--- description: Review of ContactPigeon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContactPigeon | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Marketing Software](/directory/4630/marketing/software) > [ContactPigeon](/software/449834/ContactPigeon) # ContactPigeon Canonical: https://www.softwareadvice.co.uk/software/449834/ContactPigeon Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/449834/ContactPigeon?page=2) > ContactPigeon is a customer engagement platform designed for retailers and ecommerce businesses. The platform helps brands personalize the customer experience and drive business outcomes across multiple marketing channels. Key features include omnichannel outbound messaging, which simplifies cross-channel campaigns with centralized workflow management. It also builds unified customer profiles by enriching data from web behaviors, campaigns, and ecommerce histories. The dynamic segmentation tool provides an easy rule-based way to better define and cluster the customer base. Additionally, the platform offers pre-built automated ecommerce customer journeys to nurture, win back, and convert site visitors. Another feature is the built-in omnichannel chat functionality. This includes a chatbot designed for retailers to instantly resolve customer issues and generate AI-based product recommendations. ContactPigeon's capabilities are designed to help brands deliver a personalized customer experience across all touchpoints. > > Verdict: Rated **5.0/5** by 297 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 297 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Campaign Segmentation - Click Tracking - Contact Database - Contact Management - Customer Activity Tracking - Customer Database - Customer Journey Mapping ## Integrations (8 total) - Adobe Commerce - BigCommerce - Meta for Business - Shift4Shop - Shopify - Volusion - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Software](https://www.softwareadvice.co.uk/directory/4630/marketing/software) ## Related Categories - [Marketing Software](https://www.softwareadvice.co.uk/directory/4630/marketing/software) - [Marketing Automation Software](https://www.softwareadvice.co.uk/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.co.uk/directory/4697/email-marketing/software) - [Customer Data Platforms (CDP)](https://www.softwareadvice.co.uk/directory/4718/customer-data-platform/software) - [Retail Intelligence](https://www.softwareadvice.co.uk/directory/5141/retail-intelligence/software) ## Alternatives 1. 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Overall, it’s a great customer data software pick for mid-sized companies that wish to keep branding consistent. > > **Cons**: There isn’t a major downside in our experience. We could probably launch more advanced automation flows for better results, but we can’t find the time. ----- ### "A practical platform for automation and multichannel bulk campaigns" — 5.0/5 > **Ilias** | *23 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: With ContactPigeon, we can run email campaigns, pop-ups, and automations from a single platform, and since 2020, it has become an integral part of our marketing activities. Email campaigns have the strongest results, bringing in very good revenue. We also use automations, but in a more careful and selective way. At the moment, we have active cart abandonment automations and follow-ups both via email and push notifications. Although push notifications are not something we send frequently, maybe 2 or 3 times per year, the automations are useful to have in place. We also use a subscription and a geolocation pop-up, and planning to build a welcome automation soon. > > **Cons**: In general, we are cautious with adding too many automations or features, so sometimes we move more slowly with new implementations. But this is mainly based on our internal approach, and doesn’t have to do with the solution so much. ----- ### "Highly recommend. A Marketing automation sollution that works." — 5.0/5 > **Apostolis** | *31 July 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: + advanced ability to create custom automations (as complex as you desire) + omnichannel approach (automated campaigns with email, push, dynamic exit-intent popups) + smooth integration + great eCommerce insights (per campaign, automation) + reduced the number of dashboards we monthly track (replaced 3 different tools {list building, exit intent, email marketing}) + really great support > > **Cons**: - some times we need help setting up automations due to complex UI but they are always there for us to help. > > Absolutely delighted. We switched from Mailchimp and we are really happy since it increased the overall monthly touchpoints with our customers and increased our conversions due to more personalized content served. It even made our weekly newsletters quicker to produce due to their flawless real-time product syncing. ----- ### "Useful platform with a new AI agent for finding products" — 5.0/5 > **Olympia** | *12 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Over the years that we have been working with ContactPigeon, we have found various features from the platform, such as email, push, pop-ups, and landing pages, helpful. We have also started using Menura AI. Through all the features that ContactPigeon provides, we have seen a great increase in our business, a better workflow, and better engagement with our customers. > > **Cons**: In the beginning, new users will find out that the functionalities may take some time to understand, just as I did. However, the team will be there to help and always answer any questions that come up. ----- ### "Strong platform for personalized marketing at scale" — 5.0/5 > **Dimitris** | *30 April 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: We’ve been using ContactPigeon across three different accounts, and the experience has been positive in general. The automated sequences help us stay relevant, top-of-mind, and hyper-personalized, something very important for us and our client base. Segmentation is also quite useful, and we regularly create different audiences depending on buying patterns. We also use it for newsletters and landing pages, with the platform covering all our needs. > > **Cons**: As a whole, the experience has been great, but the only downside is that some technical implementations take time. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/449834/ContactPigeon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/449834/ContactPigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data