About Payoneer

Payoneer is a payment processing solution designed to help freelancers, service providers, eCommerce marketplace sellers, digital marketers and enterprises manage store payments, pay value-added tax (VAT) and streamline international business transactions from within a unified platform. Using Payoneer, businesses can view, track and payments across multiple eCommerce marketplaces. Freelance consultants can request transactions from clients via bank accounts, cards or direct debit, among other methods. Additionally, the platform utilizes an application programming interface (API) to automate payment administration, reconciliation and initiation processes. Payoneer lets professionals label stores to track performance and download payment data to analyze trends. Pricing is available on request and support is extended via FAQs, knowledge base, video tutorials and forums.
Payoneer Software - Payoneer global bank transfer
Payoneer Software - Payoneer add payout method
Payoneer Software - Payoneer request a payment
Payoneer Software - Payoneer global bank transfer - thumbnail
Payoneer Software - Payoneer add payout method - thumbnail
Payoneer Software - Payoneer request a payment - thumbnail

Payoneer pricing

Payoneer does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Browse Payoneer Reviews

730 of 730 reviews
Sort by:
Dwight
Dwight
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 11/09/2024

Excellent payment processor but needs to evolve

I have used Payoneer for over 10 years and they have features that other payment processors don't have but I feel they have missed the opportunity to integrate more services and tools into their platform as well as accepting debit and credit card payments from users who don't necessarily have accounts at Payoneer

Pros

What I like most is that it has the option to have multiple currencies from euros, dollars to pounds sterling and gives you the option of having a card associated with each currency.

Cons

What I don't like about payoneer is that you can only accept payments from Payoneer partner companies and other user accounts that already have Payoneer accounts, I would like Payoneer to have the option to accept credit card payments as Stripe and PayPal allow.

Phyllis Wanjiku
Phyllis Wanjiku
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/06/2024

Safest Online Money Transfer

Pros

It is also easy to create an account and link to my local bank account if you live in countries other than the US. Getting online support is fast when you call internationally.

Cons

When you wish to get immediate customer support, you must contact the call center.

Alternatives Considered

PayPal and Stripe

Switched From

PayPal

Reasons for Switching to Payoneer

This is the best platform for international transactions in countries other than the US.
Linda
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
5
Customer Support
1

1
Reviewed on 03/02/2025

Payoneer = Modern day thieving & lack of accountability

They steal your money and then subject you to AI genersted processes & conversations thst just keep looping around & around

Pros

It used to be South African consumer friendly.

Cons

Money was meant to be paid into my bank account [sensitive content hidden], it never happened. Unfortunately you cannot address this eith Payoneer as u are subjected to AI generated conversations & processes that judt loops & loops around. Payoneer has successfully engineered a way to steal your money without accountability and there is no way to address this.

Sebastian
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 08/02/2025

worst customer service ever

Pros

noting, because our company want pay all freelancers with payoneer, and nothing works. we spent 10 hours time and the customer service wrote us already exact the same answer what helps uns noting. Worst customer service ever

Cons

customer service has no competence. we spent very much time for nothing. we cant send any payment. nothing, really nothing works

Titilayo
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/01/2025

THE BEST OF ALL TIMES PLATFORM FOR MAKING PAYMENTS INTERNATIONALLY

Ive had a great experience while using payoneer the customer service is great no complaints at all

Pros

Super easy to use
It is very fast and reliable
Making transactions is very smooth
While making transfers there's no complications

Cons

Theres nothing wrong with payoneer
No complaints at all

Dr.Enoch
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2025

A GREAT PLATFORM FOR MAKING TRANSACTIONS ONLINE

For over 2.5 years now ive been using payoneer and the experience is good so far

Pros

It has helped me receive payments online
It is super easy to use
It is cost effective

Cons

No complaints at all
Payoneer really serves the purpose

Gil C
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
2

4
Reviewed on 15/02/2025

Payoneer takes some time to set-up, but is quite useful

Once I got past the 11-day (yes, 11 days) set-up, I enjoyed the service and flexibility. The fees were an issue, but for international payments it worked very well

Pros

Simple to use and with international reach that makes working with non-U.S. companies quite easy

Cons

Set-up was difficult if not contentious, with Customer Service not exactyl getting the job done quickly

Ahmed
  • Industry: Computer Games
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 05/03/2025

Payoneer is Efficient for International Transactions, but Withdrawal Fees Could be Lower

I've been using Payoneer to receive my earnings from a different country. I use Payoneer as it very good for international transactions. As a freelancer, I would say Payoneer made my business possible.

Pros

-Payoneer offers a prepaid card that can be used for online and in-store purchases, as well as ATM withdrawals which is very good for people who do not want to use their banking debit card.

-Customer service for Payoneer is excellent, every customer service agent will offer his best to try and help you out.

- Ability to hold more than one currency in your account which means you will not be needing to pay fees for currency conversion

Cons

- Withdrawal fees are somewhat a lot considering other alternatives.

- Account verification takes too long

José Manuel
José Manuel
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
3

1
Reviewed on 09/02/2025

there's an Annual Account Fee for using its service!

Pros

Nothing, there's an Annual Account Fee for using its service!

Kevin
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
1

1
Reviewed on 10/03/2025

No human support at any time

Pros

Somewhat straight forward, but can't use all the features because lack of customer support.

Cons

No human support at any time. All AI and automatic. Don't bother if you have issues.

Tamer
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 29/09/2024

My experience with Payoneer

Summary of my experience with Pioneer: It is good and easy to use, although I wish there were direct transfer methods with Egyptian wallets.

Pros

What I like is that it is free, easy to open an account, and also has multiple currencies. I use Payoneer to receive payments for my freelance jobs.

Cons

When I first used it, it was not easy to understand how to link the account with a number of sites. As for Egypt, direct transfer to wallets, such as Vodafone Cash, is not available.

Thomas
Thomas
  • Industry: Plastics
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/06/2024

Secure payment method

Pros

Making money transactions with Payoneer has been very safe and reliable because you can track payments and accept any payment method that the client can, this opens the doors to improve sales by having a secure site that ensures receiving the money

Cons

We have never had any type of failure or unaccepted payments, everything is always in order and the accounts are clear and exact without any loss

Vivek
Vivek
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/05/2024

Payoneer: Your Trusted Partner for Secure and Seamless Cross-Border Payments

Payoneer allows users to withdraw funds to their local bank accounts or prepaid Mastercard, providing flexibility and convenience.

Users can transfer funds between Payoneer accounts quickly and securely, enabling efficient financial management across different currencies and accounts.

Pros

Seamless cross-border payment solutions
Flexible withdrawal options and currency conversions
Integration with popular marketplaces and platforms
Secure and compliant financial services
Responsive customer support and extensive knowledge base

Cons

Fees may vary depending on the type of transaction and currency conversion rates
Verification and approval processes may take time for new users.

Limited availability in certain countries or regions compared to other payment providers

Jonathan
  • Industry: Translation & Localization
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/07/2024

Get your payments everywhere

I have been a payoneer user for 5+ years and it has been a great tool for me. I have access to a US bank account, which is accepted for most of the US employers and platforms for DD.

Pros

I can receive and withdraw my money everywhere.

Cons

It could be expensive to transfer internationally if you dont have the debit card.

Verified Reviewer
  • Industry: Media Production
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 07/12/2023

STAY AWAY please

When you don't have to deal with them and simply get payments, it's fine. If they need to "Review" something or "Verify" something, get ready for a bureaucratic hell.

Pros

I don't get why it exists at all. I can't like anything since it's only an extra unnecessary layer of bureaucracy. If the companies I work with could simply pay directly to my bank... Payoneer is like that company that seems to exist to get profit and not for any other purpose. I would be even ready to pay a few bucks extra for bank fees if I could avoid using their services.

Cons

Customer support. I have had an issue for over 2 months and they can't do the simplest tasks. Every time I call and text them we start from the beginning. I know I'm talking to people and they are obliged to do everything according to the list of actions prescribed to them but sometimes seems like GPT is smarter.
For 2 months they have been working on my case (Which is super simple), they send me emails every second day and they are still on the very first step of "reviewing" the issue with a relevant team and "verifying" so that it will take 24-48 hours, please get back to us then so we can start the whole process from the beginning. The process is going on and no one can influence that. Exactly like in Kafka's books.

Luciana
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/10/2024

Easy platform to receive payment from anywhere in the world

I used it to receive payments with a company I worked for for a couple of months, and to eventually receive payments or transfers from colleagues, it's great to have this platform for when you are in different currencies.

Pros

Easy way to receive international payments, with flexibility to send it anywhere you want. Great for when working for a company outside with a different currency.

Cons

It takes to long to receive the deposits to another bank account and the fees are high, but worth it.

Michelle
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/05/2024

Payoneer smooth transactions

I love the ease of it all. Payoneer has notifucations that let you know your money with ready to withdraw. it is also easier now that payo has an app.

Pros

I like the ease of withdrawing from Payoneer. With the hardwork you have put on everyday, payoneer makes it so much easier for you to get the money you worked hard for. I hope we go back to using payoneer again

Cons

sometimes there are felays in transferring the amount but it usually is because of local banks

DARRYL
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 31/10/2024

TERRIBLE CUSTOMER SERVICE

The worst support experience of any company I've ever dealt with. There is no phone number to contact. The email support constantly "resolves" the support ticket without an update. I've tried to use the platform and nothing works. The documentation is terrible and doesn't match the online portal. This service was a complete was of time

Pros

NOTHING. This was a complete waste of time and effort

Cons

CUSTOMER SUPPORT IS TERRIBLE, ONLINE PORTAL IS CLUNKY

Guadalupe
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 29/10/2024

Not the best but it works

I have my Payoneer account because of my job. If I had the opportunity, I would not have chosen it. On the other hand, I have taken advantage of the debit card provided and have beefed up security with double verification.

Pros

It has different currencies to use and is easy to understand. You can have a debit card for each currency you use.

Cons

The mobile app is useless. It has experienced safety issues in the past that make me unsure to recommend it.

Khole Chingnyon
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2022

A Great Way to Send and Receive Money Online

I have had a great experience with Payoneer. The customer service has been excellent and the process has been very smooth. I would definitely recommend Payoneer to anyone looking for an easy and convenient way to send and receive payments.I have been using it to receive my payments from overseas freelance jobs.

Pros

I like payoneer because it is an easy and convenient way to send and receive payments. With payoneer, I can send payments to anyone in the world with an email address. I can also receive payments from companies and organizations. For more than a year, I have been freelancing as a side hustle and payoneer has made all my payments hassle free. Additionally, I don’t even have to go to the app to withdraw the money. Whatever payments comes to my payoneer account, it is automatically withdrawn to my bank account within 24 hours , as I’m from India.

Cons

So far, I haven’t found anything that is not to my liking.

new melchizedec
new melchizedec
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 04/03/2024

Very hard to cancel

They made it unnecessarily complicated for verifying our business. Multiple +ve and -ve replies saying verified and not verified.
By the time it was up and running I had setup paypal, stripe india and no longer needed payoneer.
Also they wanted the customers to create a payoneer account to pay, instead of just a credit card to pay.
And make it really difficult to cancel and close the account. They will ask you to contact support, and then email some lengthly forms as the next step and then threaten saying you will never be able to open again if you close this account etc. All bullshit reason to stay and keep paying their yearly fees.

Pros

FIRC - this document was needed by indian govt.
Transferwise was making it hard to get.
Payoneer was giving it by default.

Cons

how they charge an annual fee on top of transaction fee.
They make it super hard to cancel and move out.

John
John
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/09/2023

Why payoneer

Pros

The payment processing is fast and the rates are good as compared to other payment processing platforms

Cons

Isn't as versatile as other softwares that has a range of products ans softwares

Julian
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
1

2
Reviewed on 28/10/2023

Core services are not guaranteed!

Don't sign up, this is a scam!!! Don't pay the registration fee!I opened an account to be able to get funds from Europe. But when trying to add a payer, the system would not allow me stating that it did not support this feature currently. The support team were unhelpful and could not assist and did not even reply to my queries. I then closed my account and requested a refund for the registration but they will not provide refunds for services they incorrectly say they can provide, but cannot!!

Pros

The branding looks attractive and convincing.

Cons

Their core service is not guaranteed, you need to pay a registration fee and although their service doesn't work as advertised, there are no refunds. I opened an account to be able to get funds from Europe. But when trying to add a payer, the system would not allow me stating that it did not support this feature currently. Cannot get registration money back - Nowhere does it say this before registering.

razakou
razakou
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 10/08/2023

Safe payements software

Pros

It is a safe and trust software where online payements comes everyday.

Cons

The software is difficult to use for some people.

Stéphane
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 27/09/2024

A good payment solution

Pros

It facilitated international transactions

Cons

It was difficult to get a card shipped to me overseas

730 reviews

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