--- description: Review of ContactPigeon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContactPigeon | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Marketing Software](/directory/4630/marketing/software) > [ContactPigeon](/software/449834/ContactPigeon) # ContactPigeon Canonical: https://www.softwareadvice.co.uk/software/449834/ContactPigeon Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/449834/ContactPigeon?page=2) > ContactPigeon is a customer engagement platform designed for retailers and ecommerce businesses. The platform helps brands personalize the customer experience and drive business outcomes across multiple marketing channels. Key features include omnichannel outbound messaging, which simplifies cross-channel campaigns with centralized workflow management. It also builds unified customer profiles by enriching data from web behaviors, campaigns, and ecommerce histories. The dynamic segmentation tool provides an easy rule-based way to better define and cluster the customer base. Additionally, the platform offers pre-built automated ecommerce customer journeys to nurture, win back, and convert site visitors. Another feature is the built-in omnichannel chat functionality. This includes a chatbot designed for retailers to instantly resolve customer issues and generate AI-based product recommendations. ContactPigeon's capabilities are designed to help brands deliver a personalized customer experience across all touchpoints. > > Verdict: Rated **5.0/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 294 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Campaign Segmentation - Click Tracking - Contact Database - Contact Management - Customer Activity Tracking - Customer Database - Customer Journey Mapping ## Integrations (8 total) - Adobe Commerce - BigCommerce - Meta for Business - Shift4Shop - Shopify - Volusion - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Software](https://www.softwareadvice.co.uk/directory/4630/marketing/software) ## Related Categories - [Marketing Software](https://www.softwareadvice.co.uk/directory/4630/marketing/software) - [Marketing Automation Software](https://www.softwareadvice.co.uk/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.co.uk/directory/4697/email-marketing/software) - [Customer Data Platforms (CDP)](https://www.softwareadvice.co.uk/directory/4718/customer-data-platform/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.co.uk/software/18887/brevo) — 4.6/5 (3489 reviews) 2. [Gmail](https://www.softwareadvice.co.uk/software/171529/gmail) — 4.8/5 (13477 reviews) 3. [Mailchimp](https://www.softwareadvice.co.uk/software/111921/mailchimp) — 4.5/5 (17643 reviews) 4. [MailerLite](https://www.softwareadvice.co.uk/software/100595/mailerlite) — 4.7/5 (2318 reviews) 5. [ActiveCampaign](https://www.softwareadvice.co.uk/software/5398/activecampaign) — 4.6/5 (2565 reviews) ## Reviews ### "Reliable email and data platform with strong segmentation" — 5.0/5 > **Ioannis** | *5 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon’s platform has helped our business a lot, that’s why we’ve been partners for so long. We rely on automation for campaigns and ongoing customer journeys, and the segmentation tool makes it easy to divide our audience based on different criteria and apply those segments directly in campaigns. Overall, it’s a great customer data software pick for mid-sized companies that wish to keep branding consistent. > > **Cons**: There isn’t a major downside in our experience. We could probably launch more advanced automation flows for better results, but we can’t find the time. ----- ### "Great and useful tool even for non-commercial organizations" — 5.0/5 > **Katerina** | *25 June 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon works for our needs, even for non-commercial purposes. Iit gives us the tools we need for audience growth, newsletters, landing pages, and event-related communication. Another helpful feature is the ability to create automations based on lists, and it helps us a lot when we are preparing communication for an event or a specific initiative. The support team is also a very strong point, because they are available when we need help and guidance > > **Cons**: We’ve come across some occasional delays before we received the newsletters after sending, but this has not changed our positive experience with the platform. ----- ### "Highly recommend. A Marketing automation sollution that works." — 5.0/5 > **Apostolis** | *31 July 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: + advanced ability to create custom automations (as complex as you desire) + omnichannel approach (automated campaigns with email, push, dynamic exit-intent popups) + smooth integration + great eCommerce insights (per campaign, automation) + reduced the number of dashboards we monthly track (replaced 3 different tools {list building, exit intent, email marketing}) + really great support > > **Cons**: - some times we need help setting up automations due to complex UI but they are always there for us to help. > > Absolutely delighted. We switched from Mailchimp and we are really happy since it increased the overall monthly touchpoints with our customers and increased our conversions due to more personalized content served. It even made our weekly newsletters quicker to produce due to their flawless real-time product syncing. ----- ### "A strong automation platform for ecommerce lifecycle marketing" — 5.0/5 > **Ventsislav** | *17 March 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: ContactPigeon has been a very effective platform for managing lifecycle marketing across several ecommerce brands we work with. The system allows us to set up behavioral automations like abandoned cart recovery, browse abandonment flows, and personalized product recommendations that run continuously in the background. Another advantage is the ability to combine multiple engagement channels, including email, push notifications, and onsite pop-ups. This helps brands stay connected with customers both during their browsing session and after they leave the site. We also appreciate the flexibility of tools like landing pages and onsite messaging, which allow marketing teams to launch campaigns quickly without relying on developers. Overall, it helps retailers turn anonymous visitors into subscribers and create structured customer journeys that support retention and repeat purchases. > > **Cons**: The only minor issue we have noticed relates to reporting when different currencies are involved. Occasionally, euro and leva values can appear together in the revenue reports, which may require a quick manual clarification when reviewing performance. ----- ### "Good automation and support team" — 5.0/5 > **Eleanna** | *25 May 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: The platform has helped us in setting up and managing automations such as abandoned cart, browse abandonment, and birthday campaigns. With these sequences, we can keep communication active with customers without having to build everything manually each time. We also like that the platform gives us options to build more targeted segments. For example, we have looked into segmenting customers by location and are now discussing high-spending segments and embedded product recommendation pop-ups. > > **Cons**: Some areas need a bit of explanation before they become clear, especially reporting and attribution. Also, advanced segmentation can take some time to get comfortable with. But the team is always there to help whenever we need and give us new ideas for our business. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/449834/ContactPigeon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/449834/ContactPigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data