---
description: Review of comdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: comdesk | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/3509/call-tracking/software) > [comdesk](/software/462450/CallOne-Call-Center-Software)

# comdesk

Canonical: https://www.softwareadvice.co.uk/software/462450/CallOne-Call-Center-Software

> comdesk is a cloud-based telephone system and call center software. It features a voice bot powered by ChatGPT. The platform is designed for call centers, customer service departments, IT departments, telecommunications companies, and enterprises using Microsoft Teams.

comdesk provides various real-time statistics for business insights. It offers targeted call routing to agents through pre-qualification with the voice bot. The platform also enables streamlined Microsoft Teams telephony with customizable functions. comdesk features a softphone, phone numbers, queues, real-time analytics, an ROI calculator, and a dedicated project team. The voice bot is GDPR-compliant and tailored for service hotlines. 

It handles cases automatically using natural language understanding and company-specific information. comdesk offers live statistics and custom dashboards for in-depth business intelligence. The platform is configurable for any use case. Additional features include simple routing interfaces, live call monitoring, omnichannel support, CRM integration, real-time dashboards, and comprehensive analysis tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: comdesk
- **Location**: Berlin, Germany
- **Founded**: 2010

## Commercial Context

- **Starting Price**: €3.90
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: comdesk pricing starts at €3.90/month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- API
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Tagging
- Call Tracking

## Integrations (17 total)

- Clockodo
- Freshdesk
- Freshsales
- GPT-4
- Geckoboard
- Google Data Studio
- HubSpot CRM
- Jira
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft Power BI
- Pipedrive
- Salesforce Sales Cloud
- Tableau
- Zendesk Suite
- Zoho CRM

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1781 reviews)
2. [CallHippo](https://www.softwareadvice.co.uk/software/80310/callhippo) — 4.4/5 (680 reviews)
3. [RingCX](https://www.softwareadvice.co.uk/software/24307/ringcentral-contact) — 4.2/5 (255 reviews)
4. [Twilio](https://www.softwareadvice.co.uk/software/390005/twilio) — 4.4/5 (502 reviews)
5. [Zoom Phone](https://www.softwareadvice.co.uk/software/123022/zoom-phone) — 4.5/5 (244 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/462450/CallOne-Call-Center-Software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/462450-CallOne-Call-Center-Software/> |
| en-AU | <https://www.softwareadvice.com.au/software/462450/CallOne-Call-Center-Software> |
| en-GB | <https://www.softwareadvice.co.uk/software/462450/CallOne-Call-Center-Software> |
| en-IE | <https://www.softwareadvice.ie/software/462450/CallOne-Call-Center-Software> |
| en-NZ | <https://www.softwareadvice.co.nz/software/462450/CallOne-Call-Center-Software> |

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