---
description: Review of Hopper Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hopper | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Hopper](/software/446234/hopper)

# Hopper

Canonical: https://www.softwareadvice.co.uk/software/446234/hopper

> Hopper is a WhatsApp Salesforce app. Forget hopping from tab to tab, add Hopper to your Utility Bar, and start managing WhatsApp  from your Salesforce Org.

These are some of our core functionalities:

Manage WhatsApp conversations without leaving your Salesforce Org

Integrate with Marketing Cloud or any other system that can execute API calls to Salesforce

Monitor your team’s performance in real-time: new contacts generated per agent, number of sent and received messages, and much more. Customized reports to improve the accuracy of your conversions tracking.

Assign conversations to different agents and automatically back up all conversations in Salesforce, freeing up time to identify new business opportunities.

Automate communication processes through templates, message scheduling and chatbots  that automate a large part of customers´ communication flow

Your team can manage conversations from anywhere through standard Salesforce mobile applications.

Send personalized messages or use templates and chatbots.

Designed and developed exclusively for Salesforce, it allows seamless integration with the platform
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hopper

## Commercial Context

- **Starting Price**: US$18.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Routing
- Autoresponders
- Batch Communications
- CRM
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Compliance Management
- Customer Database
- Customer Experience Management
- Customer History

## Integrations (4 total)

- Meta for Business
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Conversational Marketing Software](https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software)
- [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.uk/software/285733/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.softwareadvice.co.uk/software/146449/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6406 reviews)
5. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Excelente complemento para tu Negocio" — 5.0/5

> **Pablo Cesar** | *16 May 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Facil de utilizar, configurar, e implementar de manera rapida.
> 
> **Cons**: Por ahora no se pueden integrar otros canales digitales
> 
> Excelente complemento para tu Negocio o empresa

-----

### "Recomendado" — 4.0/5

> **Augusto** | *18 November 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: No es difícil de usar, y ordena muy bien los chats
> 
> **Cons**: Necesitaría alguna mas opciones en el chat bot
> 
> Muy conforme me ayudó mucho con ordenar las conversaciones con nuevos clientes y actuales

-----

### "Excelente Solución" — 5.0/5

> **Jose** | *20 November 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: La interface principal es bien amigable para los usuarios
> 
> **Cons**: Que no se puedan abrir varias sesiones con el mismo usuario
> 
> Es muy buena la aplicación, y muy útil para la comunicación directa con los clientes a través de Salesforce, nos ayuda a gestionar tanto contactos como cuentas

-----

### "La mejor decisión que tomamos fue cambiar a Hopper producto" — 5.0/5

> **Leonardo** | *17 May 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: La velocidad de implementación, la facilidad de su uso y la integración con Salesforce
> 
> **Cons**: El producto sigue evolucionando constantemente, lo que hoy es una desventaja mañana se convierte en una nueva funcionalidad.
> 
> Rápidamente se ha convertido en una pieza principal para la comunicación hacia nuestros clientes y prospects. 
Con tres clicks logramos enviar mensajes personalizados reduciendo el tiempo de gestión, lo que conlleva a un ahorro importante.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/446234/hopper)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/hopper-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/446234/hopper> |
| en-GB | <https://www.softwareadvice.co.uk/software/446234/hopper> |
| en-IE | <https://www.softwareadvice.ie/software/446234/hopper> |
| en-NZ | <https://www.softwareadvice.co.nz/software/446234/hopper> |

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