--- description: Review of Ludus Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ludus | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/4641/ticketing/software) > [Ludus](/software/458342/Ludus) # Ludus Canonical: https://www.softwareadvice.co.uk/software/458342/Ludus Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/458342/Ludus?page=2) > Ludus is an event ticketing platform that provides organizations with a comprehensive suite of tools for managing ticket sales, marketing, fundraising, and registrations. The system enables users to create branded ticket buying experiences with options for reserved or general admission seating. Organizations can utilize box office tools for efficient walk-up sales, implement dynamic social distancing options for seating arrangements, and choose whether to pass on credit card fees to patrons or absorb them internally. The platform includes venue map creation capabilities and supports variable priced seating to accommodate different event needs. The marketing functionality within Ludus allows organizations to craft and distribute emails to their audiences, utilizing patron and sales data to create targeted marketing campaigns. Users can schedule communications to be sent before and after events and manage comprehensive mailing lists. The fundraising tools support both one-off and recurring donations, enable the creation of fundraisers with specific goals, establish donor levels, and generate customizable donation receipts. Beyond ticketing, the Collections feature facilitates payments for member dues, registrations, trips, venue rentals, and program advertisements through a drag-and-drop form builder that allows for custom information collection. Ludus extends its functionality to include management of season and flex passes, class registrations and payments, volunteer sign-ups and hour tracking, and streaming capabilities for live and pre-recorded content. The platform provides real-time reporting tools that generate meaningful insights into sales, registrations, and other operational data. For organizations that sell merchandise or concessions, Ludus offers retail management features including inventory control, tip collection, and sales logging by group. The system is designed with mobile optimization in mind, featuring dedicated ticketing portals and a patron-centered experience that aims to enhance customer interactions from ticket purchase through event attendance. > > Verdict: Rated **5.0/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 44 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ludus - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Ludus is 100% free to your program when you pass fees onto patrons. There are no setup fees, hidden costs, annual costs, fees to send your funds, etc. Here is a breakdown of our fees: Tickets 5% + $0.75/ticket Collections 5% + $0.75/item Add-Ons 5% + $0.75/Add-On Passes 5% + $0.75/Pass Donations 3.5% + $0.50/donation Fundraiser Fees 0% Micro Fees (for items $3 or less — overrides regular fees) $0.50/item (tickets, Collections, Add-Ons, Passes, and donations) Cash Sales $0 Comp \& $0 Tickets $0 Marketing +$0.05/ticket Funds Payout (paper check or direct deposit) $0 Stop Checks or Check Re-Issues $0 Customer Support $0 Seating Chart Changes $0 Micro Fees Explained: You may have not seen Micro Fees with other services before — this is our answer to lower priced items such as children tickets, order add-ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Confirmations/Reminders - Customer Data Management - Customisable Branding - Customisable Forms - Customisable Reports - Data Import/Export - Discount Management - Drag & Drop - Email Marketing - Employee Management - Event Calendar - Event Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Event ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Ticketing Systems](https://www.softwareadvice.co.uk/directory/4641/ticketing/software) ## Reviews ### "Best Ticketing System I've ever Used" — 5.0/5 > **Verified Reviewer** | *2 August 2021* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: This software is the most user-friendly system I have ever used. It is quick and simple to get up and running as an administrator but also as an end-user super simple to navigate and purchase tickets from. Furthermore, I love their tutorials and their customer service is the best I've ever experienced. > > **Cons**: The only major complaint is logging out is not intuitive for some of my coworkers but this is the most nitpicky thing I can think of. > > I've been using Ludus for a year and what finally got me to change over was their COVID/social distancing seating. They had this and how to do refunds out to their users within a week of lockdown in March of 2020. My previous ticketing system still doesn't have either of these options in their system. Also, I can't say it enough but their customer service is worth using them. They are there to help at the time a show goes live if it is a live stream or if it is opening night, someone is just a phone call/email/webchat away. ----- ### "Ludus Review" — 5.0/5 > **Chris** | *10 September 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I am not the most tech savvy person, but the platform is extremely user friendly. The team at Ludus are ALWAYS very quick to respond and have helped me solve anything I needed on the platform. It is a great value, and it has saved us considerable time and money. I am able to market, fundraise, and receive donations in addition to selling tickets. Ludus really does so many things\! It has been a wonderful choice for our FIne Arts Department. > > **Cons**: I've used other platforms, and honestly Ludus is the best out of what ive used so I really don't have any. I'm sure anyone can find something wrong with everything, but i'm very happy with it > > It's great\! I highly recommend using Ludus, the team is amazing\! The platform is easy to use, and they offer so many services- it will serve your entire Fine arts arena ----- ### "Ludus: The Great and Helpful" — 5.0/5 > **John** | *11 September 2025* | Writing & Editing | Recommendation rating: 8.0/10 > > **Pros**: The prompt and helpful staff...they have saved me so many times\! Just so customer centered. I have never had to wait longer than 24 hours for an answer to my question. That is so wonderful. > > **Cons**: Sometimes I think it is a little difficult to figure out exactly where the features are located. Updating the splash page is always confusing to me. And I am not sure what all of icons stand for > > Outstanding and so helpful. The tutorial videos are very useful. I think I like the "chat" feature the best because it is so easy to get an answer to your question in "real time." ----- ### "The spotlight is on Ludus" — 5.0/5 > **SHERRY** | *13 August 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, quality of product was great, and the number of things you can do from Ludus; email marketing, sales, donations; it's got everything you need\! > > **Cons**: I do wish it had a device specific for check in. I don't like giving up my phone so volunteers can check people in. Though I might look into a small ipad for this purpose. > > Love love love, I cannot sing the praises of how much I love Ludus. Well done and thank you for making an affordable program. ----- ### "Make More of Everything with Ludus" — 5.0/5 > **Jill** | *21 August 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: We love all of the options that we get with Ludus. It’s not just for tickets. We run a donation and sponsorship campaign through Ludus, as well as seating chart tickets, registrations, forms, fee payments, and rental charges. That’s not even everything that Ludus does\! We recently ran an email campaign through Ludus that gave us a high return. > > **Cons**: Figuring out the process off how to exchange tickets is a very difficult, and it seems there should be an easier way to do an exchange quickly (especially when this is happening at the box office on the night of a production). > > Ludus is easy to use and offers so many extra features that make running events so much more efficient. We love the Splash page, and our donations have tripled since we began using Ludus. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/458342/Ludus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/458342/Ludus) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data