwareadvice.co.uk/software/501022/Archie) — 4.8/5 (90 reviews) 2. [Clearooms](https://www.softwareadvice.co.uk/software/336481/clearooms) — 4.7/5 (232 reviews) 3. [Meeting4Display](https://www.softwareadvice.co.uk/software/290518/meeting4display) — 4.8/5 (20 reviews) 4. [Tactic](https://www.softwareadvice.co.uk/software/334969/tactic) — 4.7/5 (78 reviews) 5. [yoffix](https://www.softwareadvice.co.uk/software/418011/yoffix) — 4.8/5 (86 reviews) ## Reviews ### "Optix is an incredible program that has been a life-saver for our space\! 5/5 would recommend." — 5.0/5 > **Anna Marie** | *1 June 2018* | Think Tanks > > **Pros**: The ease of use for our members to book rooms and handling their own billing is unlike any other program we've seen. The cherry on top is the AMAZING support from the Optix customer service team. All of their responses have been timely, effective, fun, and supportive. Shout out to representatives who are our team's personal heroes. > > **Cons**: While minor and infrequent, we have had a few "bumps in the road" while onboarding and learning the program. For example, our assigned onboarding specialist was not helpful during onboarding and didn't give us clear direction or insight on what to expect, so we were left to figure things out on our own. But as soon as we were switched to our main customer service reps, all issues were solved. Also, the Teams function is very helpful, but it's been the only function that wasn't implemented smoothly. We've had unpredicted issues arise that we have to handle after they happened, which has led to some not-so-fun conversations with our members. ----- ### "Optix, a company that actually listens" — 5.0/5 > **Robert** | *23 July 2025* | Commercial Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Easy to use dashboard experience, with every mainstream integration that you'll ever need to operate any space. All aspects of the dashboard has as much depth that you'll need that any other CRM and management dashboard simply cannot compare when it comes to being in all-in-one solution, every point of operation is married perfectly. The team at Optix are also very open minded, taking every inquiry, every question with delivering an answer to the best of their abilities. My company in the past has gave a couple of suggestions, and we were proud and even surprised that a tech company in this day and age still listens to customers and adding features that we request to make everyone's lives easier in this industry. > > **Cons**: One of the very few things that can be said that isn't the best is the white label app's customization. Don't get me wrong, it is at the end of the day a very wonderful app that is intuitive and easy to use. We would like to see more customization so that we could make certain amenities or features of our space a little more focused, and when it comes to branding, certain colors unfortunately do not work. Also, as a lover and adamant user of dark mode on almost all apps/websites i regularly use, I'm sure some of our members would like to see something similar, but otherwise not much to dislike about\! > > Overall, an overly positive experience. From the moment you onboard, to scaling your space and operating it, Optix is there every step of the way. With new features being added regularly, we're seeing external subscriptions being cut in favor of using Optix built in features, as they're delivering better alternatives than some of the industry standards. We only look forward to continuing with Optix in the future. ----- ### "Helpful but costly and could use some added features" — 4.0/5 > **Jessica** | *8 September 2023* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: Customer service and the help chat are great when using Optix. They are quick to reply when you have questions or need help. I like the analytics as well as the calendar that shows you your bookings. > > **Cons**: As I like having a calendar that shows the bookings for drop-in users or meeting room bookings, it would be nice to have a visual that displays the hotdesk members, dedicated desk members, and office bookings. It would be nice to see who is in what office and dedicated desk and it was customizable to each space. As of right now, I have to keep a separate Excel page for this so that when someone covers me, they know what is going on. A tab for the waitlist would also be great\! I have to keep a separate excel sheet for this to. For an application that is fairly costly, it would be great to have these resources to organize our spaces. > > Overall it took me a couple of months to really get comfortable with. It was a bit hard to understand the bookings and invoices but it was very helpful to have the support and chat when needed. I would say that compared to other management programs, it is the more expensive one out there. I have contemplated switching to something more cost-friendly as we are a non-profit and this is one of the most expensive costs for us. ----- ### "Optix was right for us\!" — 5.0/5 > **Ryan** | *14 July 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We were able to configure the platform to not only meed our needs, but also in a way that allowed for us to plan for the future. Our members have experienced very little user experience issues and the mix of tools to simplify and streamline our processes has been very helpful. The app and backend web portal combined have allowed for us to accomplish almost every single objective needed to serve our member/user base. > > **Cons**: Would love to be able to have invoices due and payable the date of the actual use of a resource as opposed to when the resource is booked. Would help cut down on refunds, etc., when a user is unable to come in and needs to cancel without a reschedule date readily available. > > Our overall experience with Optix has been incredibly positive. The effectiveness of platform and the customer experience working with the Optix team has been great. ----- ### "Optix for the WIN" — 5.0/5 > **Lisa** | *1 May 2025* | Executive Office | Recommendation rating: 10.0/10 > > **Pros**: User-friendly and great information shared on best practices, and how to set up different functions. > > **Cons**: Would love to be able to send email newsletters to members that contain active links, images, etc. > > Good so far. Looking forward to new features. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/466818/ShareDesk-Optix?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/466818/ShareDesk-Optix) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data