---
description: Review of Membr Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Membr | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Fitness Software](/directory/4675/fitness/software) > [Membr](/software/450091/Membr)

# Membr

Canonical: https://www.softwareadvice.co.uk/software/450091/Membr

> Xplor Gym (Membr) is a cloud-based gym management platform designed to help fitness businesses simplify operations, manage memberships and payments, and gain clearer insight into how their business is performing.

The platform brings together the essential tools gyms rely on every day. Member management, billing, payments, reporting and automation all sit within one connected system, helping teams reduce administrative work and stay focused on delivering great experiences for their members.

Gym owners and operators use Membr to manage the full member lifecycle. From new member sign ups and recurring billing to reporting, communication and day-to-day operational tasks, the platform helps teams keep everything organised in one place.

Xplor has been supporting gyms in Australia and New Zealand since 1994 and is trusted by more than 2,500 fitness businesses across 23 countries. That experience shapes how the platform is built, with a focus on reliability, operational clarity and practical tools that support the way gyms actually run.

Membr is backed by a local ANZ team who understand the fitness industry and the challenges operators face. From onboarding through to ongoing support, gym owners have access to real people who can help them get the most from the platform.

Fitness businesses of all sizes use Xplor Gym. Independent gyms rely on it to simplify administration and free up time for coaching and member engagement. Multi-site operators use it to gain visibility across locations, manage memberships at scale and maintain consistent processes across their network. Franchise groups use the platform to support operational oversight while giving each location the tools they need to run smoothly.

By combining membership management, billing, payments and reporting in one system, Xplor Gym helps fitness businesses reduce complexity, improve visibility and spend more time focused on their members and community.
> 
> Verdict: Rated **2.5/5** by 2 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.5/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 2.0/5 | Based on overall reviews |
| Recommendation percentage | 10% | (1/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xplor Technologies
- **Location**: Atlanta, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai
- **Available Countries**: Australia, Japan, New Zealand, United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Class Management
- Class Registration
- Class Scheduling
- Client Management
- Client Portal
- Communication Management
- Contract/License Management
- Customer Accounts
- Customer Database

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Fitness Software](https://www.softwareadvice.co.uk/directory/4675/fitness/software)

## Related Categories

- [Fitness Software](https://www.softwareadvice.co.uk/directory/4675/fitness/software)
- [Gym Management Software](https://www.softwareadvice.co.uk/directory/4468/gym-management/software)

## Alternatives

1. [TrueCoach](https://www.softwareadvice.co.uk/software/164749/truecoach) — 4.8/5 (837 reviews)
2. [FitBudd](https://www.softwareadvice.co.uk/software/436748/fitbudd) — 4.6/5 (405 reviews)
3. [My PT Hub](https://www.softwareadvice.co.uk/software/34714/my-pt-hub) — 4.6/5 (3165 reviews)
4. [Mindbody](https://www.softwareadvice.co.uk/software/188104/mindbody) — 4.0/5 (2982 reviews)
5. [Arketa](https://www.softwareadvice.co.uk/software/254111/sutra-fitness) — 4.3/5 (86 reviews)

## Reviews

### "Use in new start gym / fitness centre" — 4.0/5

> **Donna** | *20 October 2015*
> 
> Pros of this product are first class customer service, nothing is to much trouble and staff take as long as necessary to ensure you are able to understand and use the product.  All questions answered quickly .
Pros also easy to use mostly once you understand the processes such as adding new packages, special offers ect.  Simple to admin yourself which is great.
Cons - Main one is the screen has to be on Reception setting for customers to swipe in and often I can be in the middle of a report or other part of the system.  Would love it to register the swipe regardless of the screen you are on.    Reporting needs a little more but of course this comment is based on my needs and maybe not the same for others.  Ideally I would like to be able to report on how many members were in the club on a given day / time or a counter for each day.  The other "cons" I know of are small and in the pipeline for improvement
All round a good product that is great value for especially for a smaller business.

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### "Poor quality, bad customer service, broken promises" — 1.0/5

> **Dave** | *9 May 2018* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: The system is fairly easy to use, dont really have any other positives to say really. 
Easy to create different membership tariffs.
The sales team are quite good at convincing you that its the best software out there.
> 
> **Cons**: You cannot track your total live/cancelled/default members and expect the data to be correct.
Have been promising a functional app for years (still isnt working properley)
No separate acces for management to normal staff
PTs can mass email all members and theres noway to stop it without cutting off their access
> 
> zero

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/450091/Membr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fitness/membr-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/450091/Membr> |
| en-GB | <https://www.softwareadvice.co.uk/software/450091/Membr> |
| en-IE | <https://www.softwareadvice.ie/software/450091/Membr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/450091/Membr> |

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