--- description: Review of FieldEx Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FieldEx | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [FieldEx](/software/465349/FieldEx) # FieldEx Canonical: https://www.softwareadvice.co.uk/software/465349/FieldEx Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/465349/FieldEx?page=2) > FieldEx is a modern Computerized Maintenance Management System (CMMS) purpose-built to streamline field service operations, maintenance workflows, and preventive maintenance programs—on a single, easy-to-use platform. Designed with the realities of field teams in mind, FieldEx brings simplicity, clarity, and control to maintenance-heavy industries looking to reduce downtime, improve task coordination, and empower mobile technicians. Field Service Management Made Simple FieldEx enables efficient scheduling and dispatching of field technicians, no matter how complex your operations are. With real-time visibility into job progress and technician availability, managers can easily assign tasks, respond to urgent issues, and optimize resource allocation. Technicians access their schedules, task details, and history via mobile devices—making it easy to stay informed, log updates, and capture photos or notes from the field. Clear dashboards and built-in reporting help you keep track of job statuses, technician performance, and service timelines without relying on spreadsheets or manual tracking. Whether you're managing customer visits, equipment servicing, or internal inspections, FieldEx ensures that every job is done right and on time. Maintenance Management Without the Chaos Managing reactive and routine maintenance work shouldn’t be a juggling act. FieldEx gives maintenance managers a clear view of what’s scheduled, what’s overdue, and what’s been completed—across all assets and locations. Create, assign, and monitor work orders effortlessly, with full asset histories, priority tags, and real-time updates from technicians in the field. From daily tasks to unplanned breakdowns, FieldEx brings order to the chaos of maintenance operations. The platform supports mobile-first workflows, so your team can capture updates on the go—ensuring that nothing gets lost and every maintenance task is documented. No more chasing technicians or digging through paperwork. Preventive Maintenance That Works Preventive maintenance is essential to extending asset life and avoiding costly breakdowns—and FieldEx makes it easy to implement and maintain. Set up custom maintenance schedules based on time intervals, usage metrics, or condition triggers. The system automatically generates work orders, sends reminders, and tracks completion—ensuring that preventive tasks are consistently carried out. Technicians receive notifications on their mobile devices and can log their work with photos, notes, and timestamps. All activity is recorded for full traceability, helping you stay compliant with safety standards and audit requirements. Built-in reports let you track preventive maintenance completion rates, overdue tasks, and overall program health at a glance. Why FieldEx? 1. Mobile-first design: Technicians can work efficiently in the field with real-time access to job details, asset history, and reporting tools. 2. Work order automation: Simplify task creation and assignment with smart workflows that reduce delays and manual effort. 3. Asset management: Track maintenance history, service schedules, and documentation across all your equipment and sites. 4. Built-in reporting: Easily monitor task statuses, service performance, and compliance without relying on third-party tools. 5. Customizable workflows: Adapt the system to match your maintenance processes and field service needs—no coding required. 6. Easy onboarding: Fast setup and intuitive design make it easy for teams to get started and stay engaged. Whether you're a facility manager, operations lead, or service team supervisor, FieldEx gives you the tools you need to manage maintenance and fieldwork with confidence. > > Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 20 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FieldEx - **Location**: Petaling Jaya, Malaysia - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Please contact FieldEx directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Automated Scheduling - Barcode/Ticket Scanning - Calendar Management - Compliance Management - Contact Database - Contact Management - Contract/License Management - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export ## Integrations (4 total) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software) ## Related Categories - [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software) - [Preventive Maintenance Software](https://www.softwareadvice.co.uk/directory/395/preventive-maintenance-software/software) - [CMMS Software](https://www.softwareadvice.co.uk/directory/441/web-based/software) - [Maintenance Management Software](https://www.softwareadvice.co.uk/directory/4390/cmms/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1438 reviews) 2. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (426 reviews) 3. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5127 reviews) 4. [Skimmer](https://www.softwareadvice.co.uk/software/89281/skimmer) — 4.9/5 (226 reviews) 5. [Fieldd](https://www.softwareadvice.co.uk/software/101498/fieldd) — 5.0/5 (142 reviews) ## Reviews ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 August 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Cons**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Cons**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "FieldEx Review" — 5.0/5 > **Mizhar** | *16 May 2025* | Machinery | Recommendation rating: 5.0/10 > > **Pros**: User-Friendly Interface \& Operational Efficiency. Appreciate the platform's intuitive design, which simplifies field service management tasks. > > **Cons**: Technical Issues. Have reported bugs and performance issues. > > FieldEx delivers a strong overall experience, especially for small to medium-sized companies aiming to digitize and streamline their field operations. While not entirely without flaws, it offers a solid return on investment with its comprehensive tools ----- ### "General Manager" — 5.0/5 > **Claudia** | *19 August 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. > > **Cons**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. > > It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. ----- ### "Fariz review" — 4.0/5 > **Fariz** | *7 May 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: The system, report, live location and job assign by planner to monitor their technician. > > **Cons**: I like to see the progress and looks better after a few migration. Now the apps looks like easy and more friendly for users. > > I'm not the regular user but I having familiar this system for the past 5 years and this system getting better in terms of apps, features and function in apps. Support from fieldEx teams also really helps a lot when we having a issue. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/465349/FieldEx?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/465349/FieldEx) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data