--- description: Review of CloudLex Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CloudLex | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Case Management Software](/directory/984/case-management/software) > [CloudLex](/software/448954/cloudlex) # CloudLex Canonical: https://www.softwareadvice.co.uk/software/448954/cloudlex Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/448954/cloudlex?page=2) > CloudLex is a case management software designed for personal injury law firms to organize operations from client intake to case resolution. It is tailored for plaintiff personal injury attorneys and supports various practice areas such as motor vehicle accidents, slip and fall cases, wrongful death claims, product liability, medical malpractice, mass torts, workers' compensation, and social security disability. The software includes a centralized matter manager for storing and organizing case-related documents and information. Its intake manager captures client details through forms and converts leads into cases. Document management features include AI-driven search tools for naming, categorizing, tagging, editing, and locating files. Users can edit and share Word, Excel, and PowerPoint files within the system while keeping calendars, emails, and contacts synchronized. Specialized tools include a settlement calculator for tracking offers, calculating fees, and generating settlement reports. Secure communication is supported through a client messenger feature that maintains phone number privacy. Medical records retrieval functionality allows firms to initiate and monitor record requests directly within cases. Data security is ensured with HIPAA-compliant protocols, encryption, and multi-factor authentication. Mobile apps for iOS and Android provide access to case details remotely. > > Verdict: Rated **4.8/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 76 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CloudLex - **Location**: New York, US - **Founded**: 2015 ## Commercial Context - **Pricing Details**: Contact CloudLex for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - AI Summarization - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Approval Process Control - Archiving & Retention - Assignment Management - Audit Trail - Backup and Recovery - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Calendar Sync ## Integrations (11 total) - Docusign - Dropbox Business - Gmail - Google Calendar - Google Drive - Microsoft 365 - Microsoft Outlook - Microsoft Word - OneDrive - QuickBooks Online - Uber for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Case Management Software](https://www.softwareadvice.co.uk/directory/984/case-management/software) ## Related Categories - [Case Management Software](https://www.softwareadvice.co.uk/directory/984/case-management/software) - [Expense Report Software](https://www.softwareadvice.co.uk/directory/427/expense-management/software) - [Legal Document Management Software](https://www.softwareadvice.co.uk/directory/1392/document-management/software) - [Legal Calendar Software](https://www.softwareadvice.co.uk/directory/3598/calendaring-docketing/software) - [Task Management Software](https://www.softwareadvice.co.uk/directory/1412/task-management/software) ## Alternatives 1. [Clio](https://www.softwareadvice.co.uk/software/449970/Clio) — 4.7/5 (1691 reviews) 2. [8am MyCase](https://www.softwareadvice.co.uk/software/3719/mycase) — 4.6/5 (784 reviews) 3. [Filevine](https://www.softwareadvice.co.uk/software/38967/filevine) — 4.4/5 (286 reviews) 4. [LEAP](https://www.softwareadvice.co.uk/software/20175/leap) — 4.2/5 (529 reviews) 5. [PracticePanther Legal Software](https://www.softwareadvice.co.uk/software/152365/practicepanther) — 4.7/5 (523 reviews) ## Reviews ### "User-Friendly and Built for PI Attorneys" — 5.0/5 > **Erika V** | *31 October 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Extremely user-friendly and built specifically for personal injury firms, everything from intake to settlement is streamlined and intuitive. > > **Cons**: The mobile app could be a bit more robust, but the desktop version is excellent and we’re confident continued improvements are on the way. > > We love CloudLex. We have been users of CloudLex since 2020. It’s streamlined our entire personal injury practice and made case management so much more efficient. CloudLex has been a game changer for our firm. We love how intuitive it is and how every feature is tailored to personal injury work. ----- ### "Firm Administrator" — 5.0/5 > **Lorna** | *16 September 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: A key strength of CloudLex is its commitment to continual improvement. The platform is consistently updated to stay aligned with the evolving needs of law firms. It’s also cost-effective without compromising quality, providing excellent value compared to other options on the market. Exporting files and information is a straightforward and efficient process, further enhancing productivity. CloudLex is a reliable, efficient, and forward-thinking solution for law firms in need of comprehensive case management software. > > **Cons**: Duplicate files are sometimes created with the Dropbox add-in. The problem can be easily alleviated by ensuring the matter name is correct during the migration process and does not require editing. > > CloudLex is an outstanding law firm case management platform that truly delivers on its promises. The software is intuitive and user-friendly, eliminating guesswork while streamlining daily operations across all areas of practice. ----- ### "CloudLex Review" — 3.0/5 > **Chelsee** | *2 July 2025* | Law Practice | Recommendation rating: 5.0/10 > > **Pros**: Accessibility to the program itself is convenient; support team's attention to ticket items; copying/moving of documents from one case to another; > > **Cons**: -Lots of features need to be updated or created (PDF Editor, Texting, LexSign, QB online connection, E-Fax, etc.) -Need consolidation of certain tabs rather than having to input same information in multiple areas -Downloading then re-uploading is time consuming -Would like to have the ability to upload/adjust templates > > Its a working progress and we are willing to assist in feedback as best as we can, based on how our law firm utilizes the system. ----- ### "P.I. Attorneys - DO NOT HESTITATE\!" — 5.0/5 > **Peter** | *26 June 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: very easy to use, yet maintains robust features for a full personal injury practice. Great for template generation, texting clients, keeping tracking of statute dates, and streamlining your office for a personal injury practice. > > **Cons**: N/A - waiting for A.I. integration. The product is great without any flaws really. I think the status and substates are a little too much but now you can hide what you do not use. > > EXCELLENT. Customer service and support are top notch in comparison to other CMS software companies. The program itself is very good. ----- ### "Cloudlex keeps our firm on track\!" — 5.0/5 > **Theresa** | *23 April 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The customer service is wonderful\! They respond to inquiries promptly and have always answered my questions. They are also very receptive to my suggestions for ways to make the software work for our firm. > > **Cons**: We do a few other legal matters that are not Personal Injury so for those matters we have to "create" categories and ways to input information. It works because then all of our cases are in one place. > > We started using Cloudlex a few years ago and they offered training that has made it easy to use. It keeps us on track knowing where we are at with all of the cases in the firm. They are still available for any refresher training we may need. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/448954/cloudlex?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/448954/cloudlex) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data