--- description: Review of WEX Benefits Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WEX Benefits | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/492/benefits-administration/software) > [WEX Benefits](/software/451210/benefitsCONNECT) # WEX Benefits Canonical: https://www.softwareadvice.co.uk/software/451210/benefitsCONNECT Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/451210/benefitsCONNECT?page=2) > WEX is a global commerce platform that provides specialized solutions to help businesses streamline their operations. The company's offerings serve various industries, including fuel and energy, business and commerce, financial services and technology, and the public sector. WEX's fuel cards and fleet management solutions enable businesses to save on fuel costs, modernize their fleet operations, and gain insights through analytics and reporting. The company's employee benefits administration services help organizations attract and retain talent by offering benefits packages, such as health savings accounts, flexible spending accounts, and COBRA administration. Additionally, WEX's business payments solutions optimize accounts payable, facilitate supplier enablement, and streamline payment processing, helping businesses boost revenue, reduce risk, and go digital. Recognizing that every business has unique needs, WEX offers customization and professional services to tailor its technology platforms and solutions to the specific requirements of its clients. The company aims to simplify complex operational challenges, empowering businesses to focus on growth and innovation. > > Verdict: Rated **4.3/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 6 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Wex - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing model**: Usage Based - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACA Reporting - API - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compliance Management - Configurable Workflow - Customisable Reports - Dashboard - Data Import/Export - Data Visualisation - Deduction Management - Document Management - Employee Benefits Administration - Employee Engagement Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Benefits Administration Software](https://www.softwareadvice.co.uk/directory/492/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.softwareadvice.co.uk/directory/492/benefits-administration/software) - [Human Resources Software](https://www.softwareadvice.co.uk/directory/4198/hr/software) - [HR Analytics Software](https://www.softwareadvice.co.uk/directory/3566/hr-analytics/software) - [Payment Processing Software](https://www.softwareadvice.co.uk/directory/4526/online-payment/software) - [Accounts Payable Software](https://www.softwareadvice.co.uk/directory/1851/accounts-payable/software) ## Alternatives 1. [NetSuite](https://www.softwareadvice.co.uk/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews) 2. [BambooHR](https://www.softwareadvice.co.uk/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 3. [Rippling](https://www.softwareadvice.co.uk/software/410674/rippling) — 4.9/5 (4614 reviews) 4. [Sage 50 Accounting](https://www.softwareadvice.co.uk/software/423487/sage-50cloud-accounting) — 3.9/5 (420 reviews) 5. [RUN Powered by ADP](https://www.softwareadvice.co.uk/software/422321/run-powered-by-adp) — 4.6/5 (1333 reviews) ## Reviews ### "Wex is a cool platform that provides a central hub for benefits for those interested" — 5.0/5 > **Ryan** | *22 March 2023* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: I like that it has a lot of different educational and administrative options within the platform to make financial plans and handle my HSA and other related benefits > > **Cons**: There are things I am neutral about right now but nothing stands out as really bad. > > Positive in the transition ----- ### "Easy Choice Fuel Program" — 4.0/5 > **Jessica** | *21 April 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: At our company we like the ease of use for our drivers. We have 65 vehicles in our fleet that all need fuel. With Wex, we don't have to give all our drivers credit cards or submit for reimbursements, asking our drivers to pay the cost up from. Wex allows us to attach a gas only card to each vehicle, not the person, with excellent monitoring and alerting software to back the cards. > > **Cons**: The one complaint we've had is the stations accepted. For the most part, Wex is widely accepted. We are near a lot of rural areas and we will get a complaint from a driver about once a month that the card was not accepted at a station when there aren't many other options nearby. > > Our company has been using Wex for years. They have helped us as our fleet has grown and our needs have changed with fantastic customer service and support. The cash back benefits more than pay for the monthly fee, making it an easy decision when looking for a fuel card solution for your company and fleet. ----- ### "Disappointed Long Time Customer" — 2.0/5 > **Kaity** | *6 December 2023* | Paper & Forest Products | Recommendation rating: 0.0/10 > > **Pros**: The WEX cards were easy for our employees to use to get gas for our fleet. > > **Cons**: The customer service is terrible. We used WEX for 30+ years, and there was a storm that took out our internet for a week, so we had to mail a check instead of paying online like we usually do. The check got there late (for the first time in a long time), and instead of being understanding to a loyal customer, they charged us over $1,200\! Their website is also an impossible to navigate maze, and just isn't worth it. > > Our overall experience has been very negative. They switched websites a year or two ago and did not close the old cards after sending new cards, and charged us late payments for accounts that should have been closed out. It was very confusing, and the customer service pretty much did not exist. We should have switched fleet gas services then\! ----- ### "Meets Expectations" — 5.0/5 > **Jennifer** | *24 October 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I have not experienced any issues with WEX Benefits. I am able to easily use my commuter funds by linking the credit card to my phone. > > **Cons**: The website/user experience is outdated. Not sure if this is from WEX itself but the limit of when the HSA funds turns into investment is rather high at the $2,000 mark. ----- ### "Wex Fuel Card" — 5.0/5 > **Shaq** | *12 June 2024* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10 > > **Pros**: Allows for immediate tracking of expenses, fraud alerts, and has 3rd party API > > **Cons**: if you're 1 day late, they destroy you with finance charge of insane proportions and getting them to reverse them is a nightmare ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/451210/benefitsCONNECT?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/451210/benefitsCONNECT) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data