---
description: Review of AIVITEX Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: AIVITEX | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [AIVITEX](/software/449697/AIVITEX)

# AIVITEX

Canonical: https://www.softwareadvice.co.uk/software/449697/AIVITEX

> AIVITEX is a remote visual support and assistance platform that uses augmented reality (AR) technology. It allows companies to offer their services and support to customers digitally, without the need for in-person visits. 

The platform caters to various industries, such as electromobility, housing, insurance, and home office, where on-site visits are often required. It helps companies overcome skills shortages, reduce carbon emissions, and stay competitive by providing efficient and sustainable digital service offerings.

AIVITEX offers features to enhance the digital service experience. It allows for customizable branding, forms for different use cases, and documentation capabilities that enable users to capture information and create reports during live video calls. The platform also has a pointing and scribble function, allowing users to highlight specific details for the customer, as well as photo and video capabilities to further enhance the remote support experience.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: iuhhoo

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Polish, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy and 24 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Communication
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Drag & Drop
- Email Management
- Email Templates
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Remote Support Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)
- [Remote Support Software](https://www.softwareadvice.co.uk/directory/4537/remote-support/software)
- [Remote Work Software](https://www.softwareadvice.co.uk/directory/4592/remote-work/software)

## Alternatives

1. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24046 reviews)
2. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews)
3. [Help Lightning](https://www.softwareadvice.co.uk/software/240221/help-lightning) — 5.0/5 (10 reviews)
4. [Maintastic](https://www.softwareadvice.co.uk/software/214045/Maintastic) — 4.9/5 (34 reviews)
5. [Shopware](https://www.softwareadvice.co.uk/software/379462/shopware) — 4.3/5 (26 reviews)

## Reviews

### "Einsatz in Seminare" — 5.0/5

> **Fritz** | *4 June 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Es ist ein leicht bedienbares System um unnötige Vor-Ort-Einsätze zu vermeiden und nötige Vor-Ort-Einsätze gut vorzubereiten.
> 
> **Cons**: Ich habe nichts zu kritisieren, da ich mit dem Produkt und der Betreuung sehr zufrieden bin.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/449697/AIVITEX)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/449697/AIVITEX> |
| en | <https://www.softwareadvice.com/customer-support/aivitex-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/449697/AIVITEX> |
| en-GB | <https://www.softwareadvice.co.uk/software/449697/AIVITEX> |
| en-IE | <https://www.softwareadvice.ie/software/449697/AIVITEX> |
| en-NZ | <https://www.softwareadvice.co.nz/software/449697/AIVITEX> |

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