---
description: Review of Square Feedback Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Square Feedback | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Square Feedback](/software/450807/Square-Feedback)

# Square Feedback

Canonical: https://www.softwareadvice.co.uk/software/450807/Square-Feedback

> Square Feedback is a customer feedback solution that allows businesses to have private communication with customers. Customers who opt for digital receipts can provide feedback and start a private conversation with the business. This enables the business to understand how people feel about their services without having to read public comments online.

The system acts as a built-in support center for businesses. It helps keep customers happy and returning by allowing businesses to view customer feedback and provide timely responses right from their Square dashboard or Point of Sale. Businesses can use Square Feedback to refund customers or send coupons to those who have had negative experiences, resolving issues immediately and privately before they reach a public forum.

Businesses can send more informed responses to customer feedback with Square Feedback. The system provides insights into customer purchase history and frequency, allowing businesses to respond to feedback more appropriately. Businesses can also keep track of customer satisfaction by accessing their Square dashboard or Point of Sale to manage feedback over time.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**:  (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Chat/Messaging
- Customer Experience Management
- Data Visualisation
- Feedback Management
- Performance Metrics
- Sentiment Analysis
- Survey/Poll Management

## Integrations (1 total)

- Square Point of Sale

## Support Options

- Phone Support

## Category

- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.co.uk/software/157864/surveymonkey) — 4.6/5 (10426 reviews)
2. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews)
4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [ReputationStacker](https://www.softwareadvice.co.uk/software/302386/reputationstacker) — 4.9/5 (43 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/450807/Square-Feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/450807-square-feedback/> |
| en-AU | <https://www.softwareadvice.com.au/software/450807/Square-Feedback> |
| en-GB | <https://www.softwareadvice.co.uk/software/450807/Square-Feedback> |
| en-IE | <https://www.softwareadvice.ie/software/450807/Square-Feedback> |
| en-NZ | <https://www.softwareadvice.co.nz/software/450807/Square-Feedback> |

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