--- description: Review of Optix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Optix | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Desk Booking Software](/directory/4484/desk-booking/software) > [Optix](/software/466818/ShareDesk-Optix) # Optix Canonical: https://www.softwareadvice.co.uk/software/466818/ShareDesk-Optix Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/466818/ShareDesk-Optix?page=2) > Optix is a software designed to help users automate and streamline the operations of coworking spaces. The software caters to a variety of flex space businesses, such as coworking spaces, co-warehousing facilities, and medical coworking centers. The software offers automation capabilities, with multiple potential automations to enhance the member experience. Optix also provides white-labeled mobile apps that can be customized to match the branding of each coworking space. Additionally, the software offers multi-location management features, allowing operators to oversee multiple sites from a single platform.Optix includes resource booking features for desks, meeting rooms, and other shared amenities. It also provides comprehensive billing and payment processing functionalities to streamline the financial management of the business. > > Verdict: Rated **4.8/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 60 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Optix - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$197.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Flexible and scalable pricing. No matter your business goals, Optix has the perfect plan for you. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, Singapore, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Billing & Invoicing - Booking Management - Calendar Management - Commercial Properties - Communication Management - Customisable Branding - Customisable Reports - Data Import/Export - Desk Availability Schedule - Desk Reservation - Drag & Drop - Equipment Management - Facility Asset Management - Facility Scheduling - Fixed Asset Management - Floor Plans & Maps ## Integrations (17 total) - CardConnect - Docusign - Eventbrite - FreshBooks - HubSpot CRM - Kisi - Mailchimp - Pipedrive - SALTO KS - Slack - Stripe - Surveypal - Xero - Zapier - airSlate SignNow ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Desk Booking Software](https://www.softwareadvice.co.uk/directory/4484/desk-booking/software) ## Related Categories - [Desk Booking Software](https://www.softwareadvice.co.uk/directory/4484/desk-booking/software) - [Meeting Room Booking Systems](https://www.softwareadvice.co.uk/directory/4617/meeting-room/software) - [Facility Management Software](https://www.softwareadvice.co.uk/directory/4310/cafm/software) - [Space Management Software](https://www.softwareadvice.co.uk/directory/4723/space-management/software) ## Alternatives 1. [Clearooms](https://www.softwareadvice.co.uk/software/336481/clearooms) — 4.7/5 (218 reviews) 2. [AllBooked by Skedda](https://www.softwareadvice.co.uk/software/526011/AllBooked) — 4.8/5 (70 reviews) 3. [yoffix](https://www.softwareadvice.co.uk/software/418011/yoffix) — 4.8/5 (83 reviews) 4. [UnSpot](https://www.softwareadvice.co.uk/software/423087/unspot) — 4.9/5 (72 reviews) 5. [Tactic](https://www.softwareadvice.co.uk/software/334969/tactic) — 4.7/5 (72 reviews) ## Reviews ### "Optix is an incredible program that has been a life-saver for our space\! 5/5 would recommend." — 5.0/5 > **Anna Marie** | *1 June 2018* | Think Tanks > > **Pros**: The ease of use for our members to book rooms and handling their own billing is unlike any other program we've seen. The cherry on top is the AMAZING support from the Optix customer service team. All of their responses have been timely, effective, fun, and supportive. Shout out to representatives who are our team's personal heroes. > > **Cons**: While minor and infrequent, we have had a few "bumps in the road" while onboarding and learning the program. For example, our assigned onboarding specialist was not helpful during onboarding and didn't give us clear direction or insight on what to expect, so we were left to figure things out on our own. But as soon as we were switched to our main customer service reps, all issues were solved. Also, the Teams function is very helpful, but it's been the only function that wasn't implemented smoothly. We've had unpredicted issues arise that we have to handle after they happened, which has led to some not-so-fun conversations with our members. ----- ### "OptixApp Week 1 Review" — 5.0/5 > **Jesse** | *24 March 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: The Depth and Responsiveness of team for any kind of questions/ support > > **Cons**: The price but thats also my least favorite part of everything haha > > It has been great so far, between the first call to actually signing up the whole team has been super responsive and helpful\! ----- ### "Helpful but costly and could use some added features" — 4.0/5 > **Jessica** | *8 September 2023* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: Customer service and the help chat are great when using Optix. They are quick to reply when you have questions or need help. I like the analytics as well as the calendar that shows you your bookings. > > **Cons**: As I like having a calendar that shows the bookings for drop-in users or meeting room bookings, it would be nice to have a visual that displays the hotdesk members, dedicated desk members, and office bookings. It would be nice to see who is in what office and dedicated desk and it was customizable to each space. As of right now, I have to keep a separate Excel page for this so that when someone covers me, they know what is going on. A tab for the waitlist would also be great\! I have to keep a separate excel sheet for this to. For an application that is fairly costly, it would be great to have these resources to organize our spaces. > > Overall it took me a couple of months to really get comfortable with. It was a bit hard to understand the bookings and invoices but it was very helpful to have the support and chat when needed. I would say that compared to other management programs, it is the more expensive one out there. I have contemplated switching to something more cost-friendly as we are a non-profit and this is one of the most expensive costs for us. ----- ### "Game Changer" — 4.0/5 > **Caleb** | *1 August 2024* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Their onboarding and support teams are top notch\! > > **Cons**: Navigation to various settings are scattered and not super intuitive. Lack of printing integrations. > > Transitioning from a member management software that was not specific to coworking to Optix has been amazing. It feels purpose-built and they take any feedback / suggestions and run with them. ----- ### "Good but needs a few kinks worked out" — 4.0/5 > **Kate** | *16 July 2024* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: The booking system and live notifications App > > **Cons**: The invoicing system, although accurate can be difficult to navigate, syncing ws XERO was good > > I would recommend to people but would warn about invoicing quirks and reporting abilities. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/466818/ShareDesk-Optix?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/466818/ShareDesk-Optix) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data