Managed Service Providers (MSPs)

Sunrise's Managed Service Providers (MSPs) is a comprehensive solution designed for IT service providers, technology companies, and shared service organizations. This single platform offers complete control and visibility over service delivery. It empowers MSPs to streamline operations, optimize resources, and elevate the quality of service they provide to their clients. The software includes over 30 configurable modules. These tools equip service providers with the functionality they need to manage their operations effectively. Advanced features such as dynamic searching, complex SLA management, and a customizable self-service portal enhance the operational efficiency of MSPs. This allows them to deliver exceptional service and ensure their clients can thrive. The platform's reporting options provide the right information at the right time, enabling service providers to make data-driven decisions and drive continuous improvement. The MSP solution also offers contract and supplier management capabilities. This helps service providers effectively manage the complexities of multiple customer and vendor agreements. This ensures they can deliver on commitments, maintain compliance, and invoice customers accurately, all while streamlining business operations.